Edinburghcashmere Reviews 

Great delivery and product.

The delivery and quality of the goods was excellent even providing a lovely gift bag. However they despatched the wrong size . I was on a deadline so ordered another while I progressed a refund . Again the wrong size was sent . They are apparently out of stock but still advertising the size on their online shop .

Nice quality scarf. Quick service.

Amazing product and customer service.

My order arrived very quickly and came in a beautifully presented box. The cashmere pashmina was for a gift and the recipient is extremely pleased with it.

Wonderful soft scarfs,packed beautifly and with care.I bought 4 scarfes and love each one . Arrived very quickly. Wonderful customer service

Great product,I placed 2 orders with them and one of the order I've selected the wrong product, so called them, the team is so helpful, got the problem sorted super fast without any fuss.
Recommend and will buy again!

I had a wonderful experience ordering from this company. I recently purchased multiple scarves, and the team very kindly upgraded my order by including a gift box with each scarf as a goodwill gesture. It was completely unexpected and such a thoughtful touch.

Communication was clear and friendly, and it genuinely felt like they cared about their customers. I’m really looking forward to receiving my order and would happily shop here again. Highly recommend!

Warm, bright and festive! Thank you

I received the wrong item twice due to despatch errors. After contacting customer services , the issues were resolved. Just unfortunate not in time for Christmas

Fantastic service start to finish! delivery was prompt, stunning product and all round great experience. Highly recommend.

I initialy had some issues with delivery, but once I brought the issue up to them, they contacted me straight away and went above and beyond; calling me and making sure my delivery was dispatched to me in 24 hours and a member of staff emailed me to let me know they were personaly handling the situation.
Unfortunatley, my original order was lost so they had a new order dispatched to me. Inspite of the misteps, which wasn't Edinbrugh Cashmeres fault, they delivered a service in a dignified manner. I would highly recommend them and will be ordering again in the future.

I would like to say how impressed my daughter is with her cashmere scarf. She said “it’s like wearing a cuddle”
Thank you for your helpful customer service. This is my first but not my last order.

Three scarfs were ordered and only 1 arrived, I've written several emails, even made a phone call and until this day I've not received any feedback, and no sight of the missing scarfs.

It honestly feel like a scam if this is the way they operate.

I demand some proper response on this or a refund to be made asap.

Initially I had a bad experience with missing items, it was a bit stressful trying to contact this company, but once I got a reply they went above and beyond to investigate and were very quick to replace missing scarves
Super fast postage and came in a beautifully packaged gold box
I was impressed with the swiftness of delivery..
The scarves (6) are so soft and super great quality.
They are gifts ,so I became a bit upset that I wouldn't receive them.
I needn't have worried though because everything ( at my end) is all sorted..
Whew! Thank you Edinburgh Cashmere.
I would recommend your quality items and service ..

Lovely items and fantastic communication. Thank you so much 💙

Super speedy delivery.Beautifully wrapped and the item of such super quality.

Excellent service, excellent packaging and beautiful scarf.

Thank you.

Super quick delivery and so pleased with my purchase