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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. Business to Business-service

Geschreven door het bedrijf

EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

567 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Andrii o was great and very helpful

Andrii o was great and very helpful. he should get a paid raise.

11 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello Tony,

Thank you so much for taking a moment to share your feedback!

We’re proud of our brilliant Customer Support team and it’s great to hear about your positive experience!

Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/ .

Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren

Excellent Namecheap

The customer service of namecheap is excellent

7 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hi Paul,

Thank you for the feedback!

We are really proud to say that our support team are true rockstars.

Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren

Very Good Response and Friendly.

Very Good Response and Friendly.

7 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello Aashikur,

Thank you so much for taking a moment to share your feedback with us!

We are delighted to know that you are satisfied with our services and support.

Should there be anything else, please feel free to get back to us at any time.

Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren

Amazing customer support!

The people on Namecheap are always willing to help and find the best solution! I am using their services for me and my clients for my web design clients.

5 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello Vasilisa,

Thank you so much for taking a moment to share your feedback with us!

We are delighted to know that you are satisfied with our services and support.

Our main concern is to provide our clients with the outstanding customer experience you deserve.

Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren

Best of the WordPress hosts

We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. Very patient with complex issues that cause potential stress points. Best we've experienced this year. Pricing is excellent too. We definitely recommend EasyWP.

4 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello,

Thank you for your kind words and recommendation!

We're delighted to hear that EasyWP has stood out as one of the best experiences for your web development company. It's great to know our customer service and pricing have been helpful to you. If you ever need further assistance, we're here to support you!


Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren

No Robotic Auto Response

No Robotic Auto Response, Personally chatting and listing the issue and solving very professional way !

4 september 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello,

We’re glad to hear you appreciated the personal touch and professional support! It’s important to us that every customer feels heard and well taken care of. We're always here if you need further assistance!

Best regards,
Namecheap Team

Beoordeeld met 5 van de 5 sterren
Logo EasyWP

Antwoord van EasyWP

Hello,

Your feedback is highly appreciated and we are happy to know that you enjoyed our services.

Please feel free to get in touch with us anytime should you need any help.

Best regards,
Namecheap team

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, easy to understand features!

22 augustus 2024
Logo EasyWP

Antwoord van EasyWP

Hello,

Thank you for sharing this feedback.

We are delighted to hear that everything has been well and that our services were easy and comfortable to use.

Should any questions appear, you can reach us 24/7 at https://www.namecheap.com/help-center/live-chat/

Best regards,
Namecheap team

Beoordeeld met 5 van de 5 sterren

5 star service

The experience with customer services was definitely a 5 star, they respond fast and straight to what I needed on every step. Andrii O was the agent that was awesome.

28 augustus 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello!

Thank you for your kind feedback!

We’re delighted to hear that Andrii helped you so brilliantly, and will pass on your kind words.

If you ever have any questions or additional feedback, we are here for you.

Have a wonderful day!

Best regards,
Namecheap team

Beoordeeld met 1 van de 5 sterren

It was not easy to use.

It was not easy to use.

15 augustus 2024
Logo EasyWP

Antwoord van EasyWP

Hello David,

We feel sorry that you had a negative experience with our EasyWP services.

The satisfaction of our customers is always our main goal, and we are doing our best to make the process of using our services as smooth as possible. We provide a lot of guides on our Knowledgebase which will be helpful while using our EasyWP hosting. As an example, here you can find the guide which can help you access your EasyWP hosting: https://www.namecheap.com/support/knowledgebase/article.aspx/9885/2280/easywp-how-to-access-your-wordpress-dashboard/

We also provide 24/7/365 Live chat/Ticket customer support so our support representatives are happy to help you with all the questions you may have anytime.

To find out what kind of issues you have faced with your EasyWP subscription, we will contact you via the ticket to your account-based email. Rest assured, we will be glad to look into the matter and advise.

Best wishes,
Namecheap team

Beoordeeld met 5 van de 5 sterren

Even with prior experience you can make a mistake

Even with experience you can make a mistake and get into trouble, your not sure how to back out of.
EasyWP and superb tech support got my site installed, answered many of the questions I still had or pointed me in the right direction to find the answer i needed.
Thank you
Carl

23 augustus 2024
Logo EasyWP

Antwoord van EasyWP

Hello Carl,

Thank you for taking the time to share your feedback.
We're glad to hear our Support team could help you out! It's great knowing we could assist with getting your site set up and guiding you through any questions.

Don't hesitate to reach out to our support at https://www.namecheap.com/help-center/live-chat/ if you need anything further.

Best regards,
Namecheap team

Beoordeeld met 5 van de 5 sterren

Highly appreciated for quick support !

Thanks a lot for restoring website in quick support

28 augustus 2024
Review zonder uitnodiging
Logo EasyWP

Antwoord van EasyWP

Hello Arun,

Thank you for the feedback you have shared with us!

We are glad to hear that things are well and you are happy with our services.

If you ever have any questions or additional feedback, we are here for you.

Have a wonderful day!

Best regards,
Namecheap team

Beoordeeld met 5 van de 5 sterren
Logo EasyWP

Antwoord van EasyWP

Hello Nesam, thank you for the feedback.

We are glad to know that you are satisfied with our services.

Our main concern is to provide our clients with the outstanding customer experience you deserve.

Should you need any further assistance, please let us know anytime: https://www.namecheap.com/help-center/live-chat/

Best regards,
Namecheap Team

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Lees meer over geverifieerde reviews.

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