Eastbrook Reviews 

499
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with the support team, spoke to Lindsay over the phone to explain what I was looking for and she requested some photos to identify the product, and I soon as I sent her the pictures she ca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke to Jake this morning and everything was spot on. The phone was answered quickly, Jake spoke great English in a dialect that I could easily understand. He was able to answer my question almo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. Sanitairwinkel
  3. Radiateurwinkel

Geschreven door het bedrijf

Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

499 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(499)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Eastbrook

As normal , great service from a great company

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the kind feedback!

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Great company

We have used Eastbrook for over 15 years and have always been very happy with the products and the service.
Our rep Julia is fantastic and nothing is ever too much trouble.

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for your continued support over the past 15 years!

We're thrilled to hear such kind words about our products, service, and Julia — she’ll be delighted.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

This company has great Customer service

This company has great Customer service with a friendly work force that is happy to help. Lindsey smith is my go to Sales Manager & has been so helpful with any issues I have had.
JTDove, Sunderland, SR1 2NL
Bradley

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the lovely feedback, Bradley!

We're so pleased to hear Lindsey has been such a great support — we’ll be sure to pass this on to her.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Huge range of products with good stock…

Huge range of products with good stock levels, great if you require anything that is a non standard size.

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great feedback!

We're glad our range and stock levels are meeting your needs, especially for non-standard sizes.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, competitive pricing and quality products

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the kind feedback!

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Excellent experience all round.

Eastbrook have a fantastic range of products that i use on a regular basis with high stock levels too so deliveries are always prompt.
They have a vast selection of radiators which is my go to on every job i quote.
Their own range of baths are beautiful and plenty of sizes, also they are top quality and far exceed others on the market both in availability, sizing and price.
The Rep is fantastic , She always goes above and beyond to make the smoothest experience and also helps with any issues as best she can.
The portal is a excellent tool to use and is always a smooth transition.
Definitely recommend, Fantastic all round.
Thank you
Debby

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the wonderful review, Debby!

We're so pleased to hear you value our product range, service, and support — especially from your rep and the portal experience.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Eastbrook and a company you can depend…

Eastbrook and a company you can depend on and my local Area manager Patrick is Brilliant!

20 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great feedback!

We're glad to hear Patrick has been brilliant — we'll be sure to pass that on.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

excellent company

excellent company, easy to use website, the company and Julia the sales rep always go the extra mile to help you out, and very reliable on deliveries, always got good stock levels, and the technical side are always very helpful, would recommend,

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the lovely review!

We're so glad to hear you've had such a positive experience with our team, especially Julia and the tech support.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Great products and Advice

Great Service and helpful with product specifications. Absolutely love the products and accessories especially the Asti range I've put in my bathroom.

7 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great feedback!

We're thrilled you love the Asti range and found our service and advice helpful.

The Eastbrook Team

Beoordeeld met 3 van de 5 sterren

Boyles Hardware Feed back

Great product choice in Eastbrook catalogue
Damien our Sales Rep is very helpful & excellent product knowledge .
Only issue we find is the catalogue page layout is very compact over crowded and hard to follow at times.

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for your feedback,

We're really pleased to hear Damien has been helpful and that you're happy with the product range.

We appreciate your comments on the catalogue layout - The office staff are more than happy to guide you through product choice and Damian is available for chat about how best to navigate the brochure to find what you require.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Eastbrook have always been a great…

Eastbrook have always been a great company to deal with, have dealt with for many years and always a top quality service. Our person contact Patrick is also a class rep! Long may the working relationship continue! Adam @ Inter-Line

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the fantastic feedback, Adam!

It's great to hear you've had such a positive experience over the years — we'll be sure to pass your kind words on to Patrick.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

I have been using Eastbrook bathrooms for nearly 10 years and never had any problems. Staff are always friendly, helpful and knowledgeable and the products are always high quality
Delivery always fast and efficient
Highly recommend

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for your continued support over the years!

We're so pleased to hear you've had consistently great service and quality from our team.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Great range and value

Eastbrook have an extensive range of towel warmers in multiple styles, colours and sizes at very competitive prices. My go to place to source something that little bit different for my customers.
Henry Tubs & Tiles

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great review, Henry!

We're glad to be your go-to for unique towel warmers at great value.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Always reliable and an outstanding company

An absolutely brilliant company to work with, I have worked with Eastbrook for 7 years and they never fail to impress. Quick and helpful service. Exceptional customer service from the office. My area Rep Trevor is a credit to Eastbrook, always checking in with my business and makes sure all my orders / deliveries are on time and any issues if they are to come up are are resolved quickly

Aquarius Bathrooms

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the amazing feedback!

We're delighted to hear about your great experience over the past 7 years — Trevor and the team will really appreciate your kind words.

The Eastbrook Team

Beoordeeld met 2 van de 5 sterren

when we place an order we are supposed…

when we place an order we are supposed to get a pro forma. This is taking to long and i usually have to chase it. Once payment is made we send copy of the payment to the accounts department. We get no notification to say delivery has been dispatched or when i should expect to receive it. the last few orders I have had to chase because they were never dispatched. One of the orders arrived three weeks after payment was made and took several phone calls every day for nearly two weeks

15 april 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Hello Darren

Thank you for your feedback,

We send out a proforma confirmation out to you after every order is placed, if you are not receiving these then please email or call our accounts team, Accounts@eastbrookco.com or 01452317825 and they will be able to tell you what email address it is currently going to and you can change it if required.

As soon as payment has been received and allocated to your account the order gets released to go out on the next available dispatch.

If problems with shipment delays are continuing the please contact the sales office and they will be able to look into these issues further for you.

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, Quick delivery and expert advice

21 mei 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great feedback!

The Eastbrook Team

Beoordeeld met 5 van de 5 sterren

Always great service

Always great service. Good to be able to collect ourselves.

24 april 2025
Review zonder uitnodiging
Logo Eastbrook

Antwoord van Eastbrook

Thank you for the great review, Grant!

The Eastbrook Team

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