Eliquid Base Reviews 

4.983
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-sigarettenwinkel
  2. Vaporizer winkel

Over Eliquid Base

Geschreven door het bedrijf

Eliquid Base Logo

About Us

Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.

Our Vapes

From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.

Our Premium Picks:

We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).

Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,1

Alle reviews

(4.983)

913 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So reliable!

Quick reply when you email them, quick delivery, and very respectful towards customers. Overall, a wonderful service!

20 november 2025
Beoordeeld met 1 van de 5 sterren

Ordered 5 months ago and they have…

Ordered 5 months ago and they have still not sent my stuff out and not even gave me a refund this is just terrible they take my money and anthen don’t even send the products or a refund do not order if they work this out I will take this post down but don’t think they will

8 mei 2026
Review zonder uitnodiging
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Beoordeeld met 5 van de 5 sterren

Great

Great customer service. Order comes as expected and within timeframe.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Ordered and dispatched the next day. Good prices too!! I will continue buying from this site as it’s the best I’ve found and very reliable with a great range of products

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best company for vape juice

Excellent as per, always buy my vape juice from these guys. Been a customer for years and they have never let me down. Best prices, quickest delivery and over a certain amount its free! I wouldn't go anywhere else.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed an order that was never…

Placed an order that was never fulfilled. Contacted via email and WhatsApp but was ignored. Sometimes things seem too good to be true... Unfortunately that is the case with this company

25 april 2026
Review zonder uitnodiging
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Beoordeeld met 1 van de 5 sterren

SCAM

Never delivered my order but took my money! Never replied to numerous calls emails and messages, avoid!!!

14 januari 2026
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Beoordeeld met 1 van de 5 sterren

Thieves

Absolute joke of a company ordered on the the 30th March and still not received order and they still have my money and no matter how I try to get in touch I can’t recieved an email from Tony who said order was confirmed but nothing else absolute disgrace of a company and no doubt the 5 star reviews are from friends etc as this company have basically stole my money and I know there are plenty more like me

30 maart 2026
Review zonder uitnodiging
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Beoordeeld met 1 van de 5 sterren

Over £100 spent on Lost Mary refills

Over £100 spent on Lost Mary refills
Package poorly packaged and contents dumped in a bag which arrived damaged and product missing
Contacted supplier and after numerous email finally got an email back advising the missing products would be replaced.
Weeks later and still no sign of the replacement liquid!
Contact via email again and still awaiting reply
This company is very happy to take your money but not good at keeping promises!
Customer service is dreadful!
Beware of purchasing from this company !!
Do not buy from them unless you want to pay for goods that you will not get ! 😡

16 maart 2026
Review zonder uitnodiging
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Beoordeeld met 5 van de 5 sterren

Amazing Vape company

Really great company, good prices and super fast delivery! Communication is smooth and a really easy website to work with. They even check if you have received your order!

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Didn’t have what I ordered in stock but were so quick to let me know and even put a freebie in for the inconvenience. Great customer service will definitely order again.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreachable, zero customer service, Beware!

My order is almost 3 weeks late, despite numerous emails and voice messages I’ve left still I’ve received no reply. I feel like I’ve been scammed by eliquid base.
There is NO customer service as stated on their website and honestly at this point I will have to report them to Trading Standards and also contact my card issuer.
The tracking number they gave 3 weeks ago on my order shows royal mail never received this package.
I will advise based on my own experience that using other websites to shop for eliquid is far safer than using Eliquid Base. A company that cannot provide customer service is a company that should not be trading.

28 april 2026
Review zonder uitnodiging
Logo Eliquid Base

Antwoord van Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

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