Ecodek Reviews 31

I've found that Ecodek has some major advantages over other composite decking products available. A major one is being able to order custom board lengths which avoids waste - sometimes amounting to considerable square meters of premium deck board ending up in the skip at the end of a project.
Being a UK manufacturer, delivery times weren’t affected by Brexit/ Covid import complications whereas others were measured in months during this period. Also they can supply a complete “decking system” so if the project extends over a lake or includes features such as stairs they have the correct boards, cappings, trims even screws so the end result is finished beautifully and happy clients.
In my eye this outweighs any convenience in ordering materials from your local building merchants.

I can recommend this as a quality product to future customers.

The whole experience with Ecodeck was a breeze from start to finish. We placed our order, the product was delivered on time and placed right next to where it was needed.
The product is easy to fit and work with, looks fantastic when down and made the decking area look so much better than the old timber decking. It now feels like an extension of the house.

Hello ecodek thank you for your reply in which you stated you sent me a free smart bit which was not in my original order. First of all it was not in my original order because I asked for you to put on the order every thing I needed and you failed to add to the list. Secondly the smart bit you sent to me the following day was too late as my builders went to buy this from jewson as I already explained in my original review. The job was already complete when your smart bit arrived it’s no good to me now and I can send it back to you . I look forward to your reply thanks daksha

I had never before undertaken a decking project, so I was pleased to find that the Ecodek website offered lots of information and guides, besides illustrations. My intended deck area was about 4.5m by 3.5m and was well suited to the dimensions of supplied Ecodek components. I decided to make the substructure entirely of composite material, so avoiding timber altogether. I was advised that this would lengthen the installation time significantly but give a much more durable result.
My order for the required materials was fulfilled by Ecodek very promptly and all arrived in perfect condition. The quotation, invoicing and payment procedures were very straightforward. As I got going on the installation I encountered minor details on which I needed further advice, and was pleased to find that on the several occasions I requested this the responses were always very swift and informative: I could not have asked for better.
I wholeheartedly recommend Ecodek without reservation as a highly efficient and engaging company in their customer interaction, supplying beautiful products at good prices and with excellent technical support.
Dr Chris Hogger, in Surrey, May 2022.

Premier Living Group specialises in the conversion of commercial properties into high end residential dwellings.
Ecodek supplied their ‘Signature’ composite decking product with a low profile sub structure for an outside decking area in a second floor penthouse in an 1880’s building in Nantwich town centre.
The experience of dealing with and being supplied by Ecodek could not be faulted;
from the initial design, guidance on product selection, technical support regarding the installation and the supply of bespoke length boards making the fitting so simple it’s convinced our team that this is the company to work with on this product.
To add to this the deck looks amazing in its
completed form and with the use of the substructure the sustainability of the product will be second to none, we’re over the moon with it and look to use the decking on all future projects.

A great buying experience when I ordered my decking products. The staff were super friendly and knowledgeable about advising the best decking products to fit in the available space.

It's been a pleasant experience dealing with Ecodek. After much deliberation and research, we decided to go with the Ecodek range and we've been nothing but pleased with the process. From ordering our decking samples to see the real-life colour, through to delivery of our order, they have been helpful and informative. I wouldn't hesitate to recommend. Thank you for our lovely garden decking! I can't wait for Summer!

Fantastic business and so refreshing to work with an organisation that is professional and customer focused. Sales, specification and delivery all equally as attentive to providing an end to end service.

Excellent product supplied with all necessary fittings and comprehensive instructions and within a matter of days! Good communication throughout. I liked that I could order specific lengths up to 5m long. I would definitely use Ecodek again.

I've used Ecodek twice now. The first time for my rear decking because they produce decking in 4.8m lengths that mean I have no joints in my deck that looks great.

I've just used them again to supply a 4.8m length of Super Stiff Bearer (pre-cut in two pieces) to use as a balcony handrail.

It replaces a wooden rail that was joined in a couple of places and had rotted through.

No chance of it ever rotting and it looks incredible compared to my neighbour's tired rooting rails.

Thank you Ecodek and especially Angela.