electOtronics.com Reviews 9

Ordered my items August 30, 2016 and heard back from them on September 18 saying my product was out of stock. Major scammers avoid at all costs.

I've contacted them twice no with no response. They sent an initial order confirmation about 2 weeks ago, but the product I tried to purchase is now listed as out of stock. I haven't been charged yet, which I guess is good, but I can't even get them on their chat support, which is constantly unavailable, even during their normal business hours. The second email I sent them just bounced as undeliverable. Maybe they're just out of business and they haven't taken their site down yet.

This place LIED and listed a monitor in stock, I ordered it on 12/7/15. No tracking number... on the 17th I got an email saying they had a small backorder and I would get my tracking number in 24-48 hours. It is now the 29th without another word from this scam act! I emailed them a bunch of times and haven't gotten anything back. My 13 year old got cheated on his big gift this year! NEVER TRUST THEM! They are a SCAM!"

I am a truck driver and just bought a brand new Kensworth. Well my old antenna wires and antennas were ugly so I ordered these really nice dual antenna set from this company and NOTHING. I contacted them via live chat. As everyone else I was told it was out of stock but they just got them in and they will send it 2 day express. Well 5 days later NOTHING. I tried getting online to live chat and yo and behold they are closed Monday thru Weds for some jewish holliday. When they are back I will be getting my money back! Do not buy from this company!! They lie lie and lie. They have my money but no product. Spend the extra don't use this company!! Sincerely, Pastor J. Vaughan

After viewing several complaints about this company I became worried about my order as well. Has been 6 days & have received no tracking info. Item was in stock when order placed, & was listed as in stock yesterday which I took a timed screen shot of. Today after following the advice of others I contacted 'some one' by way of live chat from this companies site. Got the same response as others. A quick apology that the item had suddenly went on back order but is now back in stock & within 24 to 48 more hrs I should finally have a tracking order. I feel I will get what I purchased but would not recommend ordering from this site unless you're really in no hurry for what can be found at other sites for only a few dollars more & at your door a whole lot sooner than next month.

I've never had this terrible of an experience with any online merchants, EVER! I placed an order on April 8th 2014 for items to take overseas on a business trip 3 weeks later. The item showed as "In Stock" online and I figured the items would arrive before my trip per their shipping policy:

"Most orders are processed within 2-3 business days however some orders may have a longer processing time. In the event that an item is backordered, or any other issue arises you will be contacted as soon as possible."

A month go by and I still have not heard anything from customer service. After contacting them on May 6, regarding the status of my order, I was informed the item was "out of stock" but they did get some in that day and will ship out asap. Well, thank you for letting me know "as soon as possible" per your shipping policy. This isn't the end however.

Another month go by and I still do not receive any updates. On June 4th, I contacted customer service again demanding to speak to a supervisor/manager. I was informed via email they were not sure what happened and that a partial refund of the shipping will be issued and the item will be shipped that day. No, this isn't the end either.

Another week goes by without any communication from customer service and finally I get a notice the items have shipped, 2 MONTHS AFTER MY ORDER DATE. I still have not received my partial shipping refund.

Its been over a month and I'm still waiting for my order to be complete.

I placed an order on 1/27/14. I have sent NUMEROUS emails to them. The website says "In Stock" on the item we ordered for our company and were now at 3/5/14. They send me a tracking number which is invalid, still no date of when it "supposedly" shipped!! This place is ridiculous and not trust worthy do NOT buy from them!!!!!!! I only gave them 1 star because ZERO was not available!

Awful shopping experience! I used Froogle to search for the product I wanted and electOtronics had one of the best prices. The product was indicated as "in stock" on the website. I placed my order and got the order confirmation by email immediately. Then nothing... for 10 days, despite paying for upgraded shipping. Then, on the 11th day, I got an email alerting me that the product was out of stock and my order had been canceled. What a joke. So much that Christmas gift. electOtronics FAIL big time! I'd strongly suggest you consider shopping elsewhere.