We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Toon meer

Beoordeeld met 5 van de 5 sterren

A very nice frame, well packaged and delivered well before the due date. Absolutely faultless service - will use Easyframe again…. It was so easy and professional. Definite 5 stars!

Beoordeeld met 5 van de 5 sterren

Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotolijstenwinkel

Geschreven door het bedrijf

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant! Incredibly fast from order to arrival for custom made products. The frames are perfect, exactly as ordered. Couldn’t be happier.

9 juli 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi Meg,

Thank you so much for the fantastic review! We’re thrilled to hear you’re so happy with your frames and the speedy service. It means a lot to know everything was just as you ordered.

Thanks again for choosing us – we really appreciate it!

Best wishes,
The EasyFrame Team

Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent! This was my first order - Fast turnaround - ordered 08/07 & received 10/07 - good quality, simple, black tray frames = just perfect! - I’m very pleased & am sure I’ll order in future. Well packaged too. Thank you : )

10 juli 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi,

Thank you for the lovely review! We’re so pleased your first order with us was a great experience – fast turnaround, perfect frames, and well packaged too!

We really appreciate your kind words and look forward to helping you again in the future.

All the best,
Nick

Beoordeeld met 5 van de 5 sterren

Lots of frames to choose from and so…

Lots of frames to choose from and so easy to order. Super quick delivery too. Kept informed throughout the whole process from order to delivery.
We are really pleased with the frame the canvas looks amazing in it's new frame. Thank you

10 juli 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi Sheila,

Thank you for the lovely feedback! We’re so glad you found the ordering process easy and appreciated the quick delivery and updates along the way. Even better to hear that your canvas looks amazing in its new frame!

Thanks again for choosing us – we really appreciate it.

Best wishes,
Nick

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, just what I wanted… the frame was so well packed which really surprised me… I thought I had bought the wrong size lol then when I opened it I realised it was the packaging.. such quick service and very good quality.. thankyou

9 juli 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi Wendy,

Thank you for the fantastic review! We’re so glad the frame was exactly what you wanted – and yes, we do take our packaging seriously! 😄

Delighted to hear you were happy with the quality and speed of service too. Thanks again for choosing us!

All the best,
The EasyFrame Team

Beoordeeld met 5 van de 5 sterren

Two orders so far, very pleased

Two orders placed so far, one for a border which was dispatched quickly, well packaged and excellent quality.
Second was for two frames and an additional border, again dispatched quickly, well packaged and excellent quality.
The website is easy to use and only allows you to enter sizes of borders they can supply, unlike a previous company I used.
Good value for money and I will be using easyframe again. Highly recommended.

27 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you so much for your kind words and for placing not just one but two orders with us!

We’re really pleased to hear that everything arrived quickly, well packaged, and to your satisfaction. It’s great to know that you found our website easy to use and the sizing options clear—that’s exactly what we aim for.

Your recommendation means a lot to us, and we look forward to helping you with more framing projects in the future.

Thanks again for choosing EasyFrame!

Nick

Beoordeeld met 5 van de 5 sterren

Very pleased with the frame

Very pleased with the frame, mount and delivery, exactly what I wanted. Ordering through the website was straightforward and easy as sizes are automatically calculated from the dimensions you give of the artwork. Delivery was on time and very well wrapped. Thank you 😊 I will definitely recommend.

25 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi Ro,

Thank you for the lovely review!

We’re so pleased to hear that you were happy with your frame, mount, and delivery – and that the ordering process was straightforward. It’s great to know that the automatic size calculations helped make things easier for you.

We really appreciate your recommendation and hope to help you again in the future.

Thanks again from all of us at EasyFrame 😊
– The EasyFrame Team

Beoordeeld met 5 van de 5 sterren

High quality custom frames delivered v quickly

Easy to use website enabled me to order a custom 3D frame with confidence. The frame arrived in perfect condition in just a couple of days and was very well packed to protect it. Perfect!

18 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Hi Steve,

Thanks so much for your great feedback!

We’re really pleased to hear that you found the website easy to use and that your custom 3D frame arrived quickly and in perfect condition. We put a lot of care into our packaging, so it’s always good to know it’s doing its job!

Delighted it was exactly what you needed – we hope to help with more framing projects in the future.

All the best,

Nick

Beoordeeld met 5 van de 5 sterren

The whole process was straightforward

The whole process was straightforward. Easyframe kept me informed. Frame arrived promptly and was well packaged.

14 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thanks for your great feedback! We’re really pleased to hear the process was smooth and that your frame arrived safely. Appreciate you choosing EasyFrame — hope to help again soon!

Beoordeeld met 5 van de 5 sterren

Frames for my vinyl records …

Was wanting to frame my vinyl record collection, looked around and found easy frame. They offered so much choice in colour and formats. Can even make a bespoke frame for you like mine. Had a little issue with one of my frames and Easy Frame went above and beyond to fix the issue. Thanks Nick
If you want a frame give Easyframe a try you won't regret it.
I wouldn't use anyone else now

16 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thanks so much for the kind words and for trusting us with your vinyl collection! We’re really pleased to hear you’re happy with the result — and glad we could quickly sort that issue for you. It means a lot that you’d recommend us, and we look forward to helping with any future framing you need. Thanks again from all of us at EasyFrame! 🎵🖼️

Beoordeeld met 5 van de 5 sterren

Great all round experience

Great all rounder! Website easy to navigate and makes it very easy to visualise what you are creating. I messed up my measurements a bit so Kerry contacted me the very next morning. We spoke on the phone and she clarified a few things for me to make sure that I was giving the correct measurements. Product arrived well packed and promptly. Would definitely return.

30 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you so much for the lovely review! We’re really pleased to hear you found the website easy to use and that Kerry was able to help get everything clarified quickly. We always aim to make the process as smooth as possible, and it’s great to know you’re happy with the final product and service. We’d love to welcome you back anytime!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Amazing service & product

I would give this company more stars if I could.

I have used them for several picture mounts, the service is excellent, the quality is excellent, well packed item, the website is very simple to create bespoke mounts.

Most impressive of all, the shipping on my latest order was so fast - the item arrived 36 hours after order! I ordered at 9pm on Wednesday - delivery was before 9am on Friday.

6 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Wow—thank you so much for such a fantastic review! We’re thrilled to hear you’ve been happy with both our service and the quality of our mounts. It’s especially great to know your latest order arrived so quickly—our team works hard to get everything out promptly, so it’s lovely to see that noticed. We really appreciate your continued support and look forward to helping you again soon!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Very helpfull Customer care

I had made a huge error in my calculations of sizes. Spoke to a very helpful lady (Kerry) who did the new and correct calculations for me and I also received a substantial discount on the re-order.
I dont think they could have been more helpful

4 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you for your kind review! We’re so glad Kerry was able to help sort things out and get everything back on track for you. Mistakes happen, and we always try our best to make the process as easy and stress-free as possible. We’re really pleased you felt well looked after—and we truly appreciate your support!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Three great frames

Three great frames, St Ives float and box frame for oil pictures. I,m really pleased the way they look. Only problem the delivery firm DHL let me down delivering.

4 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thanks so much for your review! We’re really pleased to hear you’re happy with the frames – the St Ives float and box frame are both great choices for oil paintings. We’re sorry to hear DHL let you down on delivery – we’ll pass this feedback on to them. Thanks again for your order!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Problem resolved quickly

Mount arrived and was bent, due to the packaging having been bent despite warning notices stuck on the outside. Clearly the fault of the delivery company rather than Easyframe. Contacted Easyframe sales team to advise and received a prompt apology, together with a message saying that a new mount would be despatched. New mount received in perfect condition just a couple of days later. Delighted with the service.

30 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you for your understanding and kind words. We’re really sorry the original mount arrived damaged, but we’re glad we could get a replacement out to you quickly and in perfect condition. We always aim to put things right as swiftly as possible, and it’s lovely to hear you’re happy with the service. Thanks again for your support!

Regards

Nick

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Bought a frame and mount... the mount was incorrectly sized as evidenced by photos and a video. Communications with the customer service team were abrupt and ultimately did not lead to a resolution. What should have been a simply reshipping on the mount in the correct size, turned into accusations that I'd ordered the wrong mount.

14 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you for your feedback, and I apologise once more for your dissatisfaction with the service provided.

You ordered a frame and mount, specifying that the mount should have an aperture exactly 616 X 503mm. Regrettably, the mount’s aperture was too large for your artwork, prompting you to email us for a replacement mount with borders 10mm wider than the original. You maintained that the error was on our part regarding the mount, so I requested photos to verify the issue. All the images and video you provided indicated that the mount had indeed been supplied correctly. I also consulted with your print supplier, and their website confirmed that your print size was smaller than the mount size you ordered.

Given that we supplied the mount accurately, as evidenced by your photos and the print supplier's website, it is fair for us to charge for a replacement mount based on the updated specifications you requested. As a goodwill gesture, I proposed to provide a replacement mount, 10mm wider than the original, with a discount of nearly 50%.

You declined this offer and stated that you would seek alternatives. I sincerely regret your dissatisfaction with the service provided. However, we have not made any error and therefore cannot be expected to cover the full costs for rectifying this situation.

Best Wishes
Rob Zanna

Beoordeeld met 5 van de 5 sterren

Easy step by step website to identify…

Easy step by step website to identify the exact size and colour of the mount and corresponding frame. Arrived a week later and my prints look great.

2 juni 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thanks so much for your review! We’re really glad you found the website easy to use and that you’re happy with how your prints look in their new mount and frame. Great to hear everything arrived on time too – we hope to help you again in the future!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Another great frame

Another great frame! Prompt delivery- very happy

30 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thanks so much for the lovely feedback! We’re delighted you’re happy with your frame and the prompt delivery. Always a pleasure to have you back—thanks for your continued support!

Regards

Nick

Beoordeeld met 5 van de 5 sterren

Delighted to have found this company

Delighted to have found this company. Used them multiple times now. Frames always excellent and amazing value. Good customer service, fast production and delivery. I am a professional artist and I heartily recommend.

23 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you so much for your kind words and continued support! We’re thrilled to hear that you’ve been happy with the quality of our frames, service, and value. It means a lot to us—especially coming from a professional artist. We truly appreciate your recommendation and look forward to framing more of your work in the future! 🎨🖼️

Beoordeeld met 5 van de 5 sterren

Quality & helpful

Quality service throughout, EasyFrame sorted out an error I'd made on the order, communication & reassurance was most welcomed.
Frames were quality as expected and paying the extra for the museum grade is well worth it.

22 mei 2025
Review zonder uitnodiging
Logo Easyframe

Antwoord van Easyframe

Thank you,Derek! We really appreciate your thoughtful review. We’re always happy to help sort out any issues and are glad our team could offer the support and reassurance you needed. Great to hear you’re pleased with the quality—especially the museum grade option. Thanks again for choosing EasyFrame!

Regards

Nick

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer