EGR Auto Reviews 

EGR don't have distribution centres throughout Australia and all parts are shipped from their Brisbane warehouse.
So when I broke the rear glass window in the canopy while touring SA the best they could offer me was to have a new window shipped from Brisbane which would take 1.5 weeks. The local workshop told me they could have it all repaired within 24 hours if it had been an ARB canopy.
Returning home, I contacted EGR again to have the canopy repaired. EGR don't do fitting but only sell parts. The service over the phone was woeful. Don't expect this team to look after you if something breaks.
Takeaway: Should have gone with an ARB canopy instead.

Easy to use to use website
Able to order replacement keys easily. Quick dispatch of order. Price somewhat inflated.

Gave me wrong advice on the central locking system on my 2025 Isuzu Dmax.
Now i will have a cost of $500 to get it pitted.
Not happy, pure advice from a person that seem to not no about your products.

Quick and easy to order.

Easy ordering, prompt delivery and it was just like the photos and description. Well done.

Worst company in Australia for canopies and customer service. Canopy fractured down one side. Was a fre months out of warranty, they could care one bit. Went though consumer protection and thought mediation may help. They are useless and I would avoid at any cost

Chantal was an absolute gem helping us out with a part that was needed mid build. Can’t fault the level of customer service it’s was 10/10. So accomodating and they got it to us quick too. Thanx so much team!

Even tho I purchased the hardlid second hand they were very helpful and had all the spare parts I required and didn’t turn me away like an another previous company did.

I had an Ironman shutter fitted and they refused to sell or assist me with spare parts. So I removed it and got the hardlid.

Was a pleasant experience for my first time there.

I have not received my items that I have been waiting for more than a month when they said they had them instock

Very pleased with the kind customer service when enquiries were made on the phone and the speedy delivery of items. Less than 48 hours after order. QLD to Vic, thank you.

Fast service and good product.

quick response to email enquiry, fast and easy transaction, super fast postage

Prompt delivery , correct part

Great product, staff are very helpful.

Very impressive product knowledge and friendly customer service. A rare experience in this time of anonymous online purchasing. Excellent.

I ordered the wrong part and your instructions for returning said that you would deduct 20 percent for returning item. I paid for return post and you charged approximately 35 percent for the returned item. Also when I rang to order the correct part I was told to go to web sight. I put in my car type and year model but it gave me a different manufacturer and year for the part number. So I rang again. This time the lady told me the correct part number and took my payment.
I think your ordering system has problems.
Very disappointing
Greg Hannon
Mazda BT50 2015

Never responded to me in regard to delivery; delivered anyway. Had to lose hours at work to pick it up. Delivered it to the wrong post office.