Amazing service at King Street Manchester store. Jean Luc is extremely helpful and professional and my suits are perfect. All the staff are a pleasure to deal with. The whole process was stress free... Toon meer
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I chose Edit Suits (King Street, Manchester), because they provide a full bespoke service. I needed a new suit and lightweight summer jacket. The suit came with an extra pair of trousers (included in... Toon meer
Edit Suits made my experience of treating my son to a bespoke suit for his birthday (January 2026) a truly memorable one. This was mainly due to the care and attention we received from Claudio Lavin... Toon meer
Fully recommend the team at Edit Suits in Bond Street London. I had a first rate experience in the initial consultation back last September and I chose a half lined 100% wool navy pinpoint jack... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
54 Bow Lane, EC4M 9DJ, London, Verenigd Koninkrijk
- 02033027590
- care_uk@editsuits.com
- editsuits.com
4,7
Uitstekend
462 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Seamless experience
There are two sales ladies there. Whether you see one or the other it is a seamless experience. They are available for advice but always make you feel that it is ultimately your decision.Price versus quality is absolutely spot on. Timelines are fine. Can't think of a poor aspect to the service
1 juli 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi David,
Thank you for taking the time to share such great feedback! We’re so pleased to hear that our team made your experience seamless and that you felt supported while always in control of your decisions. It’s wonderful to know you’re happy with the balance of quality, price, and service, it's exactly what we aim for.
We really appreciate your kind words and look forward to welcoming you back soon!
Excellent experience all round
I was provided with an excellent service from the London city team when I recently purchased two work suits. They were clear with the ordering process and when a material was delayed, they were able to suggest an alternative to allow for an on time delivery. On collection they found the need to make a few more tweaks to provide a well fitted suit. My second suit arrived a couple of weeks later. The team were very helpful and I will certainly be back again shortly.
23 mei 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi David,
Thank you for sharing your experience! We’re so pleased to hear the London City team looked after you so well. From guiding you through the ordering process to ensuring your suits were perfectly fitted, even when adjustments were needed. It’s great to know the team’s proactive approach helped keep everything on track.
We’re delighted you’re happy with your new suits and look forward to welcoming you back soon!
The staff were attentive and patient
The staff were attentive and patient. They made sure my suit was perfect before letting me take it away. I would definitely recommend.
5 juli 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi there,
Thank you for your kind words! We’re delighted to hear our team’s attentiveness and patience helped ensure your suit was just right before you took it home. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Tux fit
Visited the mailbox store and all the staff from start to finish were amazing!
The process and willingness to get the suit 100% spot on was top.
The suit also looked fantastic.
30 mei 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Sam,
Thank you for your fantastic review! We’re so pleased to hear that your experience at our Birmingham Mailbox showroom was such a positive one and that the team’s commitment to getting your suit just right paid off. Even better to know you’re delighted with how it looks!
We hope you enjoy wearing it and look forward to welcoming you back in the future.
The Cherry on the Cake
The journey I've had with Edit suits, creating my wedding suit, had a bit of a bump along the road. However the customer service following and continued in-store service provided by Francisca has been exceptional.
I have always been greeted so warmly and the advice with how to accessorise (the suit being a very bold purple with blue and white lining) was incredibly appreciated. The adjustments that had been made from the previous visit were perfect. Francisca is a credit to Edit Suits and I will not hesitate to return.
Thank you!
15 juli 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Sam,
Thank you for such a wonderful review! We certainly remember you, your lovely partner, and your incredible purple suit! We’re so pleased to hear that, despite a bump along the way, Francisca and Emily helped make the journey a memorable and enjoyable one, with the final adjustments coming out perfectly.
Francisca (and the whole team) will be thrilled with your kind words. We can’t wait to welcome you back again. We hope you both had a fantastic day and wish you a magical 'happily-ever-after'.
I had a fantastic experience at Edit…
I had a fantastic experience at Edit Suits Bond Street. My first initial consultation with Francisca was brilliant and we spoke through all options and fits. When it came to my suit measurement appointment Francisca had all my options and details I had chosen ready and we got to measuring. Francisca was both knowledgeable and personable. When my suit came and we had our first suit fitting appointment and it did not disappoint. The suit was beautifully made and even better than I had hoped. We had a minor adjustment to make but apart from that it was perfect to fit. Would recommend Edit Suits Bond Street if you’re looking for a great service and great suit.
6 juni 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Jack,
Thank you for such a fantastic review! We’re delighted to hear your experience at our Bond Street showroom was everything you’d hoped for and more. Francisca will be thrilled to know her guidance and attention to detail helped create a suit that exceeded your expectations.
We hope you enjoy wearing your beautifully made suit and look forward to welcoming you back whenever you’re ready for your next one!
Great Serivce, Quality Clothing
From start to finish, a great experience and great value for money.
Excellent staff with great attention to detail, from first measuring, to first “fit” to receiving the garments, couldn’t have gone any better.
Great quality materials, two suits, separate jacket, waistcoats and shirts, all fit perfectly!
17 juli 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Mr. Brown,
Thank you so much for your wonderful review! We’re thrilled to hear that your experience, from the first measuring through to receiving your garments, went so smoothly and that everything fits perfectly. It’s fantastic to know you’re happy with the quality and value of your new pieces.
We’ll be sure to pass on your kind words to the team, they’ll be delighted! We look forward to welcoming you back whenever you’re ready for your next additions.
First rate garment quality and fit
I recently ordered a suit, pair of chinos, and three custom shirts from Edit Suits. The quality and fit of all the pieces is excellent. The ES staff at the Bond Street store were attentive and offered valuable guidance in helping with custom selection. Even when there was a miscommunication, the team acted swiftly to remedy, evidencing a strong focus on customer satisfaction. I will be returning to ES shortly for a custom jacket. Highly recommended.
19 juni 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Leigh,
Thank you for such a thoughtful review! We’re delighted to hear you’re so pleased with the quality and fit of your suit, chinos, and shirts. It’s great to know the Bond Street team’s guidance helped make your selections spot on, and we really appreciate your kind words about how they handled things swiftly when a miscommunication arose.
We look forward to welcoming you back soon for that custom jacket!
Edit Birningham Mailbox
The staff at the edit store in Bham did an amazing job helping me sort out my suit for a wedding I'm attending in august. I didn't really know what I wanted but they knew exactly what would look good and helped me pick out the right choices for my suit.
Once the suit arrived it fitted perfectly with no further alterations needed.
10/10 couldn't rate this store any higher, i'm definetly coming back again!
1 maart 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Phil,
Thank you for the brilliant review! We’re so pleased to hear the Birmingham Mailbox team helped you find exactly what you needed for the wedding, even when you were unsure of what you were after. It’s fantastic that your suit fit perfectly straight away, and we’ll be sure to share your kind words with the team.
We look forward to welcoming you back again soon, enjoy the wedding in style! The team and I wish you both years of happily- ever-afters!
Amazing experience from start to…
Amazing experience from start to finish. Staff was helpful and went beyond expectations to help design my suit
11 juni 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Ahsan,
Thank you so much for your wonderful review! We’re thrilled to hear that our team went above and beyond to help design your suit and made your experience amazing from start to finish.
We look forward to welcoming you back for your next custom piece!
Great first experience of made to measure
First time having a suit made to measure and the experience was great. There's an almost unlimited number of choices and customisations but the staff were great guiding through everything and giving advice. Recently collected the suit and as you'd expect the fit was spot on. I'd recommend without hesitation.
7 juni 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Michael,
Thank you for sharing your great first made-to-measure experience with us! We’re delighted the team could guide you through the many options and help create a suit with a perfect fit. Your recommendation means a lot!
We look forward to helping again soon!
Professionalism and dedication
The service provided is simply amazing and very professional. No rushing and everything is arranged for your tailored shirt to fit perfectly. Can only recommend!
17 april 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi there,
Thank you for your kind words! We’re delighted to hear you appreciated the professionalism and care our team puts into making sure every detail is just right. Your recommendation means a lot to us!
We look forward to welcoming you back for your next tailored piece.
Excellent service !
Excellent service !! Ordering my second suit with them
14 juli 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Murat,
Thank you for your fantastic review and taking the time to share it with us! We’re thrilled to hear you’re ordering your second suit with us, that means a lot. We look forward to helping you create another perfectly tailored piece!
Extremely Disappointing Experience with Edit Suits
We had a truly unfortunate experience with Edit Suits for my husband's wedding tuxedo. From start to finish, the process was riddled with issues that added an unnecessary amount of stress during what should have been a joyful time.
The team seemed inexperienced and disorganized. The ordering process took far longer than expected, and during our initial appointment, the iPad they used to record measurements and details wasn’t charged. As a result, they had to re-enter everything, and in doing so, they forgot to include the vest — a crucial part of the tuxedo.
When we went to pick up the suit, no one mentioned the missing vest. It wasn’t until we got home that we realized it wasn’t included. Upon contacting them, they told us it was too late to have one made. This oversight, especially for a wedding, caused a huge amount of last-minute stress. We spent hours trying to work with the Edit Suits team to find a solution, but they ultimately couldn’t help, which forced us to visit multiple stores ourselves to try and find a match.
On top of all this, the suit’s fit wasn’t great either and required several visits to adjust — none of which fully resolved the issues.
Overall, this was a frustrating and disappointing experience, and I truly wish we had gone elsewhere. I would not recommend Edit Suits for important occasions.
22 mei 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Dear Rachel,
Thank you for sharing your feedback, and we are truly sorry to hear that your experience did not meet your expectations, especially in the lead-up to such an important occasion.
We would like to clarify a few key points regarding your order. As explained during our correspondence, we were unfortunately unable to find any record of a waistcoat being part of your husband's original order. This includes a full review of our internal systems and server logs, which showed no record of a waistcoat order, no measurements taken for one, and no corresponding line item or payment in the order confirmation email.
The missing waistcoat was first mentioned during your delivery appointment on 6th May. At that point, due to fabric ordering requirements and a minimum turnaround time of five weeks, it was no longer possible to produce a matching waistcoat in time for your wedding. We did suggest alternative fabrics that could have been produced more quickly, but also advised you of the risk that the garment might not be completed in time. After consideration, you decided not to move forward with an alternative waistcoat.
Although there was no confirmed order for a waistcoat, we offered to contribute toward the purchase of a suitable waistcoat from another provider as a gesture of goodwill, a decision made in recognition of how upset you were at the time and our desire to help alleviate some of the stress surrounding the situation.
With regard to your comments on the suit fit, our records show that there was only one round of minor alterations, after which no further issues were raised by you. If there were any concerns at that point, we would of course have been happy to assist further.
We understand that preparing for a wedding can be a stressful and emotional time, and while we’re genuinely sorry that your experience with us added to that stress, we want to reassure you that we strive to provide the best possible experience to every one of our customers. We go to great lengths to make this happen, and we’re continually working to improve. Despite how things unfolded, we sincerely wish you and your husband a joyful future together and many happy memories in the years to come.
Warm regards,
Joeline
Head of Retail
Edit Suits Co.
Fully recommend the team at Edit Suits Bond Street - Outstanding Garment Quality and Customer Service
Fully recommend the team at Edit Suits in Bond Street London. I had a first rate experience in the initial consultation back last September and I chose a half lined 100% wool navy pinpoint jacket from Edit's house range (which is great and feels the equal of the more expensive named wools) .
I have since purchased two made-to-measure shirts thus year , and will order more this week! They are better than any other provider I've used !
Big shout out to Emily and Bao who place customer service at the heart of everything they do. I wont go anywhere else now.
14 mei 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Nick,
Thank you so much for your fantastic review and for being such a loyal customer! We’re delighted to hear you’ve had consistently great experiences with Emily, Bao, and the team at Bond Street. It’s wonderful to know you’re loving the quality of both the jacket and shirts. Your shout-out means a lot to all of us.
We can’t wait to help you with your next orders this week and beyond!
Exemplary customer service
I spent an hour at their South Moulton Street branch on March 17th being helped by Francesca. My measurements were taken but unfortunately it seems they were not entered into the system. I got a few generic emails saying I need to be measured, but as I had already been thoroughly measured, I assumed that this was related to an earlier online visit where I stopped at the measurements part.
Anyway, my wedding looming, no suit in production. Their customer service team were extremely helpful (thanks Harper) and Joelene also weighed in to get things done and make things right.
Sometimes things go wrong. When that's in the lead up to your wedding, that is very stressful, especially when balancing a very busy work/home life.
The Edit Suits team sorted it all out, and I will still get my suit turned around in time for further adjustments before the wedding.
So if you are thinking of buying from these people, I recommend it, because things went wrong and they fixed it brilliantly, and that's the mark of a truly good company.
17 maart 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Geoff,
Thank you so much for your kind and understanding words. It was a pleasure to step in and help get everything back on track for your suit, especially with your wedding so close! We know how stressful things can get, and we’re really glad Harper and I could support you through it all.
We’re thrilled to hear that despite the hiccup, you still feel confident in us. We hope your wedding was everything you wished it could be and more.
All of us at Edit Suits Co. wish you both a very happy future together!
Warm regards,
Joeline & team
Karyna & Svitlana have great style and…
Karyna & Svitlana have great style and taste are always impeccably dressed. They give excellent advice and recommendations. Edsuits is extremely lucky to have employees of their calibre working for them
22 maart 2025
Review zonder uitnodiging
Antwoord van Edit Suits
Hi Kam,
Thank you so much for your kind words! We’re thrilled to hear that Karyna and Svitlana’s style and advice made such a positive impression. We absolutely agree they’re fantastic members of our team, and we’ll be sure to pass on your lovely compliments.
Thanks again for sharing your thoughts, and we look forward to welcoming you back soon!
Tanguy was a gent and super helpful…
Tanguy was a gent and super helpful with every step, from the first meeting through to the suit being signed off and taken away. I enjoyed the experience and learnt a fair bit about suits in the process, so I am very grateful as this was my wedding suit that I go through Edit Suits. Very pleased and would always come back for future gear!
21 juli 2024
Review zonder uitnodiging
Great service and suit!
Yemi was great from start to finish! Super helpful throughout - listened to what I wanted and provided all his experience to style the suit. Delighted with the results !
6 juli 2024
Review zonder uitnodiging
A super friendly and helpful experience
I’ve now had 5 suits made at Edit and cannot recommend it enough! Great service all round. The staff are super helpful and patient - there’s no pressure or formality, just a really relaxed and friendly experience.
23 juli 2024
Review zonder uitnodiging
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