Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Bedrijf heeft geantwoord
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer
Bedrijf heeft geantwoord
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Contactgegevens
4600 East Washington Street, Suite 305, 85034, Phoenix, Verenigde Staten
- support@easywp.com
- easywp.com
4,6
Uitstekend
567 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The company approach to wordpress is…
The company approach to wordpress is exceptional
6 februari 2025
Review zonder uitnodiging
I just love their simple interface and…
I just love their simple interface and their superb customer service at any moment! thank you so much you've got a lifetime loyal member for sure! Olena was super helpful
6 februari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
We truly appreciate you taking the time to share your feedback! Olena 's dedication to excellent service is something we strive for, and we're thrilled to hear it made a positive impact.
Should you ever need further assistance, our support team is always happy to help at https://support.namecheap.com/ .
Best regards,
Namecheap team
he helped me with the problem
31 januari 2025
Review zonder uitnodiging
Above and beyond to help me. Excellent!
Olena went above and beyond to help me remove a malicious file from my website. I'm very pleased with the help I received today.
30 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello Pamela,
Thank you for sharing your experience with us!
We’re delighted to hear that our team helped you so brilliantly, and will pass on your kind words.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Your understanding will be highly appreciated!
Best regards,
Namecheap team
Excellent, fast and efficient service
Excellent, fast and efficient service to restore my website even after my subscription had expired. Perfect! polite and great support.
28 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
Your kind words about your experience mean a lot to us. It’s wonderful to know that our support team was able to assist you effectively with your requests.
Looking ahead, if you require any further assistance, please reach out https://www.namecheap.com/help-center/live-chat/ .
We are here for you 24/7!
Best regards,
Namecheap team
Stanislav support from Name CheaP was Great
support from Namecheap was excellent! Truly appreciated the assistance provided
22 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hey Sam,
Thank you for sharing your feedback! We're glad to hear that our support team provided excellent support and that you appreciated the assistance. However, we’d like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
You might consider rephrasing your review to keep it in line with Trustpilot's guidelines while still reflecting your positive experience.
Thank you for your understanding and for taking the time to leave a review!
Best regards,
Namecheap Team
Great customer care and service
Great customer care and service, guided me through solving many website issues that I couldn't have done myself
16 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello Sean,
Thank you so much for taking a moment to share your feedback with us!
We are delighted to know that you are satisfied with our services and support. Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should you have any questions or need any assistance again, feel free to reach out to our Live Support anytime at https://www.namecheap.com/help-center/live-chat/ .
Best regards,
Namecheap team
Very helpful customer service via chat.
14 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your feedback! We're glad our customer service was helpful. If you ever need assistance again, we’re always here to help!
Best regards,
Namecheap Team
I encountered an issue with my website
I encountered an issue with my website, and Namecheap provided outstanding support. They tried various solutions and ultimately resolved the problem. Additionally, they offered me extra value beyond my expectations. Their customer service is excellent—10/10!
11 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your feedback!
We're thrilled to hear you're happy with our customer support.
We put our customers first in everything we do, that is why we are happy to hear about such a positive experience!
Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
I enjoy my interactions with NameCheap
I enjoy my interactions with NameCheap. The site is very well constructed, I can always get to where I want to go which is quite something for something so complex and multifaceted. You would think they had a staff of many 100s. The Chat support that I had today was a layer on top of that: tremendous: knowledgeable, understanding, perceptive, prepared, polite, and solved a complex (for me) problem with ease
10 januari 2025
Review zonder uitnodiging
Horribble hosting
9 januari 2025
Review zonder uitnodiging
Antwoord van EasyWP
Hello, thank you for reaching out and sharing the feedback.
We will be glad to look into the difficulties you faced and help resolve them for you.
Please share your account username and email in a private Trustpilot message we have just sent you.
Hope to hear back from you soon.
Best regards,
Namecheap team
good help thank you
1 januari 2025
Review zonder uitnodiging
best price and service
26 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Syed,
Thank you for your feedback.
We're happy that you're a member of our family.
Our team's constantly improving your services for you.
Best wishes.
thanks for your assistance
those guys are so helpful, the best support ever
25 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our support team. We’re always here to help!
Best regards,
Namecheap Team
atención rápida
23 december 2024
Review zonder uitnodiging
Was kind and patient.
20 december 2024
Review zonder uitnodiging
The agent was very kind and supportive
The agent was very kind and supportive. Explained everything and did the job fast.
19 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Sebastian,
Thank you for taking the time to share your feedback.
We're glad that you had an exceptional service that left a positive impression.
Looking ahead, if you require any further assistance, please reach out to our support team at https://www.namecheap.com/help-center/live-chat/
We are here for you 24/7!
Best regards,
Namecheap team
I had to migrate one website to another…
I had to migrate one website to another and I hsd a great assistance form Olena Z.
Thank you for having such an awesome customer service and company.
Keep up the good work
18 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hi Stephan, thank you so much for your feedback and kind words!
It is important to mention that due to TrustPilot's policies, sensitive details such as names should not be included in reviews.
Meanwhile, should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
great customer support!
16 december 2024
Review zonder uitnodiging
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