Evergreen Credit Union Reviews 393

Chelsey was truly amazing. She made the purchase of my first vehicle absolutely flawless. As this was the first time I've purchased a vehicle it was also the first time I've been in need of an auto loan. Evergreen's lending dept. was so quick responding to my inquiry on a SUNDAY (I work in banking so that makes me even more impressed) and then Chelsey was with me every step of the way and when she was out of the office, Heidi covered for her stupendously. Everything was so amazing I even ended up giving my car dealer Chelsey's business card as he was impressed with how quickly things had come together and with the rates Evergreen was offering.

Not only was my recent auto loan a smooth and speedy experience, I was in constant contact with a banking professional via email, who sent me my loan documents electronically. I was able to docusign them from my phone and I picked up the check for my vehicle purchase the very next day.

Very knowledgeable customer service people.

I tried to add an outside banking source and the website stated that a transfer was made for a specific amount and to confirm the amount; however, the transfer was not made.

From the start to the finish, no hassle, easy, fast. One of the best experiences with a banking institution I have ever had. I would highly recommend Evergreen CU.
ie, I got a RV loan, the process was done in 2 days with check in hand. WOW like I said no hassle, easy, fast.
Thank you Evergreen CU

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Best banking experience ever. From friendly courteous staff to online and mobile app to loans to communication your services are stellar!

We applied for a personal loan in May 2023. We were told that we had the loan on a Monday and then on Tuesday we were told by Karen Durling that we didn’t get the loan. We have been members for a long time and now we don’t even recommend Evergreen to anyone.

Joelle was fantastic. She made everything so easy.
When I visited the branch to pick up the check to bring to the dealership everyone was very pleasant and helpful.

Happy was very helpful and stayed in contact with me for every step of the process of my RV purchase. Her response time was fast to any of my first-timer questions! She made the funding process race rapid! Because of work, I had to do everything via email and online. It was not daunting at all! Happy made it simple. Ever so thankful!

The loan process was smooth and simple. Happy Alexander was excellent during the whole process. She kept me informed and updated during the entire loan process. While assisting me, she had a pleasant and friendly attitude.

I had not applied for an auto loan in over 25 years and was nervous about qualifying. Abbie Taylor made the process easy and simple. I got a great rate and I also have a credit card with an awesome rate! Me! Thanks SO much for everything!

I worked with Isaiah on a ATV loan. The entire process was very effortless, simple and fast. It took about 3 days from my first reaching out to the day I picked up my new purchase. Would definitely recommend working with them!

I worked with Kacie and was referred over by Riverside Auto. What a seamless process!! I could not be happier with the service and the smooth transaction. Highly recommend!!!

Fast and efficient loan process, thank you Isaiah Wright!

I was very impressed with the car loan process with Evergreen. From start to finish the process was very professional and they worked to make it fit my schedule!

It was my pleasure to have worked with Gloria. She’s a true asset!!