Electronic Express - Website Reviews 226

Ordered universal remote on line because item was out of stock in the store. Received item 2 days later. Was impressed.

I ordered online but the washer was super small what made the experience was good was when we went to the Cleveland location in the gentleman helped us figure out which one was actually right for us

Got a great TV for $30 less than Amazon in just 2 days.

Exceptional customer service. Highly recommend to anyone wanting to do business with this company. Really excited about my purchase

Just go to best buy. I ordered through them and it's been a disaster. Not worth a 5% savings.

Very friendly staff and competitive prices

Fast, easy, good price, had what I needed in stock when I was having a hard time sourcing it.

I received what I ordered in good time and in good shape

I ordered a Bosch washer dryer set here because I saved $200 on the set.
They charge $199 for 6 day delivery, so it said. No haul away or installation offered.
I promptly got rid of my old set anticipating the delivery.
I verified my outlet plug type so I’d get the adapter for the machines.
Once my items was shipped, they provided no additional support. My set sat somewhere mid-delivery for nearly 2 weeks. When I contacted Electronic Express they denied a 6 day delivery, I have screen shots, and offered no help. They said I was not able to cancel or get a refund until they received the set back to them in new condition. How can I do that, if it hasn’t got here? It finally arrived and they were wrapped up well. The dryer however had dirt or soil all over inside the packaging. I’m not about to try to deal with them on this. Also the wrong adapter was included, and they do not have the correct one in stock! So I had to find it and pay expedited shipping as the laundry piles up! Terrible service bad company period. Big mistake ordering here. I’d gladly pay more for good service.

I purchased from Electronics Express in the past and I was very pleased with their website, selection and service. That is why I have made a recent purchase. I still received the same great service, especially how they quickly shipped out my order to me.

The men who delivered our washer & dryer were great! We have a 1909 home with a slightly complicated set up. They were experts and got them installed pretty quickly. Very professional. We bought the set online, which was also very simple.

Fast delivery, easy website and good service! I had a great experience ordering from here, and will be again sometime!

Such a great experience. Found exactly what I wanted right away, set up my lease and boom a week later my item arrived brand new. Will definitely recommend to others and will continue to use the site. 10/10

Sold me a used TV that had been sent all around for conferences. The listing never mentioned it was a used TV. It was even missing the remote. I had to take my time and effort to return it.

Worst part is, they are listed the tv for sale again as new.

They sold broken item and won’t let you return it back

Great selection and service, had several purchases from them and have had no issues. 10/10.

I have purchased appliances from them in the past and the experience was so seamless that I will continue purchasing from them. The sales and delivery crews are top notch!

Thank you for the wonderful products. I am really enjoying every purchase. Great customer service.