echo/neutra Reviews 

438
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Watch arrived quickly and packaged well. I had concerns about the bracelet being able to fit my large wrist and mentioned it when I purchased it at the Intersect Watch Show in Charlotte NC. When my... Toon meer

Beoordeeld met 5 van de 5 sterren

They took the watch back with no complaint. When I did an AI search asking if the model I bought had a luminescent face or hands the answer given was yes. They were wrong. As that is an important feat... Toon meer

Beoordeeld met 4 van de 5 sterren

Great looking watch. Light weight. Comfortable band (I got the vegan leather). Knocked one star off because the movement is quite loud in the case and pretty noticeable but doesn’t affect everyday... Toon meer

Beoordeeld met 5 van de 5 sterren

Mi è arrivato 2 ore fa un Averau fasi lunari Limited Edition, che dire, il packaging è veramente curato nei minimi dettagli, l'orologio poi è davvero uno spettacolo. Indipendentemente dai gusti estet... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogemaker

Geschreven door het bedrijf

Founded in 2018 by Nicola Callegaro and Cristiano Quaglia, echo/neutra is an Italian brand that manufactures Swiss Made mechanical watches, designed in Italy with a high sports content. The reference to the mountains and, specifically, to the Dolomites, is evident starting from the names chosen for the collections.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

438 reviews

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4 sterren
3 sterren
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1 ster

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4,8

Alle reviews

(438)

116 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The lume is not up to much

The lume is not up to much. I would have expected better
The crown feels a wee bit fragile in my opinion
Other than that it's a nice looking watch and the movement seems OK.
A couple of millimetres bigger and a slightly more robust crown and better lume would make it 5 star

19 januari 2026
Beoordeeld met 5 van de 5 sterren

Luxury Italian time piece.

Magnificent watch. Awesome design. Perfect size for my wrist. Great qualities (case, crystal, dial and mechanism). An Italian brand with a promising present and a splendid future.

19 januari 2026
Beoordeeld met 5 van de 5 sterren

New daily driver

Ordering was simple and the watch arrived when they said it would. The watch itself is exactly as shown and I couldn't be happier. The key rings as a holiday gift was a nice touch.

8 januari 2026
Beoordeeld met 5 van de 5 sterren

This is my first watch at this price…

This is my first watch at this price point, and I am very happy with the build quality, design, and finishing on this watch. It definitely feels like a step up from my other watches, and the accuracy is noticeably better. Very pleased!

18 december 2025
Beoordeeld met 5 van de 5 sterren

Bellisima!!!

I bought the 1956 3H Black which is a thoughtfully designed watch. Service was excellent. Prepaid all taxes and tariffs makes the transaction seamless. Shipped and arrived as advertised. Beautiful, I love it! Bellissima!

18 december 2025
Beoordeeld met 5 van de 5 sterren

Very good!!!

The watch (Rivanera) is all I expected it to be, even better. The buying experience was easy and smooth.Thank you!

17 november 2025
Beoordeeld met 5 van de 5 sterren

10/10 Would Recommend

Well crafted timepiece. Distinct design that subtly enhances any upscale ensemble. An excellent addition to any collection.

18 november 2025
Beoordeeld met 1 van de 5 sterren

Echo Neutra, just don’t.

If you need to return the watch, just don’t… everything is perfect until you need to delivery it back for some reason. You have to pay for the return 30€ aprox, in my case unworned watch, they took 300€ from my money for apparent scratches, even tho I have evidence of the watch being in good condition when it was sent back. Echo Neutra never again.

17 november 2025
Logo echo/neutra

Antwoord van echo/neutra

Hi there, thank you for taking the time to share your experience — we’re truly sorry to hear about your disappointment.

We’d like to clarify what happened with your return. The watch was sent back with one of the two straps clearly used, while the unused strap had been mounted on the watch. During that strap change, the case was unfortunately scratched on the inner side of the lug. Because of this damage, the model now requires restoration before it can be resold.

We also offered to send the watch back to you, at our expense, so you could keep it exactly as it was returned, but you declined that option. We always accept returns, of course, but when a watch is used or damaged — as in this situation — we have to account for the restoration costs.

We genuinely regret that this wasn’t the outcome you were hoping for, and our team remains available if you’d like to discuss the matter further.

Beoordeeld met 2 van de 5 sterren

Watch is cool. Was sent wrong straps and now company is unresponsive.

Ordered a watch. Watch itself looks great. But their listing lists a rubber strap with it which was how I planned on wearing it and part of why I bought that color. I was sent two leather straps.

I responded to my delivery email as it says reply back to this email and did not hear back. After a while I emailed their support email directly and still did not receive any communications. It seems the company is no longer interested in assisting after taking my money and the watch was delivered.

Their website was also glitchy and originally not showing the model I wanted to preorder. They eventually fixed it and were able to switch my order to the color I wanted.

18 november 2025
Logo echo/neutra

Antwoord van echo/neutra

Hi Mitch, thank you so much for sharing your thoughts — we’re genuinely thrilled that you love the watch itself!

Regarding the strap issue, we replied to you today to clarify that at the time of your purchase the rubber strap wasn’t yet available, and the model came exclusively with the two leather straps included.

That said, we absolutely want you to enjoy the watch exactly the way you envisioned. If you’d still like to receive the rubber strap, we’d be more than happy to offer it to you with a special, highly discounted offer as a gesture of goodwill. Just reach out and we’ll take care of everything right away!

Thanks again for your feedback — we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

Tolle Uhr in super Qualität

Tolle Uhr in super Qualität. Mir gefällt die schlichte Eleganz. Sie ist sehr gut ablesbar, so dass ich meine Lesebrille nicht aufsetzen muss.
Das Leuchten der Zeiger im Dunkeln hält nicht lange an, aber mir ist das egal.

18 november 2025

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