ECRM Reviews 

Really great experience. Super well organized event, with great hosts. Particularly, Raydeen Martin was so lovely and welcoming to us, and also Jamie was really helpful getting us supplies that we needed. Overall, really well run event, and the ECRM staff like Raydeen and Jamie really put it over the top

Meeting selection was good and meeting follow up wis great. will accommodate appointments if missed or running late. consistent communication on going

Another great session at an ECRM event. Each session I've attended over the past 2 years has gotten progressively better. The measurement of success for me is gaining face time with a new Buyer. Even if that exchange is only for 10 minutes, its the first step in the journey to building a long lasting relationship and ultimately gaining availability at Retail for Bones Coffee products.

Very clear communication, nice meeting area, tech that makes notes taking and follow up seamless, engaged buyers here to do business.

I was approached to join the ECRM and wasn't so sure but Caroline Bernitt convinced me and I am a happy supplier client. She has been a great representative for the ECRM brand as well as Ashley Gancar

It was a great experience, well planned and the team that helped out to make sure everything ran smoothly was great too. Especially Max and Ethan.

I have enjoyed working with ECRM's team; they handled each part of the tradeshow with outstanding professionalism. Whenever I had special requests, they responded quickly. The sessions I attended had great attendance, and the food and drinks were well-arranged. Highly recommend small brands to consider.

ECRM stands out as the most exceptional program I’ve had the privilege of using for work. The communication process is incredibly streamlined and user-friendly. Everyone in the company is incredibly supportive and willing to assist. Ashley, our primary point of contact, is truly exceptional. She is always ready to help, provide guidance, or simply engage in a friendly conversation to help us unwind. I highly recommend your business partnering with ECRM.

Excellent organization and support, pre and during show.

All the ECRM on the floor was most accommodating and shout out to Raydeen. All buyers were very respect of the time which was great.

The support team was super amazing, friendly, professional, warm, and accommodating. Meghan and Stephanie were always there to help and assist in whatever way possible. Raydeen was on the floor, ready to assist with anything you might need. You can feel their genuine caring and passion for the company's success

ECRM offers an incredibly efficient platform for connecting with key retail decision-makers across channels—including some of the largest players in club, mass, drug, and traditional grocery. The format is focused, time-efficient, and well-suited for both introducing new capabilities and advancing strategic discussions.

What stood out most was the professionalism and support of the ECRM team. From pre-event planning through to execution, they were proactive, well-organized, and clearly invested in helping us make the most of our time. The preparation resources, meeting structure, and day-of coordination ensured that our conversations were purposeful and productive.

For any company looking to accelerate meaningful retail connections in a condensed, well-structured format, ECRM is a smart and worthwhile investment.

Es una experiencia nueva y fácil de alcanzar

I’ve attended dozens of ECRM meetings over the years, and they’ve consistently proven to be invaluable for connecting with key account buyers. The format is efficient and productive, and the ECRM team is exceptionally supportive. These meetings have truly helped us grow our business.

We’ve attended 12 ECRM sessions and can total millions of $ in retail distribution directly from these meetings. This format almost forces you to prepare for specific buyers and you never know what idea will come from it. For instance, you may not be currently calling on club stores, but a meeting with Costco on your schedule forces you to source some packaging ideas and prepare costs, creating a whole new channel of sales for your team. We are in 57k+ stores and these sessions are critical for our continued growth for either new SKUs with current accounts or branching out to new channels.

I attended my first ECRM session in Chicago in the Spring of 2025. Everything was VERY well organized and thought out. The communication from our CSM was very helpful and quick. Our meetings were well matched and we got in front of some key buyers. If the airport-hotel shuttle was a little easier to figure out/find, ECRM would have knocked it out of the park and received a 5-star review. The note taking and follow up was also very beneficial but the tablets were slow at times and there were a few meetings I had to hand-write notes for due to the tablet not loading in time. Overall, a great experience.

Being able to come together with other businesses in search of new opportunities is truly a remarkable experience. Set against the stunning backdrop of Sawgrass, the atmosphere was perfect for networking. With everyone in such a positive and eager-to-connect mood, it was easy to strike up conversations and make new relationships. The layout of the entire event was thoughtfully designed, making it easy to navigate and engage with others, and the food provided was beyond expectation—what a relief to not have to worry about where to grab your next meal! You truly made this a seamless and enjoyable experience for all of us.

At the last ECRM event we attended, we walked away with an incredible deal for our shampoo line. We landed a major client that is now purchasing enormous quantities of product—one recent order alone was 99 pallets (144 gallons per pallet)! The connections ECRM facilitated were instrumental in making this partnership happen, and the value we gained from attending was absolutely worth every penny.

The ECRM staff went above and beyond, offering support with a genuine smile and a helpful attitude throughout the event. We even had the privilege of sitting down for dinner and an insightful interview with Joe Tarnowski, who shared valuable perspectives on both the event and the rich history of ECRM.

We’re already looking forward to the next show and the meaningful connections it will bring. Thank you again for creating such a top-notch experience!

Awesome programs that help you get in front of verified buyers

My business partner and I attended our first ECRM conference last October in Henderson, Nevada and the event exceeded our expectations. The format was extremely well organized and the staff was friendly and professional. We were able to secure KeHE as a distributor for our organic, non-alcoholic mixer line which recently led to our new partnership with Total Wine & More. For a small company like This Girl Walks Into a Bar, we can't speak highly enough of Heather's support through the planning process, and of our entire ECRM experience. We will definitely be attending many more events in the future.