Electronic Express - Website Reviews 215

TrustScore 4 uit 5

4,0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronicawinkel
  2. Huishoudapparatuur winkel
  3. Computers en accessoires winkel
  4. Computerwinkel
  5. Televisiewinkel
  6. Winkel voor wasmachines en wasdrogers

Over Electronic Express - Website

Geschreven door het bedrijf

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contactgegevens

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, Verenigde Staten

  • 1-888-257-7500

4,0

Goed

TrustScore 4 uit 5

215 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Great experience

Good website, quick and accurate online help, quick and easy delivery, and good price.

8 juni 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback

Beoordeeld met 5 van de 5 sterren

Bought a Yeti item that isn’t being…

Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item arrived very quickly & in perfect condition. Very happy with my purchase.

7 juni 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback on our Yeti selection!

Beoordeeld met 1 van de 5 sterren

Horrible on-line experience.

Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd party verification on charge. Late Monday they cancelled order. I called the Jones Valley store (where I had placed order for pick up) spoke to Jeremy - he physically looked for unit - found it and set it aside for me and I picked it up and paid with same credit card the 3rd party "couldn't verify" - Jeremy was GREAT - made a bad experience good. Their online ordering is junk - go in store in person for good service for horrible customer service use their online ordering - those people are just rude.

7 juni 2026
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Antwoord van Electronic Express - Website

Thank you for the detailed feedback on our BOPIS (buy online, pickup in store) service. We apologize for the inconvenience. This isn't the service we want our BOPIS customers to experience. Your review has been forwarded to upper management to look into the issue

Beoordeeld met 3 van de 5 sterren

Product does not work as advertised

Product does not work as advertised. Returning

15 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback. Please contact our customer service team to schedule a return. If you have the time, could you let us know how the product was improperly advertised so we can look into making a correction?

Beoordeeld met 1 van de 5 sterren

Put a po box down and thihorrible companys company…

Put a po box down and this company didn't tell me ups doesn't drop off packages at my post office then post office would have so
Red
They sent out package then sent it back. But still charged me 600 dollars for item they knew they couldn't deliver

28 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the review. Your feedback has been sent to management to consider adding a PO box check to our order fulfill process to avoid this issue from occurring in the future.

Beoordeeld met 1 van de 5 sterren

Meh.

I ordered something I was very excited to receive and after 6 days I reached out inquiring about when it would be shipped and only then was I told that the item was damaged and couldn't be sold. I asked if I could see a photo of it to assess the damage myself and was told it was thrown away. I would have liked the option to see it and purchase it anyway because I wanted it that badly. The item is very hard to find. I am suspicious about whether or not it was thrown away. I would have liked to have known when i placed the order that it wouldn't be completed.

26 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the detailed feedback. We apologize that our process didn't include you to provide you a chance to decide if we should continue with the order anyway. Your review has been forwarded to management for consideration.

Beoordeeld met 5 van de 5 sterren

No issues; good price; fast shipping…

Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.

10 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback on your online order!

Beoordeeld met 1 van de 5 sterren

RECEIVED TV BY UPS

RECEIVED TV BY UPS. OPENED BOX AND NO REMOTE CAME WITH SHIPMENT. CALLED STORE AND THEY WOULD NOT SEND ME A REMOTE.

21 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback. Your review has been forwarded to our customer service team.

Beoordeeld met 5 van de 5 sterren

Very impressed and satisfied with Electronic Express

The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and the person helping me arrange the delivery time was friendly and helpful. I would use Electronic Express again in the future solely based off these two people, but the price of the freezer was also the best price I could find.

20 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback on our delivery team's performance!

Beoordeeld met 5 van de 5 sterren

The Best

I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.

18 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback on our performance!

Beoordeeld met 5 van de 5 sterren

Great Experience

Great Price! Fast and free shipping to FL! Excellent all around...

1 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Another happy Customer

A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence!

12 mei 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback on our performance. Enjoy your new TV!

Beoordeeld met 1 van de 5 sterren

Realice un pedido,nunca me lo…

Realice un pedido,nunca me lo enviaron,luego lo cancelaron y luego nunca me reembolsaron.

23 april 2026
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Antwoord van Electronic Express - Website

Translated to Spanish: Gracias por la reseña. Queremos aclarar que sí le hemos emitido el reembolso, pero el sistema bancario tarda varios días en procesarlo antes de que aparezca reflejado en su cuenta corriente.

Original: Thank you for the review. We would like to clarify that we have indeed issued the refund, but the banking system takes several days to process it before it appears reflected in your checking account.

Beoordeeld met 1 van de 5 sterren

Easy to buy the product

Easy to buy the product, difficult to coordinate with shipping and customer service.

30 april 2026
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Antwoord van Electronic Express - Website

Thank you for the feedback. Your review has been forwarded to our customer service manager to find the source of your frustration.

Beoordeeld met 5 van de 5 sterren

Exactly what I was seeking

Exactly what I was seeking.

Process would have been easier if I could have picked up at a nearby store.

25 maart 2026
Logo Electronic Express - Website

Antwoord van Electronic Express - Website

Thank you for the feedback on your online order! We do offer online pickup if the store has enough inventory. Hopefully the next product you're interested in has that option available.

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