Effectivecleaningservices Reviews 

64
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They did a good job, the first time the oven door glass wasn't cleaned properly but they came back out free if charge and sorted it. Good communication am happy to recommend.

Beoordeeld met 4 van de 5 sterren

I had Effective Cleaning Services come in to clean my new home before moving in. The cleaners arrived on time and did a fantastic job. I knew as soon as I walked in the door that the cleaning had be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed a last minute clean after my usual cleaner had to cancel and Effective Cleaning Services had good availability. Paola in particular was excellent. She has a good eye for detail and the house... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The evening before the booking I received a text asking me to collect the cleaner from the bus stop which I didn’t think was appropriate. As the cleaner would need to walk 30 minutes to my house which... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoonmaakdienst
  2. ook in
  3. Commerciële schoonmaakdienst
  4. Schoonmaakbedrijf
  5. Schoonmakers
  6. Tapijtreinigingsbedrijf

Geschreven door het bedrijf

Effective Cleaning Services is a domestic and commercial cleaning company based in Cork and Dublin. We provide general and deep cleaning services to homes and businesses in Cork and Dublin City. Our cleaning services are tailored to client's needs and requirements. As a company, Effective Cleaning Services values reliability, integrity, and professionalism. They prioritize punctuality and efficiency in every job they undertake, ensuring that clients receive consistent and reliable cleaning services that exceed their expectations.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(64)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Got a home clean from effective…

Got a home clean from effective cleaning services and couldn’t recommend them more, such lovely staff who took instructions well, had a lovely clean home afterwards will be using this service again , thanks girls

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

40 minutes late

40 minutes late, but I was understanding.the girl was very friendly and nice to talk to but the mirrors and glass came out dirtier than before they got cleaned . Again the girl was lovely and friendly won’t be using this company again.

20 juni 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

I am sorry to hear that the cleaner was late. We will find out from the cleaner what happened and we will contact you by email with an update

Beoordeeld met 1 van de 5 sterren

Was let down at the exact time she was…

Was let down at the exact time she was due to call.and 6 days later still waiting on a refund.

6 juni 2025
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

Hi, your booking came late over the weekend. We only asked if the cleaner can come the next day. You did not accept and decided to cancel. Refund take 7 working days to be processed. Check your account in the week starting 16th of June 2025. If you have any questions feel free to call or email us. Apologies for any inconvenience

Beoordeeld met 5 van de 5 sterren

Great job

We had a fantastic lady clean our house, she was thorough and professional. We are delighted and will definitely book again

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

New home clean

I had Effective Cleaning Services come in to clean my new home before moving in. The cleaners arrived on time and did a fantastic job. I knew as soon as I walked in the door that the cleaning had been carried out to a high standard. Attention to detail and care taken during the cleaning was evident.

Communication from the office was somewhat casual which made me slightly nervous about what to expect but they did a fantastic job - would 100% book again!

30 april 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

Thanks for your nice review. We will make sure we improve our communication.

Beoordeeld met 1 van de 5 sterren

Disappointing

The evening before the booking I received a text asking me to collect the cleaner from the bus stop which I didn’t think was appropriate. As the cleaner would need to walk 30 minutes to my house which is in the town, the booking was cancelled which was disappointing. Don’t state you will service a town and then won’t. Also suggest verifying locations sooner than 24 hours before the booking to flag an issue sooner. I’d have been happy to pay for a taxi as an example

21 april 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

The booking was not cancelled by us, the client asked us to cancel the booking. After talking to the cleaner we asked the client if she can pick the cleaner. She said she cant, and we were going to make other options. She requested the booking to be cancelled because it didn't feel right to her. But most of our cleaners do not drive, they use public transport. Sometimes clients prefer to pick them up. We also wrote on our booking page that if a client is not sure about their location, they need to contact us first before booking.

Beoordeeld met 5 van de 5 sterren

Great regular cleaning

We get a fortnightly house clean. They are very responsive to specific requests. Wendy in particular is excellent- floors and bathrooms were gleaming and the beds were made immaculately.

10 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Deep cleaning

company came out to me awhile back to do a deep clean. They did not do a deep clean and left alot alot of bits on their to do list. The floors were left dirty, light switches dirty, mirrors streaks, cobwebs left everywhere etc. I contacted them my concerns within 12 hours of them coming (I was not home when they left) we came to an agreement that I would receive a partial refund. I have never received this refund. Contacted the supervisor Kim a couple of times since with no reply. It's been over a month. Very unprofessional & would not recommend this company.

I also had a review up for 3 stars before I spoke with kim who asked me to remove the review untill the matter was solved but it's left unsolved.

Edit: after speaking to the manager,manager was unaware of the situation as supervisor gave me false information. Manager rectified the situation and issued the refund the supervisor had promised that was against their terms and conditions

27 februari 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

This job was done months ago. It's the first time we have heard that a partial refund has been agreed upon. Usually, when a client contacts us with a complaint, we send cleaners to fix it. The client refused that to be done. But that is in our terms and conditions when people make a booking to prevent people who want refunds because cleaning has been done. The client must be at home after the cleaning to check the job together with the cleaning team. That was not done again because the client chose not to be there. We did not receive photos or videos as evidence of the complaints as per our terms and conditions. Contact us through the normal channels and visit our terms and conditions section

Beoordeeld met 1 van de 5 sterren

Part time cleaners false promises

Hi i would have given a lower rating if possible, because I opted for this because of some good reviews and now iam not even sure if those reviews are genuine. I paid 350 for a deep cleaning for the new house and after two sets of cleaning by part time cleaners with so called equipments like a couple of brushes and one hoover, still we are sick with the dust inside. I specifically asked about cleaning the ceiling because of the dust and even though it was agreed before paying once the cleaners were here, they bad no clues about cleaning the ceiling at all. Don't fall prey for the false promises.

13 maart 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

I am sorry that you are not happy with the service we provided. But we told you from the start that cleaning a ceiling was an added service that you have to pay for. The 350 you paid was for a standard deep cleaning price. I specifically told you that we will only wipe the ceiling and if you want concentration on ceiling we will give you quote. You agreed that it should be wiped. When we finished you requested that we repeat and we came again the next day to repeat. We have been cleaning in Cork for 9 years in schools , houses and office that why there are a lot of five star reviews on our profile. But we do clean what the clients pay for. Sometimes clients dont like to pay for something and they they want it to be included thats not the way we work. Check our deep cleaning checklist on our website

Beoordeeld met 5 van de 5 sterren

I needed a last minute clean

I needed a last minute clean after my usual cleaner had to cancel and Effective Cleaning Services had good availability. Paola in particular was excellent. She has a good eye for detail and the house felt really clean after she was here. I have requested to book her again for regular cleaning after my good experience with her. The manager is extremely responsive and fixes any issues that may arise promptly.

8 februari 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

Thanks for your support. We hope to continue providing with a great service

Beoordeeld met 4 van de 5 sterren

Cleaning Service

Came on time. Did a good job cleaning. Easy to deal with

30 januari 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

Thanks, John, looking forward to work with you again

Beoordeeld met 5 van de 5 sterren

Thanaira and Pauline did an excellent…

Thanaira and Pauline did an excellent job. Good work ethic

29 januari 2025
Review zonder uitnodiging
Logo Effectivecleaningservices

Antwoord van Effectivecleaningservices

Thanks, John, for your confidence in us. I have passed your nice reviews to these two hardworking staff members.

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