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electimuss.com Reviews 159

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unbelievable, how many you haven't managed to discover, at my age I've had all kinds of perfumes. I can tell you that this company will make you very happy, it has many strong shades, I'm sure you hav... Toon meer

Beoordeeld met 5 van de 5 sterren

This time around there was an issue with getting through customs. I reached out to Electimuss customer service to ask questions. They responded timely. Unfortunately, once I received the items one h... Toon meer

Beoordeeld met 2 van de 5 sterren

Shipping was extremely quick however when trying to make a return contacted the email address provided on 4 separate occasions and recieved no response. Forcing me to miss the return window and keep a... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my samples well packaged. I use one sample per day. Yesterday my choice was Capua. This was my fourth sample used thus far and Capua is stunning for me. The weather was very breezy here and I... Toon meer

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

Electimuss London is a founder-owned, luxury niche fragrance house. Our mission is to create daring, opulent and passionate scents, for lovers of fragrances who seek and appreciate the best in quality, creativity and individuality. We are independent and not afraid to do things differently. Founded in 2015, Electimuss has built a strong international presence in more than 50 countries with new territories being opened every year. Electimuss means “to choose the best,” and our fragrances live up to our name, using only the highest quality ingredients to create luxurious experiences through scent. We entice and encourage people to explore and delight in the sensory pleasures of our perfumes as a powerful form of identity and self expression. Electimuss only works with perfumers of the highest skill and ingredients of the rarest and most exceptional quality. We have created an exciting and diverse portfolio of 25 intense and indulgent fragrances across six collections. We also stock travel atomisers, discovery sets and luxury boxes which beautifully present three 100ml bottles of fragrance, and hair mists in our best-selling scents.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 2 van de 5 sterren

Poor customer service

Shipping was extremely quick however when trying to make a return contacted the email address provided on 4 separate occasions and recieved no response. Forcing me to miss the return window and keep a fragrance i am not happy with (fragrance is unopened, ordered a discovery set as part of my order and tested it that way before opening)

7 april 2026
Beoordeeld met 5 van de 5 sterren

Unbelievable

Unbelievable, how many you haven't managed to discover, at my age I've had all kinds of perfumes. I can tell you that this company will make you very happy, it has many strong shades, I'm sure you haven't had the chance to discover. Try the sample pack and make an impression yourself, I was charmed by a few of them.

7 april 2026
Beoordeeld met 5 van de 5 sterren

Wow! Capua is stunning

Received my samples well packaged. I use one sample per day. Yesterday my choice was Capua. This was my fourth sample used thus far and Capua is stunning for me. The weather was very breezy here and I was driving with my windows partially open. The silage from Capua swirled with the wind and I was able to capture hints of this scent and it was pleasurable as I wish to have a silage fragrance, one that lasts and is not completely over-powering. For me, this is awesome! I am only four vials into my sample box and so far Capua has won it for me, so much so, I plan to place an order for a bottle. I still have the remainder of the vials to go through and I hope there will be another winner in there for me.

9 april 2026
Beoordeeld met 1 van de 5 sterren

I haven’t gotten my package.

I haven’t gotten my package.

26 maart 2026
Logo electimuss.com

Antwoord van electimuss.com

Hi there,

We’re very sorry to hear that you haven’t received your package.

So we can look into this for you as quickly as possible, could you please email us directly at hello@electimuss.com with your order details?

Our customer service team will investigate this with the courier and assist you further.
We look forward to resolving this for you.

Beoordeeld met 1 van de 5 sterren

I'm yet to receive the product I bought…

I'm yet to receive the product I bought and it's more than 5 days since the day of expected delivery.

20 maart 2026
Logo electimuss.com

Antwoord van electimuss.com

Hi there,

We’re very sorry to hear this.

Has this issue now been resolved? If not, please email us at hello@electimuss.com with your order details and we’ll look into this for you as a priority.

Beoordeeld met 5 van de 5 sterren

Custom Hold-up

This time around there was an issue with getting through customs. I reached out to Electimuss customer service to ask questions. They responded timely.
Unfortunately, once I received the items one had spilled or evaporated in the box.

16 maart 2026
Beoordeeld met 5 van de 5 sterren

Wonderfull

The service was perfect.
I love this discovery kit; it will help me discover these perfumes.
I also recommend it as a gift; it's beautifully presented.

18 maart 2026
Beoordeeld met 5 van de 5 sterren

Beautifully packaged

Beautifully packaged, each item was individually wrapped and some complimentary samples as well. The fragrances from this brand are absolutely stunning.

13 maart 2026
Beoordeeld met 5 van de 5 sterren

Amazing!

Product was shipped quickly, packaged beautifully and OMG the fragrances are amazing! Exceeded expectations in every way.

25 februari 2026

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