Collection Pot Reviews 4.292

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

This is my second time using Collection Pot and I'm very happy with both experiences. It's easy to set up and share, and I enjoy being able to add GIFs to messages. I would have given it 5 stars, but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I used this for a leaving collection - it was straightforward to set up, circulate the link and to use. I had slight issues trying to send the money to my bank account as this was not immediately obvi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Collection Pot for a colleague’s collection and were very happy with the experience. The website was easy to use, clear, and straightforward for everyone contributing. It made collecting dona... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We use CollectionPot for our online work collections. The site is quick and easy to use and set up a pot. It is simple to forward the link on to others so they can contribute to the pot, and transfe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Donatiecentrum
  3. Betaalservice

Info over Collection Pot

Geschreven door het bedrijf

Girl in a jacket
Collection Pot is a digital group gifting platform that allows people to contribute money towards a common goal or gift. Whether you're looking to raise money for a work colleague's leaving present, a teacher's end-of-term gift, or a group event like a birthday or baby shower, Collection Pot makes it easy for everyone to contribute.

One of the key features of Collection Pot is its ability to accept payments from various sources. You can use Visa, Mastercard, which means that people can contribute even if they don't have an account.

Another unique aspect of Collection Pot is that it sends the Collection directly to the recipient when it closes. This means the recipient can choose the gift and receive something they want. You also can leave a message on the wall of the Collection Pot that can be seen by everyone who contributes; it's an excellent way to show the spirit of giving and express gratitude.

Whether you're looking to raise money for a group event or want to show appreciation for someone, Collection Pot makes it easy for everyone to contribute. With its easy-to-use interface, payment card and country agnosticism, and direct-to-recipient functionality, Collection Pot is the perfect platform for all your group gifting needs.

create a pot

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Really easy to collect my collection pot

Really easy to collect my collection pot and transfer it to my bank account.
Arrived in my account within minutes.

24 april 2026
Review zonder uitnodiging
Logo Collection Pot

Antwoord van Collection Pot

Hi Adam,

Thanks so much for your lovely feedback!

We’re really pleased to hear that collecting your Pot and transferring it to your bank account was so quick and easy, and great to know the funds arrived within minutes💛

Warm regards,
Customer Success Team

Beoordeeld met 4 van de 5 sterren

This is my second time using Collection…

This is my second time using Collection Pot and I'm very happy with both experiences. It's easy to set up and share, and I enjoy being able to add GIFs to messages. I would have given it 5 stars, but I set one up for a colleague in Jamaica, and she couldn't get access to the money. The ability for everyone, everywhere, to access their monetary gifts would be wonderful!

24 april 2026
Review zonder uitnodiging
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Antwoord van Collection Pot

Hi Theresa,

Thanks so much for your lovely feedback and for using Collection Pot again, we really appreciate it!

We’re glad you’ve found it easy to set up and share, and that you’re enjoying adding GIFs too.

We’re really sorry to hear your colleague in Jamaica had trouble accessing the funds. We understand how important it is for recipients to be able to receive their gifts wherever they are, and we’ll share this with the team.

See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

Beoordeeld met 4 van de 5 sterren

Easy to set up and use

I used this for a leaving collection - it was straightforward to set up, circulate the link and to use. I had slight issues trying to send the money to my bank account as this was not immediately obviously on the screen. Once I found the correct option it was very easy and the funds transferred immediately

23 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi Susan,

Thanks so much for your thoughtful feedback! We’re really glad to hear that setting up your leaving collection and sharing it with others was straightforward. It’s great to know the transfer itself was quick and easy once you found the right option.

We appreciate you flagging that the withdrawal step wasn’t immediately clear, that’s really helpful for us, and we’ll take it on board as we continue to improve the experience.

And just a little heads up for next time, if you ever get stuck, you’re always welcome to reach out to us at hello@collectionpot.com. We’re always happy to help.

See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

Beoordeeld met 1 van de 5 sterren

Crappy website

Impossible to find anything except if you want to create a new pot. Requests your official identification without previous warning. Very difficult to actually get the money out at the end. Crappy design. Useless help section.

24 april 2026
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Antwoord van Collection Pot

Hi Alice,

Thanks for taking the time to share your feedback! We’re sorry to hear your experience hasn’t been a positive one.

We understand it can feel frustrating if things aren’t immediately clear when you’re trying to access or withdraw funds. Account verification is required for security and regulatory reasons, and we do aim to make this clear during the setup and withdrawal process, but we’re sorry if this wasn’t obvious in your case.

We also hear your comments about navigation and the help section. That’s really helpful feedback and we’ll make sure it’s shared with the team as we continue improving the experience.

If you need a hand with anything, please do reach out to us at hello@collectionpot.com, we’ll be happy to help you.

Warm regards,
Customer Success Team

Beoordeeld met 1 van de 5 sterren

Great concept, just too expensive

Whilst the idea was a good one, it ended up being more hassle than it was worth. Everyone who contributed wasn't impressed to cover the surcharge, but then on top of that the cost of gifts, even flowers, became quite high once delivery charges were added. In the end, I transferred the funds back to my account and purchased everything through Amazon instead.

17 april 2026
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Antwoord van Collection Pot

Hi Manpreet,

Thanks for taking the time to share your feedback! We’re sorry to hear it ended up feeling more hassle than expected.

We understand that fees and delivery costs can be frustrating, especially when people are contributing for a group gift and want as much of the total to go directly towards the present. Our aim is to keep Collection Pot as simple and flexible as possible, but we do appreciate that costs outside the platform can sometimes affect the overall experience.

We’re glad you were still able to transfer the funds and arrange the gifts in the end, even if it wasn’t quite the experience you were hoping for. Your comments are really helpful and will be shared with the team as we continue to improve.

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Collection Pot

Hi JM,

Thanks so much for your review!

We’re really glad to hear Collection Pot worked well for work birthdays, those are some of our favourites to help with.
Your next celebration is our next opportunity to make it special!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

It's geat, perfect for what i needed and so easy to set up

Very straight forward to set up. I'm not very tech savvy when it comes to computers but this was very easy to navigate . I would definitely recommend this platform and would use it again.

15 april 2026
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Antwoord van Collection Pot

Hi Mrs Tracey Moore,

Thank you so much for your lovely feedback!

We’re really pleased to hear that you found Collection Pot easy to set up and navigate, even without being particularly tech-savvy, that’s exactly what we aim for.

We’ll be here whenever you’re ready to celebrate again!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

We used Collection Pot for a Mat leave Collection/Card

We used Collection Pot for a colleague’s collection and were very happy with the experience. The website was easy to use, clear, and straightforward for everyone contributing. It made collecting donations simple and stress‑free, and everything worked exactly as needed.
Thank you for providing such a helpful and reliable service — we would definitely recommend Collection Pot and use it again.

12 april 2026
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Antwoord van Collection Pot

Hi K Walker,

Thank you so much for your kind words!

We’re delighted to hear that everything went smoothly for your colleague’s collection and that the platform was easy and straightforward for everyone to use. Making group collections simple and stress-free is exactly what we aim for, so it’s great to know it worked just as you needed.

Here for you whenever there's something new to cheer about!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

great school collection pot

great school collection pot, bit cheeky to ask for a tip after all parents had had to chip in with each donation, but a simple platfrom to collect funds from 30 parents!

20 april 2026
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Antwoord van Collection Pot

Hi Kira,

Thanks so much for your feedback! We’re really glad to hear that Collection Pot made it easy to organise a contribution from so many parents!

We also appreciate your thoughts on the tip. It’s completely optional, and we aim to keep the platform simple and accessible for everyone while giving people the choice to support us if they’d like to.

Come celebrate with us again whenever the occasion calls for it!💛

Warm regards,
Customer Success Team

Beoordeeld met 2 van de 5 sterren

It was okay up to the point of claiming…

It was okay up to the point of claiming the money. Instructions were not clear at all. I wanted to get a voucher sent to the person who the collection was for and I thought that's what I was doing. Unfortunately the voucher was emailed to me. Instructions on the email said that if I wanted to pass the voucher on to someone else I mustn't forward the email but download and print and give it to the person. There was no option to download the voucher. Ended up taking a screen shot of the voucher and printing it off. Not ideal. I'm not even sure why I would want a voucher sent to me if the collection is for someone else.

13 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi AD,

Thanks for taking the time to share your feedback! We’re really sorry for the confusion and frustration you experienced at the claiming stage.

We understand how you intended to send the voucher directly to the recipient, and we appreciate how this didn’t match your expectations. At the moment, the voucher is issued to the buyer’s account Wallet, which can then be used or shared as needed, but we agree that the instructions and flow here could be clearer and more intuitive.

We’ve also now emailed you the voucher to ensure you have it in the correct format.

We’ll make sure your comments are passed on to the team as we continue improving the experience, especially around voucher delivery and clarity of instructions.

If there’s anything further we can help with, please don’t hesitate to contact us at hello@collectionpot.com💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

It's useful

It's straightforward, and helped to collect money from contributors easily.

3 april 2026
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Antwoord van Collection Pot

Hi Dana,

Thanks so much for your lovely feedback!

We’re really glad to hear that you found Collection Pot straightforward and that it made collecting contributions easy, that’s exactly what we’re here for.

Come back any time you’ve got another reason to celebrate.💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

Collection Pot was a neat idea for…

Collection Pot was a neat idea for painlessly gathering together donations for a colleague who was leaving. There's inevitably a bit of a faff with regard to verifying the account to comply with money-laundering regulations but that is a one-off and it worked fine. Keep up the good work!

17 april 2026
Review zonder uitnodiging
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Antwoord van Collection Pot

Hi Robert,

Thanks so much for your thoughtful review!

We’re really glad to hear that Collection Pot made it easy to bring everyone together for your colleague’s leaving gift, that’s exactly what we aim for. We also appreciate your understanding around the verification process. As you mentioned, it’s a one-off step and helps us meet important regulatory requirements to keep everything secure.

See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, perfect for everything from maternity gifts to leavers collections. Super easy to use and customisable to keep themes on brand. Our go-to for any collection.

17 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi Sofia,

Thank you so much for your kind words!

We’re really glad to hear that Collection Pot has been such a great fit for everything from maternity gifts to leavers’ collections. It’s lovely to know you find it easy to use and flexible enough to match your themes.

We really appreciate you making us your go-to for collections💛

Warm regards,
Customer Success Team

Beoordeeld met 4 van de 5 sterren

Great service

Easy to use and navigate. Plus how quickly I was able to receive the funds after collection closed.

10 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi VMoran,

Thanks so much for your lovely review! We’re really glad to hear you found Collection Pot easy to use and navigate, and that receiving the funds quickly after closing your collection made a difference.

We’d be happy to welcome you back any time you’re celebrating another special occasion.💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

We use CollectionPot for our online work collections. The site is quick and easy to use and set up a pot. It is simple to forward the link on to others so they can contribute to the pot, and transferring the collection to a bank account when the time is complete is straightforward. Would recommend.

10 april 2026
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Antwoord van Collection Pot

Hi Deb,

Thanks so much for your great review! We’re really pleased to hear that Collection Pot works well for your workplace collections and that you’ve found it quick and easy to set up and share. It’s also great to know that transferring the funds is straightforward.

We really appreciate the recommendation!
See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

Beoordeeld met 4 van de 5 sterren

Communication via Chat

The fact I could speak with a human on the Chat facility was such an advantage. The team were helpful and friendly.

16 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi K A,

Thanks so much for your kind words! We’re really pleased to hear that being able to chat with a real person made a difference, and that you found the team helpful and friendly. It means a lot to us!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

We used collection pot for our honeymoon

We used collection pot for our honeymoon fund. It was easy to navigate for us and our guests and you have the choice of converting to a gift card or withdrawing the funds to a bank account. The choice of gift card providers is good too! Would highly recommend!

16 april 2026
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Antwoord van Collection Pot

Hi Charlotte,

Thank you so much for your lovely review! We’re delighted to hear that Collection Pot was a great fit for your honeymoon fund and that both you and your guests found it easy to use. It’s great to know you appreciated the flexibility of gift cards and bank withdrawals, as well as the range of providers available.

Wishing you all the best as you start this exciting new chapter, and thank you for the recommendation!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

Nicky’s 60th Birthday

Always excellent. Have used collection pot many times and it has always been superb.

13 april 2026
Review zonder uitnodiging
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Antwoord van Collection Pot

Hi Rachel,

Thanks so much for your lovely review and for coming back to Collection Pot time after time!
We’re delighted to hear it’s consistently been a great experience for you.
See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren
Logo Collection Pot

Antwoord van Collection Pot

Hi Simon,

Thank you for your kind feedback! We’re really pleased to hear you found the platform reliable and easy to use, that’s exactly what we strive for.

We’ll be here whenever you’re ready to celebrate again!💛

Warm regards,
Customer Success Team

Beoordeeld met 5 van de 5 sterren

Straight forward

Straight forward, have used this on several occasions.

13 april 2026
Logo Collection Pot

Antwoord van Collection Pot

Hi Lauren,

Thanks for your continued support!
We really appreciate you choosing us time and time again. Glad to hear it’s been a straightforward experience for you!
See you next time there's something worth celebrating!💛

Warm regards,
Customer Success Team

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