My colleagues created a pot to collect money on my retirement. I managed to create an electronic issue due to my IPad suddenly coming out of the transfer process while following a link with... Toon meer
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Lees wat reviewers zeggen
Great wee app. Making collecting money very easy. Just need to remember to start withdrawing a few days before needed to avoid any fees.
Bedrijf heeft geantwoord
Collctiv is a really handy app for group payments. It makes collecting money for gifts, events, or trips quick and stress-free, without awkward reminders. Setting up a collection takes minutes, paymen... Toon meer
Bedrijf heeft geantwoord
This is a wonderful resource for small groups collecting on an informal basis. Each time we meet the virtual pot is passed around to save up for things like our annual Zoom subscription. Collctiv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Collctiv is the quickest and easiest way to pool money with your friends. Sign up for free, create a money pool and begin collecting money from your friends in less than 60 seconds.
Contactgegevens
Manchester, Verenigd Koninkrijk
- hello@collctiv.com
- collctiv.com
4,3
Uitstekend
649 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Difficulty downloading pot collected for you? Ask Collctiv for help!
My colleagues created a pot to collect money on my retirement. I managed to create an electronic issue due to my IPad suddenly coming out of the transfer process while following a link within the notification email.
I started the process again but managed to use one of my other email addresses !
Infact I had now created 2 separate accounts . I then went on holiday
When I came back I finally realised there were two accounts , I also logged in via the web and looked for info on how to contact Collctiv via
the site.
They were incredibly helpful and said the money was showing up. The member of staff who was allocated to help me gave me step by step instructions and said if I still was having any problem or was unsure about anything to email her again. I was thanks to her able to transfer the funds to my bank account .
24 april 2026
Review zonder uitnodiging
My experience ia great
My experience ia great. Easy to open an account very smooth process. Thank you
20 april 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Ozlem! It's awesome to hear that Collctiv is helping!
Great wee app
Great wee app. Making collecting money very easy. Just need to remember to start withdrawing a few days before needed to avoid any fees.
18 april 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Pauline! You're right, we do have a free withdrawal option. But if you need the funds quicker that's doable too for a small faster withdrawal fee! Appreciate the feedback!
I was sent some money using this app…
I was sent some money using this app but found it really time consuming to simply get it transferred to me, and as I’d not picked the service a bit annoying to have to upload ID, and take pictures (not sure how that even verified me since it didn’t ask for photo ID?).
The FAQs don’t explain anything about how to transfer money out.
17 april 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hey Shelly, sorry to hear you weren't too happy to verify your account. We require everyone to verify their accounts with ID, it's part of how we keep everyone's funds safe. Appreciate the feedback though!
I have just started using the Collctiv…
I have just started using the Collctiv and it has been extremely easy to do. I have found navigating throughout it to be very easy. Would recommend to anyone
1 april 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the recommendation! We appreciate it :) lovely to hear you're enjoying it!
Great to collect for teachers gifts
Easy to use, easy to collect money from a group without having to share your personal/bank details
31 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Appreciate the review Dhara! Thanks for taking the time out to do that.
Very un user-friendly interface
Very un user-friendly interface. Not intuitive at all. All I wanted to do was send £5 to another person‘s account, not happy.
29 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hey Charlie, sorry to hear about this! If you could get in touch at support@collctiv.com, hopefully we can help!
Surprisingly easy
I expected complications but was pleasantly surprised. It proved very straightforward and made a collection for a retirement present from people over a very large company very easy. Will definitely use again
17 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hey Claire, thanks a lot for the review! We'd actually love to hear a bit more about your experience as it's quite relevant to something exciting we're currently building! If you're up for it and have got a spare 15 minutes at any point, could you get in touch at hello@collctiv.com and we'll get you booked in.
Not transparent
It was not clear that I was being charged a fee as the selection was already made on the page. I did not need to it to be today that was preselected by yourselves.
In the interest of being transparent you should have made this very clear as I would have selected 2-3 working days.
Perhaps remove the preselection and then people have to decide.
I will not be using this again and will not be recommending as you add in hidden charges.
12 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hi Helen, I'm sorry to hear you feel like this. We display all optional fees at the point of withdrawal but I'll pass your comments up to the product team - we appreciate the feedback!
So far it’s been great I have no…
So far it’s been great I have no complaints and it seems very simple and easy to use which has been fab
9 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Lovely to hear Anthony! Thanks for sharing your experience!
It was very complicated at the…
It was very complicated at the beginning for the ID check , but at they end all when well
6 maart 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hi Marsin, appreciate the feedback. We do have to ensure every account is properly verified, it's part of how we keep everyone's funds safe. Thanks for leaving a review!
Collecting money made simple
They have made this whole collecting money thing very simple to be fair. Kudos to Collectiv. Easier than PP for sure.
27 februari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Ben! Making this whole thing simple has always been the goal so it's great to hear that it's working!
Very easy and convenient app to use
Very easy and convenient app to use. Super useful when doing group collections, especially where you don't want to give out your personal bank details. Would recommend.
23 februari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Vanessa! I like to keep things separate from my bank too!
I inadvertedly ended up adding a £5 tip…
I inadvertedly ended up adding a £5 tip off a £40 payment! Read the small print! Very sneaky IMO
23 februari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hey Robyn, I'm hoping you get in touch at support@collctiv.com. I'm sure we can help you there.
Trying to deactivate account after rude…
Trying to deactivate account after rude message saying i will be billed soon if pot is empty???
No option to deactivate page not working!
13 februari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Hey, seems you might have misunderstood slightly here. You're not being charged for an empty pot. Please do get in touch at support@collctiv.com, hopefully we can help!
Antwoord van Collctiv
Thanks for the review! We appreciate it!
Easy to use and set up
Easy to use and set up
Trustworthy
Safe and secure
Can add messages for the recipient etc
Love that it is free! I have recommended it to my friends
The only minor reason I didn’t give 5 stars is because they ask for too many personal information when withdrawing the money. Not sure why they need things like passport/driving licences and utility bills to be uploaded for simple withdrawal. Other than that, they are excellent!
2 februari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review! Here's a link to our terms and conditions, that'll have everything you need to know in there: www.collctiv.com/support/terms
Thanks again for taking the time to leave a review! Feel free to get in touch if you've got any questions.
Top notch!!
Collctiv is so easy to use!
It’s an amazing app and one that I will use over and over.
Their customer service is top notch too!!
11 januari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Thanks so much for the kind words Jemma!
Be aware of ticking the right box to avoid hidden costs
Very easy to set up, use and then access the money. However, the big downside was the 'hidden' charges. People paying in had to be very careful not to agree to pay part of the total to Collectiv.
I used to organise a youth club bowling trip. The lack of clarity meant that although parents paid Collectiv the full cost of the ticket price, we as the youth club did not get the full amount to pay the bowling alley.
This needs changing please.
7 december 2025
Review zonder uitnodiging
Antwoord van Collctiv
Hi Clare, sorry to hear about this! If your contributors have paid a tip they didn't intend to, please get in touch, or have them get in touch at hello@collctiv.com - I'm sure we can help!
1st time using the app
1st time using the app. Very easy to use. Will be using again in the future.
5 januari 2026
Review zonder uitnodiging
Antwoord van Collctiv
Excellent stuff Claire! It's lovely to hear that the app is useful to you! Thanks for leaving a review.
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