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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love the card & creativity of EcardForest, I have schedule cards to myself ☺️ There is a wide range of card for all kinds of occasions, different tools for fonts, sizes, adding photos, group signing... Toon meer

Beoordeeld met 5 van de 5 sterren

Have you ever..... Written an email to a company and got a message you can expect to be contacted in 48 hours. Well, I did get that message and in less than 10 minutes Dayana not only answered me b... Toon meer

Beoordeeld met 5 van de 5 sterren

Super easy to share and get everyone to add messages. Service team super responsive in issuing refund when I forgot to disable gift option.

Beoordeeld met 5 van de 5 sterren

Ecard Forest is an easy, inexpensive, creative and flexible way to collect greetings from friends and family anywhere in the world. I set up the card service quickly, emailed the link to friends and f... Toon meer

Bedrijfsgegevens

  1. Wenskaartenwinkel
  2. Kunstenaar
  3. Knutselwinkel
  4. Online samenwerkingsplatform

Geschreven door het bedrijf

EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

431 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Silly Mistake corrected easily

I was doing a card for two leavers and somehow managed to duplicate it then share the link to the one I didn't have admin access to - DUH!
Emailed the team expecting a long delay but Dayana responded almost immediately, and sorted the issue with no fuss!
Great service from Dayana and a great service overall

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

I had an excellent experience using ecardforest and superb customer service from Dayana who helped me with a few late changes I needed to make to my card.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

easy to use would recommend

card was easy to buy, link i could send to people through emil or message and super easy for everyone to sign and contribute, money paid to me the same day i requested it as we didn't want to redeem if for a voucher

28 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really helpful and prompt support from…

Really helpful and prompt support from Dayana when I needed some help as a recipient of a card. I have also used ecardforest many times for sending group cards. It is so easy to use, and works well.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dayana is super helpful and responsive

Dayana is super helpful and responsive. i have made a few changes to our account (as our staff altered) and on each occasion, she has dealt with the changes efficiently and quickly, often within the hour. Thanks so much for the excellent service

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So Easy!

It was so easy to find help after I made a mistake. Even better... fast response and resolution :)

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a fantastic experience using E…

We had a fantastic experience using E card for the card and collection for our headteacher who is retiring. The communication and service I received from Dayana was exceptional and made the process run really smoothly! I’d definitely use them again.

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Choice

Lovely selection of cards and so easy to navigate the system, I had a slight problem but Dayan helped me to overcome that and she was so very helpful

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dayana was incredibly helpful and a…

Dayana was incredibly helpful and a pleasure to work with. She took the time to thoroughly walk me through the process, patiently answered all of my questions, and made sure the challenges I was facing were fully resolved. Her professionalism, clear communication, and courteous demeanor made the experience smooth and stress-free. I truly appreciated her willingness to go the extra mile and ensure everything was taken care of correctly. Thank you, Dayana!

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EcardForest is a phenomenal site

EcardForest is a phenomenal site, plenty cards options for all kinds of occasions.

Had a minor issue where I'd accidentally deleted the gift card code but Dayana was incredibly helpful and speedy in recovering this for me! her help was much appreciated :)

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

would recommend

The whole set up was really easy - from creating a card, to including a collection pot and sharing access for people to sign/contribute!
The recipient of the card and collection was so impressed with the vast range of vouchers available for them to spend their pot on!
Dayana was also really helpful with super quick responses to any questions! Will be using again!

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great choice of cards

There is a vast choice of cards for all occasions, so it is easy to find more than one that is suitable for your needs.
Any small issues I've had, I have e-mailed Ecardforest and had a prompt response. They have always resolved my issue in a quick, friendly and efficient manor.
Dayana was quick to respond to my last query and resolved the problem immediately. Thank you.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They will not assist or intervene if you experience issues when using your voucher

My work colleagues got me a voucher from this company. When selecting a retailer to draft the voucher I picked Adidas. Apparently this was for the Adidas Germany branch only and as I am based in Ireland I cannot ship to my own address, neither use the voucher on the Irish Adidas site. When asked assistance from EcardForest I was told to liaise directly with Adidas, and same with the sports brand. I have been left with no options from both while the money has been pocketed away. No real value from this service provider when customer actual service is needed.

2 juli 2025
Review zonder uitnodiging
Logo EcardForest

Antwoord van EcardForest

Hi Ruth,

In the first step, you choose the country, which you may have misclicked as Germany, or maybe not even seen.

However, anfter that, there are multiple warnings and checks required before the voucher is redeemed. One of them says “I checked that this voucher is usable for the exact purchase I plan”, and if you look at the voucher it says it’s only valid for German stores. You nevertheless, ticked the box, redeemed it and only checked after that.

Once the voucher is redeemed, the money is spent to buy it, it’s not “pocketed away”. We offered you the only solution we could: we could wait for someone who wants a German voucher and swap with them.

Seemingly that wasn’t enough as your only expected resolution was to take a big loss and pay you out a big sum of money out of pocket, because of the mistake you did.

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