Eclipsecarsales Reviews 

I bought a car from Eclipse in Colden Common and found them to be very helpful, friendly and going over and above in making us welcome. We were given lots of information regarding warranties and have a 3 month warranty on the car within the price of the car that I
bought. Would I buy another car from Eclipse. YES

Excellent sales team, couldn’t be happier with my new car!

Great service, would definitely recommend.
Mr and Mrs Bailey

Friendly and professional staff very helpful and great after sale service 5 stars

We purchased our car from Paul at Eclipse in November 2024. We never once felt pressured into purchasing, was left to view the car and given time to make our choice. We would definitely recommend.

I bought my BMW from here and I couldn't recommend it anymore! Lovely, genuine people behind the business, which is rare. Thank you so much!

Good negotiations but car arrived with no ability to get Road Tax as the V5C was incorrect, so had nearly wait a week when when I couldn’t drive until I called them to allow me to tax my £42k car THEN when I wanted to sell it, the V5C log book was all wrong resulting in me losing a good deal on another vehicle. I rang them twice for support but they never really helped out and now I’ve lost a part-ex deal minus £2,500 because of their ineptitude. All talk, no service.

I purchased a BMW in September after having agreed that the engine management light fault, and the radio head unit faults would be corrected and an MOT would be carried out. On arrival to collect the car I noticed that the radio head unit had not been fixed and the MOT had been "forgotten". It was agree that a replacement radio would be ordered and on return the MOT would be carried out. After 1 day the engine management light returned and car became virtually undriveable so I limped back to the garage to have the issues corrected. After a week or so I was told that all was fixed and I could collect the car. I checked the MOT history on line and to my horror discovered that the car had 3 dangerous faults and should never have been driven in the 1st place. I was not told about this I had to find out for myself, so I was sold a car unfit for the road. On collecting the car again no apologies or explanation were given pretty much there are the keys now go away! I did, but after less than a mile the engine management light returned to my disgust. I returned the car and a full refund was agreed but no compensation for my fuel, I live 45 miles away and had 6 trips, or road tax bearing in mind I had only driven the car for less than 3 days!. Again no apology no explanation and certain individuals were just plain rude and need a lesson in customer service. An all round appalling experience, buyer beware!!

From the first communication I had with Eclipse, to the collection of my new car - all was first class. Friendly and efficient service that I could not fault. Ryan, Paul and Mark made the buying of a new car so easy.
Thank you.

Friendly, efficient stuff 👍
Had test drive, shown all the docs. Quick and easy transaction.
Thank you❤️

We have bought several cars from Eclipse over the years. Usually there is an issue mechanically with the car that needs attention and usually they respond quite promptly. Unfortunately, they seem to have a different policy. We purchased a car 3 months ago for £39,000. In those 3 months it has been consistently in and out of garages to repair faults. Eclipse repair garage did have it for 4 days and claimed they repaired the fault. Paid them for the repairs, the car still has the faults/warning lights. Eclipse response: must be a new fault.

To date, the car has been unusable for 4 weeks of the 3 months we have had it.

Total cost of repairs: £1900 with more to come.

I wouldn't recommend Eclipse for a higher value car as they wont honor their warranty.

Super friendly and helpful service from Gideon. We were very satisfied with our part exchange deal and very happy with our new car.

Very friendly staff not pushy at all.
Paul is a nice chap gave me a great deal and part ex on my old car.
I now have a beautiful BMW that I have been looking for for ages.
Very happy and would totally recommend Eclipse car sales.

Really good service thanks , car is great

Very friendly staff with just the right amount of attention not pushy at all. Followed up with everything an all round good experience

Very straightforward and easy to deal with. They helped me pick out a suitable car quickly, negotiated a good price with my trade in, the whole process was very smooth and the car is great

Very helpful

The car was nicely prepared and well presented. Staff were very pleasant, not pushy and made me feel relaxed. A well organized and professional business that I would be happy to deal with again.

Paul was super helpful in helping with my part ex and purchase and helped with paper work or anything I needed. A quick and smooth purchase thank you