Ekoflow quite simply turn up when they say they will, do what they say they will, charge what they say they will - and remind you when your service is due. Effortless service to use - highly recommend... Toon meer
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Turned up when they said they would. Got on with the job efficiently and expediently. No huffing and puffing about access just did what they needed to do. Only thing they asked for was the hose pipe... Toon meer
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... Toon meer
Bedrijf heeft geantwoord
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contactgegevens
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, Verenigd Koninkrijk
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4,8
Uitstekend
662 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We rang up with a really last minute…
We rang up with a really last minute request and Lucy and Ryan at Ekoflow were both enormously helpful - got out to do our inspection the very next day due to having a cancellation, were really communicative about when it would be/when they were on their way/calling with main info as soon as the survey had been done and they also got our report to us by 9am the next morning. Really helpful thank you!
16 januari 2026
Antwoord van Ekoflow Ltd
Hi Emilia, thank you so much for your review; we will ensure your comments are passed on to those who were involved in booking in your inspection. We are so pleased to hear that we were able to help and meet your needs!
Great staff to attend your site
Great staff to attend your site, makes all the difference when people are friendly! They do a great job with minimum fuss.
13 januari 2026
Antwoord van Ekoflow Ltd
Hi Stephen, thank you for your review! Really appreciated it!
Great service
Great service, prompt and efficient, Graham was able to diagnose the problem, replace the faulty unit, also gave some very useful insight into the workings of the tank, would thoroughly recommend and will use for all ongoing servicing emptying etc
13 januari 2026
Antwoord van Ekoflow Ltd
Hi Andy, thank you for your time in leaving this review and your kind words; we will ensure these are passed on to the attending engineer. Thank you for your recommendation!
Antwoord van Ekoflow Ltd
Hi Eryl, thank you for leaving us this review! We really appreciate it.
Cesspit Repairs
VERY COMPETENT ENGINEERS WHO DID AN EXCELLENT JOB EVERYTHING WAS CLEANED AND REPLACED IMMACURATELY.
12 januari 2026
Antwoord van Ekoflow Ltd
Hi John, thank you so much for your review, it is highly appreciated!
Very high estimates based on poor assessment
Charged for a site visit which lasted no time at all. Representative didn’t seem to know much, was very vague on everything and kept suggesting they would need consultants and further surveys. Estimate not quote, estimate was ridiculously high compared to all other quotes received. Very disappointing.
9 januari 2026
Antwoord van Ekoflow Ltd
Hi Alexandra, thank you for your review. We’re sorry to hear that you were disappointed with your experience, this is not the level of service we aim to provide. We will be contacting you directly via email to better understand your concerns and discuss the matter further. Thank you for bringing this to our attention.
Edit: Further to this reply, we have attempted to contact you directly to discuss the matter further, yet have been unsuccessful. Having looked in to this, and as explained, you are almost two hours away from us and we would therefore be working out of area, our engineers would need to work away and this would reflect in the cost. The purpose of the visit was a site inspection to quote for what would be required for a new sewage treatment plant, this is a visual inspection and conversation with the homeowner and a further consultants visit is not unusual in this line of work. Should you wish to discuss this further, please do not hesitate to contact us.
Antwoord van Ekoflow Ltd
Hi Stuart, thank you for much for your time in leaving this review, it is highly appreciated!
Antwoord van Ekoflow Ltd
Hi Peter, thank you for your review, we are happy we could assist in fixing the treatment plant for you!
Excellent customer service and…
Excellent customer service and extremely prompt call out.
8 januari 2026
Antwoord van Ekoflow Ltd
Hi Chris, thank you for your review! We are glad we could assist so promptly for you!
Clearance seemed to go well but waiting…
Clearance seemed to go well but waiting in the snow for two hours when driver got himself lost was not great.
8 januari 2026
Antwoord van Ekoflow Ltd
Hi Melville, thank you for your time in leaving this review. We apologises the driver took a while to find the property, any problems in the future, please do not hesitate to contact our office to find out what the hold up is!
Antwoord van Ekoflow Ltd
Thank you for your time in leaving this review Ian, it is highly appreciated.
Great service & great payment scheme to…
Great service & great payment scheme to spread payments
1 januari 2026
Antwoord van Ekoflow Ltd
Hi Tony, thank you for the review. We appreciate it!
Brilliant service and very responsive…
Brilliant service and very responsive to urgent need
1 januari 2026
Antwoord van Ekoflow Ltd
Hi Charles, thank you for leaving this review, we really appreciate it!
Excellent fast service,on day that that…
Excellent fast service,on day that that could of been disastrous for us, prompt engineer that knew what he was doing. Very much appreciated. Thank yoi
29 december 2025
Antwoord van Ekoflow Ltd
Hi Elaine, thank you so much for your time in leaving this review. We are happy we could assist at short notice!
Came recommended didn’t disappoint.
Ekoflow came recommended to me by a colleague who said “they are the only septic tank guys I trust”.
I’m pleased to say, after having several tank empties and a whole new sewage treatment system from them, that they have not disappointed at all.
Arranging emptying was very easy with a very quick turn around and competitively priced.
Likewise, the quote for the new system was very competitive versus others I had received and every single person in have had the pleasure of interacting with at ekoflow, from the office to the field, have been great. The install team were really great guys who told me what they were doing at all stages and went above and beyond on a number of instances.
I’m almost sad that, now I have a new system, I won’t have to deal with them as much anymore!
12 december 2025
Antwoord van Ekoflow Ltd
Hi Oliver,
Thank you so much for taking the time to leave such a detailed and positive review. We are extremely pleased to hear we have lived up to the recommendation!
Its rewarding to know that you have been happy with the emptying of the previous system, the installation of your new sewage treatment plant from start to finish, and our competitive pricing.
We are also delighted to hear that the installation team and office staff have been informative throughout the whole process - we will be sure to pass this positive feedback onto them.
We appreciate your custom and we look forward working with you for the future maintenance of your system!
Prompt response
Prompt response. Clearly specialists in this area. Good advice. Problem solved quickly and efficiently. Friendly, helpful staff.
11 december 2025
Antwoord van Ekoflow Ltd
Hi Brenda,
Thank you so much!
We are delighted to hear that your experience was positive and efficient, and that the problem was solved!
Had an Aeration Throttle Valve fitted…
Had an Aeration Throttle Valve fitted as suggested. We will see in time whether it will block up as one had been once before.
11 december 2025
Antwoord van Ekoflow Ltd
Thank you so much for taking the time to leave this positive review, we really appreciate it!
A reliable and well-organised company
Ekoflow recently installed a treatment plant for me, and I couldn’t be happier with the experience. They were extremely professional, easy to deal with, and communicated clearly throughout the whole process. The team worked efficiently, kept everything tidy, and the finished installation was neat and high quality.
I’m very impressed with both their workmanship and their customer service. Highly recommend Ekoflow to anyone looking for a reliable and well-organised company.
4 december 2025
Antwoord van Ekoflow Ltd
Hi Julia,
Thank you very much for taking the time to leave such a positive review.
We are delighted to hear that you are happy with the installation of your new sewage treatment plant and the service provided by our team from start to finish.
I will ensure your kind words are passed onto the team.
We look forward to working with you for the future maintenance of your system!
Antwoord van Ekoflow Ltd
Thanks for this positive review, John!
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