Edge of Ember  Reviews 

Really pleased with my purchase

These are my second pair of infinity hoops. I was bought a pair for Christmas last year and they are still like new. I love them so much I bought a second smaller pair and wear them both everyday. Lovely quality, packaged beautifully. Very happy thank you.

I ordered a ring for my daughter's 18th. Edge of Ember sent the item beautifully packaged and safe and the delivery was on time. Our troubles began when I needed to exchange the ring for a different size (even though I had followed the very helpful ring measuring instructions on their website). The returns was hassley because no regular post office would accept the package - only specific Royal Mail ones because the QR codes are not / were not working. It took me 2 days and 3 different post offices, along with the hassle of parking each time, before I could find a RM post office that would accept the parcel. The exchange took longer than the quoted 14 days to occur and I had to chase the company to find out what was going on, when the exchanged ring would arrive and if it would arrive in time for my daughter's birthday. Bear in mind I started this process a month before her birthday. The ring did come in time but the hassle to get it there and back has put me off wanting to shop with Edge of Ember again.

Quick, reliable customer service and a really fabulous product! I love wearing my son's birth stone and initial.

Ordered earrings about a year ago and after working in jewellery for a while, realised they are not hallmarked so there is no proof that they are solid gold as the company claims they are. Have contacted and tried to get an answer but have had no reply.

Beautiful necklace (birth month) for my friends special birthday and she was super happy with it. Nicely packaged and quick service!

Lovely jewellery and great customer service. Thanks EoE, 10/10!

I am picky with jewelry, but I am really happy with my purchases from Edge of Ember. The quality and design is really good and I love to wear it.

Love the necklace, super quick postage. My fourth EoE buy and I'll keep coming back!

Loved it . The designs was great and the quality just the best .

Bought a £105 evil eye necklace in gold. Within 5 months the gold is coming off and ruined the necklace.
I bought this via selfridges but would never buy from this brand again. Nice designs but cheaply made. Such a waste of money.

I have bought quite a few items from Edge of Ember, the quality is lovely and the customer service exceptional.

The claim about recycled metal is spurious as the largest part of any metals used by jewellers is recycled and as for the sustainability of lab grown diamonds grown in Chinese factories fuelled by enormous amounts of electricity from coal fired power generators, this in not environmentally friendly and is questionable.there is no evidence that the Lab Grown used by this company were sourced with sustainably in mind.

Really gorgeous jewellery at fair prices. I wear mine everyday :)

Really lovely product as described and quick postage

I contacted regarding a broken clasp on a chain that was gifted to me and the team offered me a discount on the chain and replaced it instantly. The new chain has since my original chain gone to little upgrades such as a better clasp and a stopper to avoid the pendants from sliding which made it more user friendly. The customer service is 10/10 and am looking forward to purchase more from this brand.

Easy to order, fast delivery and very happy with quality of the earring

A beautiful piece of jewellery with quality and design. Plus the packaging and service was great.
I give a 10 out of 10. For sure I will continue buying here.

Great service, beautiful jewelry, delivery was ok as my parcel was left on my neighbours door step even though my porch was open and number of my house is on the wall so not hard to find, disappointed with the delivery company..