Elite Home Warranty Reviews 

This company is a sham! Read the contract says it covers leaks and breaks in the pipes then read down and says it doesn't cover "broken" pipes. This is their reason to deny everything, my pipe is not broken, it has a leak. Then they told me they didn't cover PCP pipes, which mine is metal and the plastic pipes is not in the policy contract. Also, waited 2 weeks for them to send a plumber and 5 weeks to be denied. Only after I got assertive did they suddenly have an answer for me. Read the BBB review, same outcome for everything, they offer you $500. Great business model, collect $550 for policy, most people will never have a claim, if they do, ignore any maybe they will go away, if they complain offer them $500, they still get to keep $50. I will be filing a complaint with the attorney general in my state as well as NY. This is deceptive business practice as well as not honoring insurance claims

Worst costumer service! AC unit broken. It's been 5 days . They haven't fixed nothing yet. Always waiting in line . Wasting my time . They never solve nothing. I'm so frustrated about it. I will never recommend this company on the insurance of your house. They are just stealing your money

Jonathan sold me my warranty and did a wonderful job explaining everything. He even gave me a direct line to contact him if I ever had any problems I did not want to write anything until I used the warranty They sent some great guys to work on my AC unit A motor had to replaced. The work was approved right away and the company that did the work got paid before the workers left my house I’ve had other home warranties and nothing ever went smoothly! The AC guys even mentioned that this is the easiest company they’ve ever worked with! This was a great experience!!!

So far so good.

Mr. Ben was very helpful. The full package of what they offer is better than my previous company.

I am not a paid actor, just an average home owner. I just got Elite Home Warranty coverage in April, 2024 and have already have had to use it twice since then and it's only July. I was nervous upon signing at first as they are located in Brooklyn, NY and I'm in Yardley, PA, but they had the best deals so I thought I'd give them a try. I want to tell you...THEY ARE NO MISTAKE! They have already paid me $500 cash for my Microwave to be replaced and just today, another $419 reimbursement coming via direct deposit to my checking acct. in just a few days, for an electrical breaker for my pool that my "own" electrical technician, whom I was allowed to choose, charged me. They are quick, easy to work with and extremely fair. I'm paying about $800 a year for over $18K worth of claims coverage allowed and they allow me to pay it monthly. Now how can you beat that?!!!!!!!!!!!!!!!!!!! I HIGHLY recommend them and on top of all that, they're extremely nice and thorough!

Delivering services as promised. Electrical problem (several non working outlets) quickly and efficiently diagnosed and corrected.

Nothing - will update this review after 1st use

My experience with getting a policy started went very well. I was pleased and comfortable with the rep that helped me and it was an easy process that only took a few minutes if my time. Thank you!

My salesperson name was Ben and he was excellent

Ben was awesome to talk with.

Great experience today. The company responded timely and deployed someone to address my plumbing concern. The plumber was very professional and did an incredible job.

Good rates and friendly customer service

Representative was knowledgeable and honored the quoted price in Jan-24.

Zariah had constant communication with me ensuring a very quick fix for my AC. With her help my house is cool again alot faster than I had imagined it would take.

The rep Alex Bucci was very helpful and knowledgeable. He made us feel reason our decision to choose Elite.

Alex was very informative, professional and no pressure! Kudos to him and your company. I hope I don't need your services but glad to have the backup plan in the event I do!

Jacob and the Elite Home Warranty team made the process of putting in a claim to getting our appliance fixed super easy. I’ve had other home warranties in the past, truly, and this was by far the best experience.

Steven Rogers was to the point and very thorough and very knowledgeable!

Ben was very understanding helpful in getting us set up and answering our questions! Great customer service!