Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Bedrijf heeft geantwoord
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer
Bedrijf heeft geantwoord
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Contactgegevens
4600 East Washington Street, Suite 305, 85034, Phoenix, Verenigde Staten
- support@easywp.com
- easywp.com
4,6
Uitstekend
567 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van EasyWP
Hello,
Thank you for your feedback!
We’re pleased that our team was able to provide you with the courteous and informed assistance you deserve. We’re always here to help!
Best regards,
Namecheap team
Good Service
9 augustus 2024
EasyWP is great service and they have…
EasyWP is great service and they have affordable plans for starters, as well as professional. No downtime server experience.
10 augustus 2024
Antwoord van EasyWP
Hello Franklyn,
We appreciate your feedback and we are looking forward to working with you in the most efficient and cooperative manner.
Thank you for choosing us as your service provider and for trying out our EasyWP services. We hope that you'll enjoy your stay with Namecheap!
Should you have any questions or require our assistance, feel free to contact us via Live Chat anytime: https://www.namecheap.com/help-center/live-chat/
Have a great day ahead!
Best wishes,
Namecheap team
Awesome help and thorough throughout…
Awesome help and thorough throughout highly recommended 5 stars
24 augustus 2024
Review zonder uitnodiging
Everything’s great
Everything’s great, support is top-notch. Namecheap EasyWP is my favorite hosting provider for convenience and quality.
22 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your kind words!
We’re pleased to hear that our support and hosting services are meeting your needs. We appreciate your continued trust in us.
Best regards,
Namecheap team.
Very slow there are much better…
Very slow there are much better solutions for this price.
20 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback which we deeply appreciate.
We are sorry to hear about the low speed of your website.
It is an opportunity for us to improve our services and we are grateful for it. We may need more details on the matter, in order to escalate it properly for further performance improvement.
Please respond to the private request we have just sent for more information on Trustpilot, enabling us to reach out to you for further clarification that would be helpful at this point.
Alternatively, you can submit more detailed feedback on our website at: https://www.namecheap.com/help-center/live-chat/
We sincerely hope for your cooperation.
Best regards, Namecheap team
Superb Customer Service
Iryna S. was super knowledgeable and provided useful solutions to my troubles. I can't thank her enough.
19 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hi, thank you so much for your feedback and kind words! Iryna's outstanding assistance won't be unnoticed. Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
Thank you for Andreii
19 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Christian, thank you so much for your feedback.
It is a pleasure to know that our team was able to help you well. By the way, do you remember the related chat ID for this case so that we can thank our team member's for their good work?
By the way, if there is anything else you need, our Live Support is here for you anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
Easy set up and great support.
19 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Jamshed,
We feel sorry that you had a negative experience with our service, and would like to understand what happened there.
Our responsible staff will follow up with you shortly to the mentioned email.
Best wishes,
Namecheap Team
All Team is helpful
All Team is helpful, anytime I'm facing any issue they are fixing it fast.
18 augustus 2024
Review zonder uitnodiging
راائع جدا جدا انصح به لمستخدمي ووردبريس…
راائع جدا جدا انصح به لمستخدمي ووردبريس سرعة وأمان وكل شي جميل
5 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you so much for taking a moment to share your feedback!
We are delighted to hear that you are happy with our services. Our main concern is to provide our clients with the outstanding customer experience you deserve.
If our Live Support may be of any assistance for you, we are happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
It is pleasure to use easywp from…
It is pleasure to use easywp from namecheap. Their support team is awesome.
16 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Muhammad,
Thank you so much for your feedback!
We're delighted to hear that you had a great experience with our support team and services. Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should you need any further assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/
Best regards,
Namecheap Team
Good service
16 augustus 2024
Review zonder uitnodiging
Superb Customer Service
In a world where customer service has declined so much of late, it was so refreshing to speak to customer support today. Olena was my guide and took me through each step really slowly and patiently. Such a great help to me as I'm not overly familiar with how these things work technically. I will 100% use these guys again and again.
15 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello John,
Thank you for taking the time to share your feedback.
We're glad that Olena's exceptional service left a positive impression.
Looking ahead, if you require any further assistance, please reach out to our support team at https://www.namecheap.com/help-center/live-chat/ . We are here for you 24/7!
Best regards,
Namecheap team
Top class support
Easywp is a very easy way to create a website in wordpress. If something goes wrong then the Namecheap staff are always on hand to help. They are fast and efficient and unlike some other hosting company the person you get to chat with has sufficient authority to actually make the changes - no need to escalate to a higher level.
Excellent service
15 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Rory!
Thank you for your feedback.
Your kind words truly inspire us to continue delivering the best possible experience to each and every one of our valued customers.
If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
Namecheap team
At first it's seem hard to understand…
At first it's seem hard to understand but they have so many videos for you to watch and learn.
6 augustus 2024
Antwoord van EasyWP
Hello,
We appreciate your feedback and sincerely apologize for the delay you're experiencing.
We understand how important speed is, and we’re committed to resolving this issue for you. Our team is already looking into it, and we’ll get back to you with a follow-up as soon as possible. Thank you for your patience, and please know that we're here to ensure everything runs smoothly for you.
Best regards,
Namecheap Team
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