Support from Monika was very responsive and helpful. She replied quickly, kept me updated about my shipment, and handled the situation professionally. Even though there was a delay, the communication... Toon meer
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Birthday Present We were ordering sticks for the birthday of our twin boys and received the parcel right on time down here in rural Western Australia.
Received my >340 euro goods, and was surprised to receive an invoice 3 months later from customs that was 150 euros. Needless to say: i thought i had a good deal, but I will NOT order again.
Bedrijf heeft geantwoord
Polite and professional service. I returned a pair of goalie pants that had torn after a few uses. It took some time but I got them exchanged for new, better pants from another brand, only paying the... Toon meer
4,2
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Support from Monika was very responsive…
Support from Monika was very responsive and helpful. She replied quickly, kept me updated about my shipment, and handled the situation professionally. Even though there was a delay, the communication was clear and reassuring. Thank you for the great customer service!
24 april 2026
Review zonder uitnodiging
Received the goods
Received my >340 euro goods, and was surprised to receive an invoice 3 months later from customs that was 150 euros. Needless to say: i thought i had a good deal, but I will NOT order again.
22 maart 2026
Review zonder uitnodiging
Antwoord van eFloorball
Dear Patrick,
We are very sorry about your negative experience with the delivery of your order to Switzerland. Our primary goal is a fair approach and customer satisfaction, which we have repeatedly tried to emphasize in our communication with you.
We would like to explain that during the time of your shipment, a merger between the shipping companies Schenker and DSV was taking place. Unfortunately, this integration caused several technical errors in customs clearance, which may have led to the unreasonably high customs fees you mentioned.
We are ready to actively claim this with the carrier and subsequently compensate you for the extra costs incurred. However, to do this, we strictly need a copy of the receipt (invoice) for the paid fees, issued to you by the customs office or the carrier. Without this document, we cannot initiate the claim with the shipping company.
We last asked you for these documents on April 1st, but unfortunately, we have not received any reply since then. Our offer to help and resolve the situation still stands. If you send the documents to info@efloorball.net, we will immediately step in to resolve it.
Best regards,
eFloorball team
Birthday Present
Birthday Present
We were ordering sticks for the birthday of our twin boys and received the parcel right on time down here in rural Western Australia.
5 maart 2026
Review zonder uitnodiging
Great
Ordered 2 full suits. Items were delivered fast. Very happy with the quality of the items.
31 december 2024
Review zonder uitnodiging
The whole experience was great
The whole experience was great, fair prices, great webpage and fast handling with merch. I highly recommend.
3 december 2024
Review zonder uitnodiging
Order
The product arrived on time and in perfect condition, the description is completely authentic! I ordered a Salming X3M Pro grip! I am completely satisfied with it!
8 januari 2025
Review zonder uitnodiging
Ordering online was fast and easy
Ordering online was fast and easy. Delivery time was outstanding! Arrived in USA in plenty of time for Christmas.
19 december 2024
Review zonder uitnodiging
Good experience with returns
Polite and professional service. I returned a pair of goalie pants that had torn after a few uses. It took some time but I got them exchanged for new, better pants from another brand, only paying the difference in price.
2 januari 2025
Review zonder uitnodiging
Best shop for floorball equipment
8 januari 2025
Review zonder uitnodiging
Excellent rapport qualité prix
Excellent rapport qualité prix. Service impeccable. Livraison en Belgique en moins d’une semaine. On apprécie le petit cadeau avec la commande.
9 december 2024
Review zonder uitnodiging
Great choice of floorball products
Great choice of floorball products, good quality, very reactive team
19 december 2024
Review zonder uitnodiging
Excellent.
Very good service, quick delivery with tracking and my order was well packed. A very good product at a reasonable price. I would certainly recommend.
13 december 2024
Review zonder uitnodiging
Responsive customer service and great…
Responsive customer service and great pricing. I have been their customer for years and would recommend this store to everyone interested in buying floorball equipment.
3 december 2024
Review zonder uitnodiging
Serious about floorball
After more than 12 years ordering to efloorball.net, we have always had positive business with the company.
Any time we were able to find some solution whenever à product was sold out.
20 december 2024
Review zonder uitnodiging
Efloorball is Amazing!
Great company, with excellent products and customer service!
15 augustus 2024
Review zonder uitnodiging
Good range of products
Good range of products, quick delivery, made it clear what taxes may be incurred shipping to UK. Will use again
1 juni 2024
Review zonder uitnodiging
Hurtig levering (6 dage for denne…
Hurtig levering (6 dage for denne ordre).
Pakken var med det korrekte indhold.
Vil bestemt købe derfra igen👍🏼
13 mei 2024
Review zonder uitnodiging
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