Delivered as promised, prompt and well packaged. Would order again. Good offers, too, a chance on a new fragrance in the sale-very good. Recommended
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Lees wat reviewers zeggen
Ordered several sale items, at fabulous prices... & each and every one of them smell amazing, this company has provided me with many classically crafted perfumes over the years& never faultered on... Toon meer
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Toon meer
I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content p... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
84 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivered as promised
Delivered as promised, prompt and well packaged.
Would order again.
Good offers, too, a chance on a new fragrance in the sale-very good. Recommended
31 maart 2026
Good in all aspects
Good in all aspects. High quality products. Excellent customer service. Safe delivery.
27 maart 2026
Arrived quickly and safely
Arrived quickly and safely, thanks to the great way the candles were packed and shipped.
Love the subtle smell that fills the room.
28 maart 2026
FABULOUSNESS, at the touch of a keypad
Ordered several sale items, at fabulous prices... & each and every one of them smell amazing, this company has provided me with many classically crafted perfumes over the years& never faultered on service or quality, if a gift is needed , I can rely on Pecksniffs to accommodate
25 februari 2026
Ginger and patchouli oil
As a personal choice I brought the ginger and patchouli fragrance oil and it’s a superb aroma in fact people have stopped me and asked what I’ve got on so I told them what it is and where to buy it from.
From ordering through to delivery it was very quick with excellent service all around.
I would recommend family, friends and anyone that asks which I’ve done.
25 maart 2026
Wasted journey 1 hour 40 mins as was shut but website said open
My wife and mother in law travelled 1 hour 40 mins round trip to find you were closed! Your website said you were open.
When they were there another couple turned up and they said this was the third time they had visited and found you shut!
If you were involved in a near death experience I will accept that but what is your excuse? Really not happy.
This IS NOT a duplicate. You have done NOTHING to resolve this at all even though you say below you have!
Brandon factory shop. Website for Brandon shop on google and facebook both said it was open.
16 maart 2026
Review zonder uitnodiging
Antwoord van Pecksniff's
Thank you for your review, Simon.
We believe this may be a duplicate review posted in error, as we have already responded to your original feedback.
We have also reached out to you directly by email to look into this further and to help resolve the situation.
Kind regards,
Pecksniffs Customer Services
No problems
26 februari 2026
Antwoord van Pecksniff's
Thank you for the feedback Peter. Enjoy your products.
I love all my soaps
quick and easy to order and received my order in a timely manner.
24 februari 2026
Antwoord van Pecksniff's
Thank you so much for your kind review!
We’re delighted to hear that you love your soaps and found the ordering process quick and easy. It’s great to know your order reached you in good time as well.
We really appreciate your support and hope you continue to enjoy our products.
Kind regards,
Pecksniffs Customer Services
Excellent Quality Products and Great Containers
Their products are of excellent quality, and the containers are well designed and artistically attractive. The items appear exactly as shown online.
28 februari 2026
Antwoord van Pecksniff's
Thank you for your lovely review!
We’re so pleased to hear that you’re happy with the quality of our products and that the design of our containers stood out to you. It’s great to know everything met your expectations and matched what you saw online.
We really appreciate your feedback and hope we can make your next experience a 5-star one!
Kind regards,
Pecksniffs Customer Services
Arrived very safely to USA and my home
Arrived very safely to USA and my home, was extremely well packed and protected! Love the smell, texture of it, just wish shipping charges were cheaper….makes it harder to want to order more stuff! But products are great!
26 februari 2026
Antwoord van Pecksniff's
Thank you for your kind review!
We’re so pleased to hear that your order arrived safely in the USA and that you were happy with the packaging, as well as the smell and texture of the products.
We completely understand your feedback regarding shipping costs, especially for international deliveries. We are continuously reviewing our shipping options; however, we are unfortunately charged significant rates by our courier partners, which does impact the final cost.
We truly appreciate your support and are delighted that you’re enjoying the products. We hope to welcome you back again soon!
Kind regards,
Pecksniffs Customer Services
Lovely products
Delivery once received was fine. Website had a glitch and didn’t take my delivery address but customer service handle problem well Thank you
25 februari 2026
Antwoord van Pecksniff's
Thank you for your kind review!
We’re so pleased to hear that you’re enjoying the products and that your delivery arrived safely.
We’re sorry to hear about the issue with the website, but we’re glad our customer service team was able to resolve this for you quickly. Your feedback is really appreciated, and we’ll continue working to improve our online experience.
Thank you again for your support!
Kind regards,
Pecksniffs Customer Services
Fastest shipping on earth!
Fastest shipping on earth!! I love pecksniffs. Been using their handsoaps for years and loved the sandalwood and vanilla hand lotion. Great customer service too.
10 februari 2026
Review zonder uitnodiging
I still haven't received my order
I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content percentage. This isn't even funny anymore. I really like your products, but I will never buy anything from your website again.
9 februari 2026
Review zonder uitnodiging
Antwoord van Pecksniff's
Thanks for your review, and sorry to hear about your experience. Unfortunately we don’t have control over couriers and processes, so once we have dispatched the order it is out of our control. We are always working to improve our service level, and are currently reviewing our international shipping. We hope you were able to resolve with FedEx, and that you will consider shopping with Pecksniff’s again.
Ordered some products I had not tried…
Ordered some products I had not tried before. Nothing wrong with them, but they did not WOW me the way the Bathe Soak always does.
25 januari 2026
Great price and arrived quickly very…
Great price and arrived quickly very carefully packaged.
28 januari 2026
Very good products
Very good products, especially the body oil - maybe some different scents would be nice.
Effecient service, packaging and communication.
Happy with everything I have bought.
27 januari 2026
Very fast delivery well packed…
Very fast delivery well packed excellent products great value
27 januari 2026
Fabulous products
Fabulous products, excellent customer service - SO much appreciated. Thank you
26 januari 2026
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