Eastbrook Reviews 499

Live portal for instant stock availability, next day delivery, huge range of products and excellent after sales service

Julia our rep goes above and beyond for our company!
A great selection of quality products with a friendly customer service team and a professional, efficient delivery service.
Julia regularly keeps us updated with brochures and product knowledge and is there to help when needed.
Definately recommend to others!

I purchased a walk-in quadrant shower glass and tray combination. However, to my disappointment, when I use the shower (I’m 6ft tall), water consistently splashes out onto the wall and floor outside the enclosure.
Frustratingly, Eastbrook does not offer a compatible flipper panel for this model. When I contacted them to raise the issue, I felt dismissed and was not offered any practical solution or support. I feel that, at the very least, Eastbrook should have offered to replace the shower glass with a more suitable alternative.
Frankly, I’m astonished that this combination is being sold, as it appears fundamentally unfit for purpose - unless it’s intended purely for display and not actual use.

UPDATE: As you can see from their response, it clearly reflects the dismissive attitude I’ve been referring to. It is the supplier’s responsibility to ensure that the product is fit for purpose. This product should never have been made available on the market — and yet, there is still no offer from the company to resolve the issue.

great range and selection.
In particular for radiators and brassware.

About your message from 19/05/25
'We’re sorry to hear about your experience. All our enclosures and fittings are designed and tested to meet high standards, and when installed as per the instructions, they perform reliably. '
Your fittings are a rubbish, the instructions a joke. Stop selling lies to customers, please

We have worked with Eastbrook for many years now and the service is always top notch from sales, our rep George and our favourite delivery driver Rafal! They have such a vast catalogue of items it's rare to not find what you're looking for.

The bath & radiator ranges in particular is phenomenal. So much choice and every size and shape you could think of.

A fantastic company to deal with. Their products are fantastic. Orders are always on time, there's never any issue in returning or replacing items if issues, which tbf is rare in itself.

As the title states,Adam is one of the best sales representatives I've had the pleasure of dealing with always going the extra mile and the service is always second to none

Great service and fantastic products/ selection

Eastbrook is a lovely company to deal with, they have an extensive range of products of very high quality.
There delivery is very fast and they always have stock available, their rep Damien is very knowledgeable and helpful, always available to answer any queries.

Great customer service, fantastic rep, wonderful products and aftercare

Massive products range, we use the baths and radiators on most bathrooms we do. Malin bath is available in every size you could imagine. Great stock levels and the sales rep Adam is always on hand if required.

With such a huge choice of reliable, quality products, you can’t go wrong with Eastbrook. Their freestanding baths make it easy to combine with brassware of any colour. Some products you really have to see in person to appreciate, such as the matt finish on the baths!

The delivery service is top notch too. I’ve dealt with a number of suppliers over the years and Eastbrook’s is easily one of the best.

It’s a real pleasure dealing with Area Sales Manager, Julia Mizon, too. Nothing is ever too much trouble and she truly understands what people in showrooms need to succeed.

I highly recommend!

Always a pleasure doing business with Eastbrook.
As always, from ordering to delivery everything went smoothly.

Great selection of product.

Very helpful - quick delivery- great products

I've been using Eastbrook as a regular supplier of products for years and everything from the quality of the products, the delivery service, along with the after-care support is fantastic. Curtis is brilliant to deal with as my local rep and is also always happy to help.

Curtis our rep is really helpful, he has helped to get our showroom up and going with display material and always goes the extra mile.
Since he has been on board our sales have gone from strength to strength
The quality is good the deliveries reliable and the on line ordering system is easy to use. We would definitely recommend Eastbrook.
Joy and Steve Celtic Bathrooms Ystradgynlais

Great company, fantastic service.

ASM/BDM - Adam goes above and beyond, asset to Eastbrook!

Curtis is always quick to respond to all of our needs