Evergreen Credit Union Reviews 393

I was trying to make my 1st credit card payment. Social Secuerity had changed the date I received my money without telling me. So...I was late paying my
cc bill. Got socked with a $25 late charge. I called and spoke with Rebcca in CS in sort of a lather. She was extremely helpful. She took control of the situation. Helped me pay my bill, removed the late fee. Told me how to pay my bill in the interim, and when Social Security decides to figure itself out she will walk me through setting up EFT to pay my credit card and transfer money to my share account.

She followed up with a detailed email outlining our conversation and what should happen now and in the future. Definitely a great experience. Thank

Customer service rep was very patient and kind and helping me resolve my password issue

Excellent customer service!
Very knowledgeable staff.
Highly recommended!

Julie Hamm in Mortgage Servicing is on it! Twice I have been in need of her assistance and she has gone above and beyond to promptly respond and take care of my financial needs. I really appreciate her prompt and efficient response when I am in need of assistance. Thank you.

Our lender Happy was amazing. She always got back to me, was so happy and kind

This is my third business loan experience with Evergreen Credit Union, and it was flawless. Meghan Dudley did a fantastic job throughout the loan process. She was always quick to communicate. Meghan managed this complicated transaction with ease. I highly recommend and encourage others to contact Meghan and Evergreen Credit Union for their business banking and loan needs. Thank you for the great service!

Quick and easy! You guys were awesome! Thank you!

Casey was fantastic to work with throughout the loan process. She was quickly able to solve any issue I encountered, even on a weekend!

Rebecca was amazing, got right on the issue and helped me get documentation that I needed. Second day when I called back, she recognized my voice and was about to check status and call me back.

The ease of getting the loan. Abby was super nice and helpful.

Very welcoming, clean branch, easy to process paperwork, solid communication

The people were very nice and the paperwork
was there Great service

I have used Evergreen for several loans and always had great customer service!

Judy made my day! I had an issue with my account, she was friendly and responded promptly. She found a solution right away and went above and beyond to help!

Convenient location across from Riverside Auto and open on Saturday morning made it an easy decision to discuss an auto loan with you. And then the team made it so simple and informative for a first time car buyer.

Everyone has been super helpful and welcoming.

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who I initially contacted, and he gave me some good tips on getting the loan process started.

Evergreen has had a great team since its humble beginnings in South Portland and looking forward to the new branch opening in Scarborough.

Chelsey was fantastic start to finish. She explained everything thoroughly and did so in a warm and caring manner. She’s the best!

What made my experience great was working with Chelsey Cargen. I was in a bad spot where I needed a new vehicle asap and my income was tricky to nail down for loan approval. Out of the three different loan officers I worked with, Chelsey was by far the most attentive and personal to work with. She helped me get back on the road. I would not work with anyone except her for financing.