The Electric Tobacconist UK Reviews 1.328

Always prompt delivery.
Excellent customer service - thank you James

Orders always arrive promptly. Ordered after 5pm and order was dispatched and delivered the next day even with standard delivery. Excellent service.

Emails are replied to efficiently. Delivery is next day. All very speedy.

Issues resolved with speed and efficiency. Shout out to Scott-thank you for your quick response. Always use this company, never any issues and when there is it is quickly rectified. Highly recommended

Just find out that not just me bought a faulty device from this company!! Don't believe the good reviews that you read on their website - nothing is true! No wonder that they don't have a land line to accept phone call!
Basically I bought a refurbished IQOS 3 device and it can not be charged or used at all.
This company is doing this for a living, stay away from them.

Fast delivery, great availability of the liquids I like, and website really easy to use. Great customer service. Couldn't recommend more highly.

Always get my vape pens and pods from here, 5 star and also 5 star delivery

Been a customer for a few years. Always impressed with the speed of delivery and competitive prices. Huge selection of eliquid and availability of peripheral items like coils.

Was a bit wary ordering off this website because not heard of it before and my vape device was very cheap. Checked the reviews on here and gave it a go. Glad I did. Good dispatch and delivery time, great prices and good quality. Will use again. Thank you 😊

Bought a vape from here that is faulty, BE WARNED, they do not refund you they just send you the product back and say it was "tested" and working. Bad practice, illegal. I shall be complaining to ombudsman as this is a scam company. I have lost my money, lesson learned, disgusting company conduct. No actual contact either, just emails.

First order, fast delivery, one of the cheapest online vape sites I have found. Will be ordering again when I need something.
Thank you.

Good prices, easy to navigate website, nice range of products, and above all very quick dispatch and delivery.

Order at 7.26pm on March 15th....recieved on Sunday March 17th by noon

Thanks!

Consistently brilliant service. Free samples too 🔥

I use this company regularly. The processing time from order to dispatch and the delivery times are incredible. Never had a problem with the products delivered. Recommended.

Had a problem with my delivery. Package failed to arrive. ET were quick to respond and resolved issue politely and efficiently. A Tracking number when item dispatched would be helpful.

Had an order from this company, up till now everything has been fine , but this order two of the vape kits would not keep their charge . Very disappointed with their customer service. Almost impossible to contact them and even more difficult to respond .

I ordered edge liquid and all is fake , all bottles was opened, labeling is fake . Not recommended to order from this website. Selling fake products.

I have been using electronic tobacconist for years now. I can highly recommend them. So much choice. Its mind boggling.
I have today used the email customer service, which is really quick. Same day response. The people are just really helpful, kind and friendly and do their utmost to help out sort anything out and also to explain problems/ queries. Never condescending or make you feel stupid.
Thoroughly impressed. Great quality. Great offers. Great tastes. And always a super quick delivery.

Absolutely fantastic company, fantastic service every time and highly recommend

I highly recommend this seller. Super fast communications by several members of staff. I had an issue with my parcel but they went above and beyond to put this right. I am very grateful for that, it is clear to see they are honest and genuinely care about their customers.

Thank you, I will be returning very soon :)