You do not provide a user manual for maintentance and modifications. I paid $2500 for the board. It should have a user manual not a sales manual on other products. You should have a manual showing ho... Toon meer
Bedrijf heeft geantwoord
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A few years ago I came across a video on YouTube of this guy riding what was called an M24 from a company called Ecomobl. As a kid I would watch my friends disappear into the woods on their bicycl... Toon meer
Bedrijf heeft geantwoord
So I hate ordering anything, it is usually wrong, or broken when I get it, but these guys really knocked it out of the park. Not only did I get the control Board I ordered, but I also got all the acc... Toon meer
Bedrijf heeft geantwoord
I got the correct hub which has way better tolerance than the one it came with and no longer gets speed wobbles before reaching top speed. The new motor came with new bearings and gears. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At the inception of ECOMOBL, our founding team had a simple yet ambitious dream: to create the ultimate tool for adventurers capable of “conquering terrains.” As off-road and skateboarding enthusiasts, we were tired of the limitations of traditional skateboards confined to flat urban roads. We believed that the true charm of skateboarding lies in its ability to take you anywhere—whether it’s winding mountain trails, rugged jungles, deserts, or snowy landscapes. Thus, we embarked on a wild journey of exploration. Through countless experiments, designs, and improvements, the ECOMOBL electric off-road skateboard was born—a groundbreaking product with unparalleled power and performance, unhindered by any terrain. ECOMOBL is not just a skateboard brand; it is a symbol of the “spirit of exploration.” We hope our products can inspire people to step out of their comfort zones and conquer the unknown. Whether you’re traversing rural trails or challenging the boundaries of the city, the ECOMOBL skateboard will be your reliable companion on your journey. We focus not only on technology but also on the harmony between people and nature. As a brand supporting eco-friendly transportation, our products are powered by electricity, aiming to reduce carbon footprints and contribute to the sustainable development of the planet. At ECOMOBL, we believe that every skateboard is a work of art. We carefully design every detail, pursuing the perfect balance of performance and aesthetics： The powerful motor provides the skateboard with vigorous power, easily conquering steep slopes and challenging terrain. The advanced suspension system provides users with a smooth and stable experience while off-roading. The design of each skateboard’s body blends modern industrial aesthetics with the spirit of adventure. We continuously push the limits, from hardware performance to intelligent experiences. We aim to help every user find the feeling of freedom on the skateboard. The spirit of the ECOMOBL brand can be summed up in one sentence: Born fearless, explore the infinite. This is not only the core philosophy of our products but also the creed of every team member. We firmly believe that every road in the world is worth exploring, and the skateboard is the bridge that connects adventurers with the world. Our users are not only extreme sports enthusiasts but also everyday people filled with passion for life. They use ECOMOBL skateboards to traverse forests, climb slopes, and even challenge impossible terrains. We encourage users to share their skateboarding stories because every skateboard video and every skateboarding journey is a part of the ECOMOBL brand. In the future, ECOMOBL not only aims to provide more professional products for the off-road skateboard field but also hopes to build a community for extreme sports enthusiasts. Here, adventurers can share experiences, techniques, and even team up to challenge greater limits. We believe that skateboarding is not just a sport, but a way of life. “Measuring the boundaries of the world with a skateboard” is our vision, and we look forward to embarking on this journey with you. Let ECOMOBL take you anywhere—because your exploration knows no limits.
Contactgegevens
China
- ecomobl.com
4,5
Uitstekend
87 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Ecomobl Electric Skateboard
Thank you for your reply. Your two brief words are a huge encouragement to our entire team.Being ‘helpful & friendly’ isn’t just our job – it’s our daily mission to turn stress into grins.
If there's anything else you need or if you're gearing up for your next ride, just let us know. We value your trust and strive to maintain this standard.
Enjoy your ride, and thanks again for your support!
Great communication overall positive…
Great communication overall positive experience. Would like to see some more information in the manual about the remote the videos are not very helpful and maybe some info on first time use like checking tire pressure or inflate tires for first time use and some more tips about first time use in general that's the only reason for 4 stars
22 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you for the thoughtful feedback! We’re thrilled you enjoyed the experience, but totally agree our manuals need more room for improvement.we will take your suggestions to make a upgrade plan as soon as we can.
Ensuring that every user can have the best experience is what we have been committed to all along. Feel free to contact us if you have any problems. We're 24/7 here to help.
Enjoy your ride, and thanks again for your support!
Good product
Product was just what I needed, easy to order and received with in a few weeks
21 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you for your support and feedback on our service and thrilled to hear the product hit the mark for you! Our squad high-fived when we saw your feedback "easy to order + quick delivery combo" – that's the jackpot we're always chasing.
Those 'just what I needed' moments fuel our design brainstorms. Keep thriving with your new gear, and know we're here cranking out more wins for your next adventure! Feel free to contact us and we're 24/7 here to help you.
Enjoy your ride, and thanks again for your support!
Best bang for buck.
I got the correct hub which has way better tolerance than the one it came with and no longer gets speed wobbles before reaching top speed.
The new motor came with new bearings and gears.
The shipping was free.
I would like installation instructions and a clearer website for ordering parts especially when upgrading or modifying as to compatibility.
Or a more knowledgeable staff when it comes to repairs a customisation.
A greater variety of wheels and tyres.
A light weight battery option and upgraded motor mounts specifically for jumping.
Still the best bang for buck in the Ripper I own and seemingly the best high quality in the Telum X5 though I have not ridden one.
25 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you for your detailed feedback! We're thrilled you're enjoying the Ripper's value and upgrades. Your suggestions(clearer guides ,expanded wheel/true options,lightweight batteries, and enhanced staff expertise) are already in our improvement pipeline! We'll also streamline part compatibility info on the site.
Need installation help? DM us- we're here 24/7. Your insights drive us to innovate. Keep shredding, and stay tuned for even better upgrades!
Enjoy your ride, and thanks again for your support!
Antwoord van Ecomobl Electric Skateboard
Thank you for acknowledging our delivery efficiency! At Ecomobl, we prioritize swift shipping to ensure you enjoy your electric skateboard promptly. Your satisfaction drives our commitment to seamless service.
If there's anything else you need or if you're gearing up for your next ride, just let us know. We value your trust and strive to maintain this standard.
Enjoy your ride, and thanks again for your support!
This thing hauls
This thing hauls, and climbs. Got the 4WD and it climbs better than expected. Compared to my "onewheel" it turns like a truck though. Can we get asymmetrical throttle?
23 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you for your support and detailed feedback on our products. We are very glad to hear that our electric skateboard can offer you a better experience.
Regarding the asymmetric throttle problem you mentioned, we have reported it to our production department. You can contact the after-sales service and provide the order number of electric skateboard and photos of the faulty parts. I believe our after-sales service will solve your problem very well.
If you have any other questions to solve, please don't hesitate to communicate with our after-sales service.We’re here to help!
Enjoy your ride, and thanks again for your support!
Super responsive employees to my…
Super responsive employees to my inquiries and amazing products!
16 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you so much for your kind words! We’re thrilled our team’s responsiveness and products light up your day—it’s what we strive for! Your feedback fuels our passion to keep delivering top-notch service and quality.
We’re honored to have you as a customer and can’t wait to welcome you back. Need anything? We’re always here!
Enjoy your ride, and thanks again for your support!
Best true offroad skateboard - M24 Pro
I love your product and wanted to make sure I have multiple units in case they become unavailable in the US. The timely delivery was a bonus with shipping out of California.
16 april 2025
Antwoord van Ecomobl Electric Skateboard
Thank you so much for your kind words and for choosing the M24 Pro! We're thrilled to hear that you're enjoying the product. We completely understand wanting to secure extra units—it's always a good idea to have a backup for such a fantastic piece of equipment. Our team works hard to ensure timely deliveries, and we’re glad that our California shipping was a bonus for you!
If you ever need assistance with any future orders or have questions about the M24 Pro, don’t hesitate to reach out. We’re here to help!
Enjoy your ride, and thanks again for your support!
Great support team!
Help from the support team was sent quickly and clearly. Links to purchase the replacement parts were provided. My order was confirmed quickly and the parts arrived in a reasonable amount of time.
6 februari 2025
Antwoord van Ecomobl Electric Skateboard
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our support team could provide quick and clear assistance, especially with guiding you to the right replacement parts and ensuring a smooth order confirmation process.
Knowing your parts arrived within a reasonable timeframe truly warms our hearts — efficiency and clarity are exactly what we strive for! If you ever need further help (or just want to chat about upgrades), we'll always be here to roll up our sleeves for you.
The Mountain Board Telum 2WD 10C-14S4P
The Telum 2WD it's a beast of a board with power speed and acceleration ration ready to attack any obstacles that nature throws at you through your riding experience, the big mountain wheels definitely provides a smooth terrain experience and I can't wait to jump back on the board after a quick 4hr charge.
The unboxing experience was nice and even included a nice branded red T shirt which was a nice add on touch for new members and the foot bindings is where this board gets to stand out from the rest of the boards in its class.
I did noticed the hardworking team forgot to include some small parts but after a quick response time with the customer service was a breeze and they will be sending out the missing items at no cost to me and so overall the communication has been prompt and heartfelt,Thanks EcoMobl offering the introduction of the Telum Class Series. I definitely will recommend to anyone this board as it is an eye catcher and a conversation starter wherever I go.
7 november 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
Thank you for sharing such a detailed and thoughtful review!We're thrilled to hear that you're enjoying the Telum 2WD's power,speed,and smooth ride.It's glad to know the unboxing experience and branded T-shirt added to your excitement.
We apologize for the missing parts,but we're happy our customer service was able to resolve it promptly.Your positive feedback means a lot, and we’re so glad you’re recommending the Telum to others.
We appreciate your support and look forward to hearing more about your experiences on the board. Thanks again for choosing Ecomobl!
Excellent customer service
With today general tend the downsize customer service and support. This company has done the opposite. I can't tell you how refreshing it is to get an actual person to respond to you. They want to make sure every order is correct before it shows.
25 juni 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. We strive to provide personal and attentive support to ensure every order is perfect. Your feedback means a lot to us, and we’re grateful for your support!
Terrible customer service
I used the board for about two months before it broke. While it worked, it was great. When I reached out to the company for support, they only communicated through email and it took over three months to get anywhere. Ultimately, they told me to disassemble the board to diagnose the problem (I have no idea how to put it back together) and they told me they could give me a discount on replacing the battery (it was still under warranty). I spent $800 on a board that lasted 10 weeks. I would not buy from them again.
16 juni 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
We’re very sorry to hear about your experience, and we truly understand your frustration. It's concerning to hear about the delays and lack of support you faced, and this is certainly not the experience we aim to provide. We appreciate your feedback and will be reviewing your case to ensure we improve our communication and processes moving forward. Please reach out again if you’d like to discuss this further. Your satisfaction is important to us, and we’d like to make things right.
Total crap
Total crap, maybe put 10 miles on it. After that the battery turns off the board at about 75%. No reply from customer service; not surprised.
I AM TOSSING IN THE TRASH!
26 april 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
We're truly sorry to hear about your experience, and we understand your frustration. This is certainly not the quality of service we strive to provide. We’d love the chance to make things right—please reach out to us again, and we’ll do everything we can to assist you. Thank you for your feedback.
Worst company and worst board!!!
Worst company and worst board!!!
Customer service is ridiculous, never got the help or answers when I asked question about the issue and they told me replace this , that and ended up nothing was working. Garbage!
7 februari 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
We’re deeply sorry to hear about your experience, and we understand your frustration. This is not the level of service we strive for, and we sincerely apologize for the inconvenience caused. We’d like to make things right. Please contact us directly so we can address your concerns and find a solution. Your feedback is invaluable, and we’re committed to improving our service.
Don't purchase their boards!
After 2 weeks of pointless communication with 2 people, I'm no closer to an answer as to which gearbox parts are correct for the board I'm servicing, so I ordered my best guess = ET2 rebuild kits to service a Ripper they sold with ET2 motors. I paid via paypal, ordered directly from the multi-lingual international site. Should I expect to receive parts I've paid for, (correct or not,) in a couple weeks, or is that a fantasy? It's unclear to me if this company is imploding completely, or if this is the way they've done business for years. Don't purchase their boards!
25 maart 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
We sincerely apologize for the lack of clarity and support you've experienced. It's frustrating when communication isn't helpful, especially when you're trying to resolve an issue with your board. This is certainly not the experience we aim to provide. Please reach out directly so we can expedite the right parts to you and ensure your concerns are fully addressed. Your feedback is incredibly important, and we’re committed to improving both our service and communication. Thank you for your patience.
I love my M24 Pro Sunrise Ed
I love my M24 Pro Sunrise Ed.
Every time I have had an issue, I get helpful replies every time and fast, sometimes only a couple hours so the customer service is great. The board, however, is beyond great, almost terrifying, but the power driving forward beneath my feet transforms into pure excitement and adrenaline carving wherever I can or exploring new challenging terrain to push the limits of myself and board. I wish I could give 10 stars, 5 for the product and another 5 for the awesome customer support I always get from them.
20 maart 2024
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
Thank you so much for your fantastic review! We’re thrilled to hear that you love your M24 Pro Sunrise Ed and that the customer service has been so responsive and helpful. It’s great to know the board is giving you such an exciting experience! Your kind words mean a lot to us, and we’re grateful for your support. We’ll keep striving to deliver top-notch products and service—thanks again for sharing your feedback!
Wnlell it all started with me buying a…
Well it all started with me buying a $2000.⁰⁰ board August 17 and a month later it stopped working and it is Dec. 28th and all I have a bunch of lies piled ontop of lies and still no working board.
17 augustus 2023
Antwoord van Ecomobl Electric Skateboard
We are truly sorry to hear about your experience, and we completely understand your frustration. This situation is not acceptable, and we deeply regret the inconvenience you've faced. Please reach out to us directly so we can investigate this further and work towards resolving the issue as quickly as possible. Your satisfaction is very important to us, and we are committed to making this right. Thank you for your patience.
Honest review
After long long waiting time I finally got ecomobl ET2. After few kilometers I sharing my thougs and honest review of this board on my YouTube under name "ECOMOBL ET2 | ESK8 | POKEC [4K] [SUBTITLES]"
15 december 2023
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
Thank you for sharing your honest thoughts and review of the Ecomobl ET2! We really appreciate your feedback and the time you’ve taken to create a detailed review on YouTube. We’re always eager to hear how our products perform in real-world conditions. If there’s anything further we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for your support!
Great Customer Service & Warranty
I purchased an M24 PRO, and absolutely love it! The board came fast and with lots of tracking and updates on my order status. While riding a trail, I broke a part. I reached out to Ecomobl, and even with them based in Australia they where very responsive in warranting my part and getting it out to me fast! Thank you Ecomobl for getting me back on my board quickly! FIVE STARS!
27 oktober 2023
Review zonder uitnodiging
Antwoord van Ecomobl Electric Skateboard
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your M24 PRO and that the warranty process went smoothly for you. We strive to provide fast and reliable support to all our customers, no matter where they are located, and it's fantastic to know we were able to get you back on your board quickly. Your feedback means a lot to us, and we're grateful for your 5-star review! If you ever need further assistance, don’t hesitate to reach out. Happy riding!
My son has the Ecomobl M24 and is very…
My son has the Ecomobl M24 and is very proud to show it off. Ecomobl is easy to work with and stands behind their products.
11 september 2023
Antwoord van Ecomobl Electric Skateboard
Thank you so much for your wonderful feedback! We’re thrilled to hear that your son is enjoying his Ecomobl M24 and takes pride in showing it off. We always aim to stand behind our products and provide the best customer experience possible, so it's great to know that you've had a positive experience with us. If you ever need any assistance or have questions, feel free to reach out. We’re here to help!
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