I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Toon meer
Bedrijf heeft geantwoord
Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Toon meer
Bedrijf heeft geantwoord
I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Eliquid Base
Geschreven door het bedrijf
About Us
Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.
Our Vapes
From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.
Our Premium Picks:
We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).
Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.
Contactgegevens
Salford, Verenigd Koninkrijk
- 0161-394-1224
- info@eliquidbase.co.uk
- eliquidbase.co.uk
3,1
Gemiddeld
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Very quick delivery
Very quick delivery
Website easy to order
Always comes correct
4 juni 2026
Review zonder uitnodiging
Ordering was simple and easy
Ordering was simple and easy. My liquids were in stock and had an offer on.
Delivery was quick too, will be ordering from here again.
15 mei 2026
Review zonder uitnodiging
One Happy Addict
Easy to choose. Easy to order. Speedy delivery. Never had a problem. Recommend!
2 juni 2026
Review zonder uitnodiging
Great service and great product it came…
Great service and great product it came on time definitely be ordering from them again
13 mei 2026
Review zonder uitnodiging
Extremely fast delivery
Extremely fast delivery. Great selection of vapes and liquids. Both my husband and myself use the same flavour and the Peeky Pod Bar juice is the fantastic!
My go to for liquid! Fast delivery at reasonable prices
2 juni 2026
Review zonder uitnodiging
AVOID AVOID AVOID
It will be 5 months on the 2/6/26 since i placed my order. Still no refund!!!
All I get on the odd occasion when they can be bothered to reply to my emails is that the problem isn't at their end & that I should be patient...it's an absolute joke of a company.
2 januari 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
AVOID THIS COMPANY!
Placed an order 2 weeks and 1 day ago for 2 day delivery, still not received and the tracking hasn't updated at all. I've attempted to contact the seller repeatedly with no response for an update on the order nor a refund, just being completely ignored. Yet they still have the audactiy to send me promotional emails to buy more! Avoid this company at all costs!
15 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
I had faulty vape ask them for…
I had faulty vape ask them for resolution never sends replacement.
30 mei 2026
Shipping is very fast easy to buy from…
Shipping is very fast easy to buy from the website and also has a wide variety and my personal favourites this is the main place I get my vape products from.
21 mei 2026
Review zonder uitnodiging
Awful company avoid
Awful company. Takes your money, doesn't have the item and refuses to refund. Just ignores you. Avoid at all costs. Assume this is a scam/front company
1 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
Ordered 2x50ml vape juice only received…
Ordered 2x50ml vape juice only received 1. Ordered 2x6 5ml vape pods only 3 worked. Messaged the seller about the problem no refund or replacement items. Would not recommend
13 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
This company still owes me money from…
This company still owes me money from february. I will not use again until I get my refund. Also in my last revies they pretended in their response to have posted stuff for free to apologise this never arrived.
26 februari 2026
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
Scammer alert.
Still no refund. I have contacted my bank and this has been raised as a scam / fraudulent transaction. My bank has been in contact with the bank associated with my transaction to Eliquid base and their account is empty so my bank can not get my money back either. These people are very clever fraudsters. I note I am not the only one by the reviews on Trustpilot.
25 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
Shocking Customer Service!!
Products are delivered quickly but if you have an issue the Customer Service is SHOCKING!!
Had a problem with an order and took weeks to resolve.
Stopped using them for a while but thought I'd give them another chance - Wish I'd never bothered.
I will never use these again !!
21 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
No refund after 3 weeks
When my order was dispatched, one of the items was out of stock. Invoice had hand written note stating a refund was due in this item. 3 weeks later, and the refund is still not here.
21 mei 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
Ive stopped using this company after…
Ive stopped using this company after they kept sending me items I hadnt ordered in replacement for items I had ordered online. It was very frustrating to place an order to be then told items were out of stock and then receive replacements that were of no use. I totally understand things go out of stock, but this happened on more than one occasion . I suggest you update your website reflecting out of stock items so this doesn't happen
3 februari 2026
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
Absolutely terrible communication they…
Absolutely terrible communication they do not reply to emails or answer the phone. They sent me the wrong items and I wanted to return them for a refund but they wouldn’t send me a pre paid return label even though it was there error.
9 april 2026
Review zonder uitnodiging
Antwoord van Eliquid Base
Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.
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