Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Bedrijf heeft geantwoord
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer
Bedrijf heeft geantwoord
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Contactgegevens
4600 East Washington Street, Suite 305, 85034, Phoenix, Verenigde Staten
- support@easywp.com
- easywp.com
4,6
Uitstekend
567 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best Customer support
I have 2 websites using easywp through namecheap and their customer support is great. They are always there to help, day or night, and they solves issues efficiently as they arise
14 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Marissa,
Thank you so much for taking a moment to share your feedback with us!
We’re proud of our brilliant Customer Support team and it’s great to hear about your positive experience!
Should you need any assistance again, our Live Support is happy to help 24/7 at https://www.namecheap.com/help-center/live-chat/ .
Best regards,
Namecheap team
EasyWP is my go to web hosting service
I have been using EasyWP for several on all my websites, and their customer service is incredible. I would recommend them.
13 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for the great feedback!
We are glad to hear that things are going well and that you are happy with our services and support.
If you ever have any questions or additional feedback, we are here for you.
Best regards,
Namecheap team
Hard to edit
I thought this was going to be easy, far from it, I have no idea what I'm doing for starters. I couldn't customize my booking forms to ask questions that I needed to know. And that's as far as I got.
28 november 2024
Antwoord van EasyWP
Greetings,
Thank you for sharing your experience with us.
We would like to apologize for any possible inconveniences.
Please rest assured that our Support Team is available for you 24/7 via Live-Chat and Ticket System options at https://www.namecheap.com/help-center/live-chat/
We will always do our best to assist you and dismiss any of your concerns.
Best regards,
Namecheap team
Stanislav was amazing
Stanislav was amazing! Got right to the heart of the issue and fixed it super fast. Great job!
10 december 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Josh,
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our Customer Support.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Should any further questions appear, please do not hesitate to let us know at https://www.namecheap.com/help-center/live-chat/
Best regards,
Namecheap team
I'm now a big fan of EasyWP
I'm now a big fan of EasyWP. It's made all of the previously tedious administrative work of managing an instance so easy. I can spend more of my time using it instead of caretaking. To top it off, the performance is much better than I'd had before! Total win ;-)
26 november 2024
Antwoord van EasyWP
Hello,
Thank you for such an amazing feedback on our Managed WordPress service, we really appreciate it. Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should any further questions appear, please do not hesitate to let us know https://www.namecheap.com/help-center/live-chat/
Have an amazing day ahead!
Best regards,
Namecheap team
Great WP experience
I am very satisfied with the security and stability for WP, in a scalable, practical and fairly priced environment.
11 november 2024
Antwoord van EasyWP
Hello,
Thank you for taking the feedback.
We are glad to hear that things are well and you are happy with our services.
If you ever have any questions or additional feedback, we are here for you.
Have a wonderful day!
Best regards,
Namecheap team
افضل خدمة وافضل فريق دعم
24 november 2024
goooooooooooooood suport
30 november 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
We are glad to hear that you are happy with assistance of our Support Team.
Looking ahead, if you require any further assistance, please reach out https://www.namecheap.com/help-center/live-chat/ .
We are here for you 24/7!
Best regards,
Namecheap team
guiding and educating patiently
I am completely new to Namecheap and EasyWeb. So far, all the agents I have contacted have been very patient and understanding. They recognize that not everyone has the same level of knowledge, so they have walked me through the steps and provided the right information professionally.
26 november 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for the feedback you have shared with us!
We are glad to hear that things are going great and that our team was able to help you so well.
If you ever have any questions or additional feedback, we are here for you.
Best regards,
Namecheap team
The support is amazing
The support is amazing. I had a problem with my SMTP settings. They solved the problem really quick. I can only recommend it. Thank you.
26 november 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello Jonas, thank you for sharing your experience.
We are glad to hear that our team was able to help you resolve the difficulties.
Should there be anything else, please feel free to let us know.
Best regards,
Namecheap team
Antwoord van EasyWP
Hello Peter,
Thank you for your feedback! We are sorry for any possible inconveniences.
Our support team will send you a ticket to your account-based email address shortly, to address the matter.
Your patience is highly appreciated!
Best regards,
Namecheap team
The support truly amazing!
The support truly amazing!
I never experience support like this amazing in any provider. This is my first time to use EasyWP and it was surpass me at all cost!! fast, responsive, resource full.
I'm a website design and development for almost 10 years, but yeah, as I said above, never been served this kind of services from EasyWP
Amazing work!
Thank you so much
23 november 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you so much for your kind words!
We’re thrilled to hear that our support and EasyWP have surpassed your expectations. It means the world to us coming from a seasoned professional like you.
Best regards,
Namecheap Team
not happy at all with wp
13 november 2024
Antwoord van EasyWP
Hello,
We’re truly sorry to hear about your recent experience with Namecheap and understand how frustrating this must be for you. Please know that we genuinely care about your concerns and are here to support you.
We have located your chat and have already forwarded the details to the appropriate team. They will be in touch with you shortly to resolve this issue.
Thank you for your patience and understanding during this time.
Best regards,
Namecheap team
Good but not accessible for independent…
Good but not accessible for independent websites yet
12 november 2024
Antwoord van EasyWP
Hi, thank you so much for sharing your feedback!
We may need more details on the matter, in order to check it from our side and fix it, if possible.
Our support team will send you a ticket to your account-based email address shortly, to sort the things out. We hope for your cooperation.
Best regards,
Namecheap Team
Dear Dmytro S.
Dear Dmytro S.
I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication have been incredibly valuable, and I really appreciate how you went above and beyond to fix everything.
Your support has made a huge difference, and I’m grateful for your assistance in getting everything back on track. It’s rare to come across someone as knowledgeable and reliable as you, and I’ll definitely keep you in mind for any future needs.
Thanks again for all your hard work!
Best regards,
20 november 2024
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your feedback!
We're thrilled to hear you're happy with our customer support.
However, we'd like to kindly remind you that Trustpilot reviews should not contain personal information, such as names, phone numbers, or addresses, as these may be flagged by the system. We appreciate it if you could avoid mentioning individual customer support representatives in future reviews.
For more details, please refer to Trustpilot's review guidelines here: https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Thank you for your understanding!
Best regards,
Namecheap Team
Antwoord van EasyWP
Hello,
Thank you so much for your kind words!
We're thrilled to hear that you’re pleased with our customer service and overall experience. If there's anything more we can do for you, just let us know!
Best regards,
Namecheap team
Antwoord van EasyWP
Hello, thank you for sharing your feedback.
We’re delighted to hear that the experience was easy and comfortable. If you need any further support, don’t hesitate to reach out. Thank you for your feedback!
Best regards,
Namecheap team
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