Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... Toon meer
Bedrijf heeft geantwoord
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... Toon meer
Bedrijf heeft geantwoord
Very poor placed my first order and was cancelled without a reason will not be using again
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Contactgegevens
Unit 6 Harris Street, m8 8eg, Manchester, Verenigd Koninkrijk
- info@ecigstoreuk.com
- ecigstoreuk.com
2,8
Gemiddeld
205 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Okokokokokokok
23 februari 2023
Antwoord van MCR Vapes Limited
Hi Damian,
Thank you very much for your 5 star review.
Antwoord van MCR Vapes Limited
Hi Marc,
Thank you for your 5-star review. We are happy you had a great experience with us. Looking forward to serving you again in future.
Kind Regards
Cheapest I could find
Arrived early in good condition and the cheapest I could find. Will be using again
3 februari 2023
Antwoord van MCR Vapes Limited
Hi Gary,
Thank you for leaving a positive review. We continuously strive to serve you better. Looking forward to serving you in the future!
Kind Regards
Very fast delivery and great prices
Very fast delivery and great prices. Excellent service
8 februari 2023
Antwoord van MCR Vapes Limited
Hi Ian,
Thank you so much for your positive feedback. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Ordered and they came no problem would…
Ordered and they came no problem would order again when I need more
16 januari 2023
Antwoord van MCR Vapes Limited
Hi Glynis,
Thank you very much for your 5 star review. We are really grateful for taking the time to share your experience with us. Looking forward to serving you again in future.
Kind Regards
Item ordered was out of stock…
Item ordered was out of stock (so no sale made) but not marked as such on website. order taken and paid for.
I did receive a phonecall to tell me item out of stock and a refund was promptly issued.
3 stars for decent customer service in notifying me.
16 januari 2023
Antwoord van MCR Vapes Limited
Hi Stuart,
Thank you for your detailed review. When we print order eBay sends a notification that your order is dispatched whereas we verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Antwoord van MCR Vapes Limited
Hi Gemma,
Thank you for sharing your kind words with us. It means a lot to us and our entire team.
Kind Regards
Antwoord van MCR Vapes Limited
Hi Collette,
Thank you for your 5-star review. We’re really grateful and appreciate you taking the time to share your rating with us.
Kind Regards
Perfect always shipped fast best vape…
Perfect always shipped fast best vape shop I have used
12 januari 2023
Antwoord van MCR Vapes Limited
Hi Ashley,
We’re delighted to hear about your recent experience with us and we’re so pleased that you enjoyed our service. Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
Kind Regards
Antwoord van MCR Vapes Limited
Hi Martin,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team. Looking forward to serving you in the future!
Kind Regards
Fast service and good communication
4 januari 2023
Antwoord van MCR Vapes Limited
Hi Russell,
Many thanks for the 5-star rating. We’re really grateful and appreciate you taking the time to share your experience with us.
Kind Regards
Told goods were dispatched even given a…
Told goods were dispatched even given a tracking number only to be emailed later the goods were out of stock.
15 december 2022
Antwoord van MCR Vapes Limited
Hi Greg,
We are sorry you are not satisfied with your purchase. When we print orders an automatically email is being sent. We verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Great site massive choice with quality…
Great site massive choice with quality brands and value for your money.
21 december 2022
Antwoord van MCR Vapes Limited
Hi Anthony,
Many thanks for the 5-star review. If there’s anything we can do to improve our offering, please let us know!
Antwoord van MCR Vapes Limited
Hi Jufra,
Thanks so much for taking the time to leave us a 5-star rating. it’s much appreciated!
Antwoord van MCR Vapes Limited
Hi Liam,
Thank you for the kind words. We’d love to continue providing great service to awesome customers like you. Thanks again!
Kind Regards
Brilliant, Fast and Efficient
been looking for ages for the 1500 lux, stumbled across here and ordered, delivered within 48hrs, Brilliant
16 november 2022
Antwoord van MCR Vapes Limited
Hi Philip,
Thank you for your kind words. We’re so happy to hear you had a great experience. we're looking forward to your next visit.
Kind Regards
Fast service great prices
1 november 2022
Antwoord van MCR Vapes Limited
Hi Anne,
Thank you very much for your 5-star feedback. We really appreciate you taking the time to share your experience with us. Looking forward to your next visit.
Kind Regards
Faulty Products
Both vapes. arrived faulty, took me days of threatening to report their domain to actually get a refund. I’d avoid at all costs
4 november 2022
Antwoord van MCR Vapes Limited
Hi Terry,
Thank you for taking the time to share your experience. I am sorry that it was not a positive one. We sent you the genuine bars after verification but the issue occurred during transit. We also have refunded your payment.
We want all of our customers to have an enjoyable experience, so if there is anything we can do in the future please don’t hesitate to reach out at info@ecigstoreuk.com
Kind Regards
Found the customer service rude and…
Found the customer service rude and items not as described.
20 oktober 2022
Antwoord van MCR Vapes Limited
Hi,
We are sorry you are not satisfied with your purchase. These are the same product as described. Kindly contact us at info@ecigstoreuk.com for further assistance.
U was very great with responding and…
U was very great with responding and sorting my order out very great full for it
27 oktober 2022
Antwoord van MCR Vapes Limited
Hi Emily,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Kind Regards
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