Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Bedrijf heeft geantwoord
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer
Bedrijf heeft geantwoord
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Contactgegevens
4600 East Washington Street, Suite 305, 85034, Phoenix, Verenigde Staten
- support@easywp.com
- easywp.com
4,6
Uitstekend
567 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Andrii o was great and very helpful
Andrii o was great and very helpful. he should get a paid raise.
11 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Tony,
Thank you so much for taking a moment to share your feedback!
We’re proud of our brilliant Customer Support team and it’s great to hear about your positive experience!
Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/ .
Best regards,
Namecheap Team
Got my first domain for my first Client
Got my first domain for my first Client
10 september 2024
Review zonder uitnodiging
Excellent Namecheap
The customer service of namecheap is excellent
7 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hi Paul,
Thank you for the feedback!
We are really proud to say that our support team are true rockstars.
Best regards,
Namecheap Team
Very Good Response and Friendly.
Very Good Response and Friendly.
7 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Aashikur,
Thank you so much for taking a moment to share your feedback with us!
We are delighted to know that you are satisfied with our services and support.
Should there be anything else, please feel free to get back to us at any time.
Best regards,
Namecheap Team
Amazing customer support!
The people on Namecheap are always willing to help and find the best solution! I am using their services for me and my clients for my web design clients.
5 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Vasilisa,
Thank you so much for taking a moment to share your feedback with us!
We are delighted to know that you are satisfied with our services and support.
Our main concern is to provide our clients with the outstanding customer experience you deserve.
Best regards,
Namecheap Team
the best service
1 augustus 2024
Review zonder uitnodiging
Best of the WordPress hosts
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. Very patient with complex issues that cause potential stress points. Best we've experienced this year. Pricing is excellent too. We definitely recommend EasyWP.
4 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your kind words and recommendation!
We're delighted to hear that EasyWP has stood out as one of the best experiences for your web development company. It's great to know our customer service and pricing have been helpful to you. If you ever need further assistance, we're here to support you!
Best regards,
Namecheap Team
No Robotic Auto Response
No Robotic Auto Response, Personally chatting and listing the issue and solving very professional way !
4 september 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
We’re glad to hear you appreciated the personal touch and professional support! It’s important to us that every customer feels heard and well taken care of. We're always here if you need further assistance!
Best regards,
Namecheap Team
Solved my problem in a matter of…
Solved my problem in a matter of seconds! Thank you.
4 september 2024
Review zonder uitnodiging
good trustworthy company
3 september 2024
Review zonder uitnodiging
thank you for your services
24 augustus 2024
Antwoord van EasyWP
Hello,
Your feedback is highly appreciated and we are happy to know that you enjoyed our services.
Please feel free to get in touch with us anytime should you need any help.
Best regards,
Namecheap team
Antwoord van EasyWP
Hello,
Thank you for sharing this feedback.
We are delighted to hear that everything has been well and that our services were easy and comfortable to use.
Should any questions appear, you can reach us 24/7 at https://www.namecheap.com/help-center/live-chat/
Best regards,
Namecheap team
5 star service
The experience with customer services was definitely a 5 star, they respond fast and straight to what I needed on every step. Andrii O was the agent that was awesome.
28 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello!
Thank you for your kind feedback!
We’re delighted to hear that Andrii helped you so brilliantly, and will pass on your kind words.
If you ever have any questions or additional feedback, we are here for you.
Have a wonderful day!
Best regards,
Namecheap team
Antwoord van EasyWP
Hello David,
We feel sorry that you had a negative experience with our EasyWP services.
The satisfaction of our customers is always our main goal, and we are doing our best to make the process of using our services as smooth as possible. We provide a lot of guides on our Knowledgebase which will be helpful while using our EasyWP hosting. As an example, here you can find the guide which can help you access your EasyWP hosting: https://www.namecheap.com/support/knowledgebase/article.aspx/9885/2280/easywp-how-to-access-your-wordpress-dashboard/
We also provide 24/7/365 Live chat/Ticket customer support so our support representatives are happy to help you with all the questions you may have anytime.
To find out what kind of issues you have faced with your EasyWP subscription, we will contact you via the ticket to your account-based email. Rest assured, we will be glad to look into the matter and advise.
Best wishes,
Namecheap team
Easy to use and manage
29 augustus 2024
Review zonder uitnodiging
Even with prior experience you can make a mistake
Even with experience you can make a mistake and get into trouble, your not sure how to back out of.
EasyWP and superb tech support got my site installed, answered many of the questions I still had or pointed me in the right direction to find the answer i needed.
Thank you
Carl
23 augustus 2024
Antwoord van EasyWP
Hello Carl,
Thank you for taking the time to share your feedback.
We're glad to hear our Support team could help you out! It's great knowing we could assist with getting your site set up and guiding you through any questions.
Don't hesitate to reach out to our support at https://www.namecheap.com/help-center/live-chat/ if you need anything further.
Best regards,
Namecheap team
Highly appreciated for quick support !
Thanks a lot for restoring website in quick support
28 augustus 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Arun,
Thank you for the feedback you have shared with us!
We are glad to hear that things are well and you are happy with our services.
If you ever have any questions or additional feedback, we are here for you.
Have a wonderful day!
Best regards,
Namecheap team
Easy WP is the best...Recommended
19 augustus 2024
Antwoord van EasyWP
Hello Nesam, thank you for the feedback.
We are glad to know that you are satisfied with our services.
Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should you need any further assistance, please let us know anytime: https://www.namecheap.com/help-center/live-chat/
Best regards,
Namecheap Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.