echo/neutra Reviews 

438
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Watch arrived quickly and packaged well. I had concerns about the bracelet being able to fit my large wrist and mentioned it when I purchased it at the Intersect Watch Show in Charlotte NC. When my... Toon meer

Beoordeeld met 5 van de 5 sterren

They took the watch back with no complaint. When I did an AI search asking if the model I bought had a luminescent face or hands the answer given was yes. They were wrong. As that is an important feat... Toon meer

Beoordeeld met 4 van de 5 sterren

Great looking watch. Light weight. Comfortable band (I got the vegan leather). Knocked one star off because the movement is quite loud in the case and pretty noticeable but doesn’t affect everyday... Toon meer

Beoordeeld met 5 van de 5 sterren

Mi è arrivato 2 ore fa un Averau fasi lunari Limited Edition, che dire, il packaging è veramente curato nei minimi dettagli, l'orologio poi è davvero uno spettacolo. Indipendentemente dai gusti estet... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogemaker

Geschreven door het bedrijf

Founded in 2018 by Nicola Callegaro and Cristiano Quaglia, echo/neutra is an Italian brand that manufactures Swiss Made mechanical watches, designed in Italy with a high sports content. The reference to the mountains and, specifically, to the Dolomites, is evident starting from the names chosen for the collections.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

438 reviews

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4 sterren
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4,8

Alle reviews

(438)

116 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Jus how it should be..

Purchesing and delivery, just how it should be..

I do love the watch!

The only downthing is that the bracelet is a litlebit tight, i just barely can get it over my hand. Maybe my hands are a little bigger then the average... but with maybe a different watch clasp it would be easier.

But again.. love the watch!

18 mei 2026
Beoordeeld met 1 van de 5 sterren

Not refunded me or acknowledged return…

Not refunded me or acknowledged return of product yet.

19 mei 2026
Logo echo/neutra

Antwoord van echo/neutra

Hello Richard,
your has been refunded on June 8th.
We simply waited for the watch to be returned so that we could verify that it had not been used and that everything was in order.

echo/neutra

Beoordeeld met 4 van de 5 sterren

This would have been 5 star if they…

This would have been 5 star if they would have included the travel pouch that I tried to add to my order. I had the code but did not see where to add it. Once ordered without the code, I reached out to customer service within minutes, but they did not respond for days. The said they would try to add it to my order, but didn’t. Great watch. Though the experience could have been better.

19 mei 2026
Beoordeeld met 5 van de 5 sterren

Perfect quality

Perfect quality, smooth delivery.
I like the Averau in White pretty much.
It has a very convenient size and feels extremly well on my 16.5 cm wrist.

18 mei 2026
Beoordeeld met 5 van de 5 sterren

Qualità nel servizio clienti

Gli orologi proposti sono molto belli e fatti bene.
Ho contattato l'assistenza perché avevo rotto la corona e mi hanno aiutato mandando subito l'orologio in riparazione. Gentili e puntuali nelle comunicazioni, raccomando il marchio perché anche in caso di problemi, vi supporteranno adeguatamente.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Quality

High-quality product at a reasonable price. I am very happy with this watch and satisfied with the purchase.

20 april 2026
Beoordeeld met 5 van de 5 sterren

Order was fine, received my watch in excellent condition

Everything was fine with my order.
I received the watch within the shipping schedule for the EU - the shipment packaging was adequate and there were no issues.
The actual watch packaging is even better and I am happy overall.
I got a Rivanera in white and my only note on the watch itself has to do with the straps actually - these must be made with quick release spring bars as that would suit the fact there are multiple provided and the titanium finish of the case makes changing straps very prone to small scratches.

20 maart 2026
Beoordeeld met 5 van de 5 sterren

The purchase was made online

The purchase was made online, but even so the email contact afterwards seemed very personal and it really felt like I was a valued customer.
Shipping was secure and signed for, absolutely no worries considering the value of the watch.

20 april 2026
Beoordeeld met 5 van de 5 sterren

Lovely watch and keeps excellent time

Lovely watch and keeps excellent time. Well and securely packed for shipment.
Tremendous shipping issues-stuck in Customs for weeks with DHL requesting more information. I provided what I could then contacted Echo/Neutra who did the same but eventually sent back to Italy. 2nd shipment took a few days but got here. Contacts with Echo always quickly answered and very helpful.

20 april 2026
Beoordeeld met 5 van de 5 sterren

Meraviglioso

Che dire, ho in collezione diversi orologi anche molto costosi, ma un packaging come questo non l'ho mai avuto. Ho acquistato un 1956 nero... Boom! Spettacolare bellissimo. Affidatevi a questa azienda Italiana, non v'è ne pentire. Non sarà il mio ultimo acquisto, anzi. Spedizione in meno di 2 giorni, e prezzo ottimo. Poi qualità svizzera del movimento, insomma cosa si può volere di più?
Grazie ragazzi.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and service

As the watch was a gift and unfortunately didn’t suit my husband’s taste (unlike mine), I had to return it. That wasn’t a problem at all, so I’d definitely recommend this shop.

19 december 2025

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