Ecodeck Reviews 180

Not sure if these guys are scammers or not but I cancelled my order 3 weeks ago and have not seen my refund yet. When I call them, they rarely answer the phone, and when they do answer they are quite vague and say they will check the status and email me - but they never do. They might be genuine, but if so, they need to sort out their admin and customer service skills. Beware!

This is the second project we've used the Ecodeck 40mm grids , we will certainly recommend the system and the service we received from the staff of the company , first class .

Great service and informative and very helpful and do a sample service

Spoke to a lady called Claire today, what a star so helpful sending out a sample so I can check it will sort out out my problem with a difficult ev charger installer! Amazing

Very hard working and skilful team were Logan and Rob. They worked through scorching temperatures and built a beautiful grey Ecodeck for us.

From doing a search on Google to finding exactly what I needed on the ecodeck.biz website was a straight forward and positive experience. Ordered on a Sunday and delivered on a Tuesday morning to North Wales. Well packaged and the order was complete. Product is exactly what I needed to put down under my 10ft x 4ft shed. Thanks Ecodeck for a great shopping experience.

Great customer size

I recently placed order for plastic shed base but the delivery was delayed by the courier service.
I contacted Ecodeck and they were very helpful in arranging for another delivery despite being they were on Easter holidays. Appreciate it

Just received an order from Ecodeck and thanks to Callum for his help in answering some questions for us. Order arrived well packaged and quickly, no hesitation in using company again. Well done 😁

Good quality at a good price. Speedy delivery and very prompt and supportive customer service on a query raised & resolved 👍👍

Unfortunately they did not send as many grids as were ordered and paid for, which did not come to light until landscapers were on site. They couldn't wait for more grids so we had to fudge a way around the problem wrecking my careful planning for a greenhouse base.
Ecodeck were very apologetic and quick to offer a partial refund plus compensation but this should not have happened.

We are needing a 100 m temporary path on a meadow grass area. Ecodeck have helped us to understand the benefits of each possible product AND are sending FoC sample grids to test them on the grass surface. Honest, helpful and enthusiastic - they deserve all the success they get :-)

Liked their web site, ordering was easy, liked the "tick for membrane" option- easy! Grid came when they said, I emailed for a vat receipt and got it the next day.
Ecopark 40 is what I got, looks like its up for the job.

Excellent product. Cheap. Easy to assemble and fill with gravel of choice. Excellent customer service. Highly recommend the product and the company. Our ex Sainsbury's van camper is very happy on it. All 3 tonnes of it.

First things first, got a great deal on these via eBay, and pallet delivery could not have been easier or better in anyway.
The Ecodeck grids are excellent !
They go together as easily as building Lego, they lock nicely together and cover in a nice stable mat that’s easy to cut to shape around corners and obstacles. The other great thing is once down they hold the weed control down perfectly without the need to peg it down even without gravel in, so no hard work there !
A walk over the laid surface and everything is locked solid nothing else was required and I was ready to start spreading gravel. Gravel in bulk bags spread really well allowing for a nice level filled surface to be achieved with ease and once weighed down the trays are effectively locked for life in normal use. I’m parking a Land Rover 110 on them and their rock solid, surface is nice and stable
So long as the original ground work your laying these on is good I can easily see these lasting in normal house use a lifetime and with a gentle rake and the odd jet wash in my case, it’s a Land Rover it leaks, they’ll always ensure your drive/gravel area looks good as the day it was laid.
A great idea, turned into a first rate product, supplied by a excellent company.

Ordered plastic shed base via the ecoDECK website without any issues. Product was sound and as described. Speedy free delivery.

Thank you

Only wanted 6 Eco 500 grids to finish off an area behind the shed. Used them before but this time I used their Ebay site as they were advertised quite cheaply. The site is not set up correctly as it allowed me to order 6 grids, for next day free delivery all at a price less than £10? No delivery, so after a couple of days I sent an email asking for an ETA. No reply. Next day Ebay contacted me saying my purchase was cancelled......by me???? No reply to the email I sent to them asking them for an explanation. They obviously knew something was wrong with the Ebay site but that is their problem, not the customers. I was willing to negotiate a realistic price but no response....... Got what I wanted no probs from IBRAN at a reasonable price. Bad practice to ignore a customer when things don't go right.

Very helpful company. Delivery was very fast, ordered Tuesday amd delivered on Thursday. Their weed barrier is very cheap compared to any where on line, so order excess for other parts of the garden.
Product is very high quality amd easily locks together, i over order as would rather have too much than too less, plus a full pallet (x6 boxes) is very good value for money.
Would highly recommend ecodeck, helpful, impressive product and fast delivery.

Ordered eight o’clock on Wednesday night and delivered Friday morning,absolutely brilliant,only thing that was disappointing the membrane was not big enough for the area

Very pleased with the ecodeck grids I bought for a summerhouse. With gravel in they are sturdy and rigid. Great product and a good price. Also delivered very promptly.