We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Toon meer
Bedrijf heeft geantwoord
Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Toon meer
Bedrijf heeft geantwoord
I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Evergreen Credit Union
Geschreven door het bedrijf
Evergreen CU is one of the largest credit unions in Maine, with over $641 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Serving Mainers Since 1951
Geschreven door het bedrijf
- Committed to Serving All of Southern Maine
- With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.
Contactgegevens
225 Riverside St. , 04103, Portland, Verenigde Staten
- 207 221 5000
- egcu.org
Evergreen Credit Union
4,8
Uitstekend
393 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
In an out quickly and got everything…
In an out quickly and got everything accomplished that I wanted.
4 januari 2024
Antwoord van Evergreen Credit Union
Thank you for your review, Rachel! We're glad we could help you as efficiently as possible.
Best,
Emma
Evergreen CU
Agent knew exactly what I needed and…
Agent knew exactly what I needed and walked me through it. Helped me more than anyone so far!
10 januari 2024
Antwoord van Evergreen Credit Union
Thank you, Charity! We're glad our team could help you. We're here for you!
Best,
Emma
Evergreen CU
I have been with Evergreen for over 30…
I have been with Evergreen for over 30 yrs. They have always listen to my concerns and was always there when I needed them. A big thanks to you.
8 januari 2024
Antwoord van Evergreen Credit Union
Thank you for being a long-time member, and for sharing your experience with us.
Best,
Emma
Evergreen CU
They went above and beyond to help me…
They went above and beyond to help me get a vehicle loan. They went out of there way to work with my wife and myself when matching times to communicate were difficult. Everyone I was in contact with whether through phone calls,email, or text were very friendly and very responsive.
2 januari 2024
Antwoord van Evergreen Credit Union
Thank you for sharing your vehicle loan experience with us! We're always happy to help.
Best,
Emma
Evergreen CU
Judy is the best!
Judy was quick to look into my issue and resolved it so timely! She was VERY sweet and informative!
29 december 2023
Antwoord van Evergreen Credit Union
Thank you for sharing your recent experience with us! If you have any other questions, our team is happy to help at your local branch or by calling (207) 221-5000.
Best,
Emma
Evergreen CU
Efficiency
The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional manner. Always a warm and welcoming experience at the South Portland branch. We are excited about the new branch in Scarborough opening.
21 december 2023
Antwoord van Evergreen Credit Union
Thank you, Lisa! We're happy you had a great experience at our South Portland branch. We're very excited to open our Scarborough branch!
Best,
Emma
Evergreen CU
Antwoord van Evergreen Credit Union
Thank you very much, Laurence! We're glad we could be of service.
Best,
Emma
Evergreen CU
wonderful customer service
The woman on the telephone is extremely helpful, and great customer service today. Thank you for all your help!
27 december 2023
Antwoord van Evergreen Credit Union
Thank you for your kind words, Michael! We're happy to help.
Best,
Emma
Evergreen CU
Easy,fast,helpful took longer with tha…
Easy,fast,helpful took longer with tha automated line than it did with CS
27 december 2023
Antwoord van Evergreen Credit Union
Thank you for sharing your experience with us! If you ever have any additional questions or comments, our Member Experience Center team is happy to serve you and can be reached at (207) 221-5000.
Best,
Emma
Evergreen CU
Best customer service and experience at…
Best customer service and experience at any of the EGCUs...I'm so happy to be part of the CU experience with Evergreen...
4 december 2023
Review zonder uitnodiging
Antwoord van Evergreen Credit Union
Thank you, Denise! We're glad you're part of the Evergreen Experience!
Best,
Emma
Evergreen CU
Judy Brochu did a great job.
14 december 2023
Antwoord van Evergreen Credit Union
We're happy that Judy was able to help you, Jeremy! Thank you for leaving a review with us.
Best,
Emma
Evergreen CU
Rebecca Lanefski politely answered the…
Rebecca Lanefski politely answered the call, listened to what I needed. She asked specific questions and responded to what I needed. She did all this in a professional manner. I asked if she could get the information to me in a timely manner and she did just that. If I were in a position to hire more employees she would be on the top of my list.
8 december 2023
Antwoord van Evergreen Credit Union
Thank you for your review, Gracie! We're happy that Rebecca was able to help you.
Best,
Emma
Evergreen CU
Justin Collett
I wanted to share how wonderful of an experience I had in securing a Home Equity loan with Justin Collett.
From the first interaction till the last communication he has been responsive, informative and just a pleasure to work with. I sincerely appreciate his professionalism and knowledge in making this one of the easiest financial transactions I have ever experienced.
My kudos to Justin and his team. They’re top notch and will highly be recommending them to friends and family.
7 december 2023
Antwoord van Evergreen Credit Union
Hi Jeremy,
Thank you for your kind words, Jeremy! Justin and his team work hard every day so members can have positive experiences like this. Please reach out if you have any questions or comments!
We found Judy Brochu to be sincerely…
We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that.
She was knowledgeable and patient and took our information and passed it on by email to the correct department. A few days later the outcome that we requested showed up on our Consolidation Loan.
Thank you, Judy.
John and Rose Duran
21 november 2023
Antwoord van Evergreen Credit Union
Hi John and Rose,
Thank you for sharing your experience with us! We're glad Judy helped you with your loan needs.
Best,
Emma
Evergreen CU
Great Customer service!
4 december 2023
Antwoord van Evergreen Credit Union
Thank you very much! We're glad we're able to give you the best service we can.
Best,
Emma
Evergreen CU
Judy Brochu was extremely helpful
Judy Brochu was extremely helpful and worked with me to provide the information that I needed even when we needed to format the information in a couple of different ways.
30 november 2023
Antwoord van Evergreen Credit Union
Thank you for sharing your experience with us! We're glad Judy was able to help you.
Excellent Customer Service
17 november 2023
Antwoord van Evergreen Credit Union
Thank you very much! We're happy to serve you.
Best,
Emma
Evergreen CU
Amanda and Judy did an amazing job…
Amanda and Judy did an amazing job helping us get the information we needed regarding our bill pay issue with our CC company!
Thanks so much!
Bob Stanhope
21 november 2023
Antwoord van Evergreen Credit Union
We're glad Amanda and Judy were able to help you! Thank you for leaving a review, Bob.
Best,
Emma
Evergreen CU
I have always received excellent…
I have always received excellent customer service and pleasant people helping me. I’ve been banking with Evergreen Credit Union since I started working as a teenager and have always been happy with their service.
21 november 2023
Antwoord van Evergreen Credit Union
Thank you for leaving a review, Jeanne! We're with you every step of the way.
Best,
Emma
Evergreen CU
Antwoord van Evergreen Credit Union
Daria, thank you for sharing your experience with us! We're glad Rebecca was able to help you.
Best,
Emma
Evergreen CU
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.