Elite Home Warranty Reviews 

196
•
TrustScore 2.5 uit 5

2,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

102 heat index in GA and this company did not address my my air con issue in several weeks, and when they made their final decision they refused to fix or replace the unit They are using the health... Toon meer

Beoordeeld met 4 van de 5 sterren

I found Elite sales rep Jonathon to be extremely helpful and not high pressure. He was able to answer all my questions regarding coverage. I like that Elite has more flexible approach so I was able... Toon meer

Beoordeeld met 1 van de 5 sterren

I would have selected zero stars, but that wasn't available. Terrible customer service. Long wait times, and they wouldn't live up to the promise of allowing me to use a local HVAC company instead o... Toon meer

Beoordeeld met 1 van de 5 sterren

Void at all cost if not you will lose your monies. The stories are the same for thousands of customers. We lost deductibles for service calls, claims not processed, and premiums paid for multiple ye... Toon meer

Bedrijfsgegevens

  1. Hoofdkantoor
  2. ook in
  3. Reparatiebedrijf
  4. Verzekeringsmaatschappij

Geschreven door het bedrijf

Elite Home Warranty is a different kind of warranty company. Instead of seeing homeowners as data points or streams of revenue, we prefer to see ourselves a service-based business. Our goal is to provide the best home warranty coverage. Each day, we work with homeowners around the country who are in distress. The basics of a home warranty service agreement is that we fill in the gap, providing a layer of protection when appliances and systems have aged out or break down due to normal everyday use. But we go way beyond that. Elite Home Warranty can help you care for your home and prevent small issues from becoming expensive headaches. Visit our website or call us to learn more about how our home warranties can help homeowners.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(196)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Replacement policy

The rep, Nir was professional and not pushy, he gave me the best deal he could and was flexible on the 30 day waiver since I was replacing an existing policy.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tracy was our "guarding angel"…

Tracy was our "guarding angel" throughout the stress of dealing with three different technicians trying to solve our icemaker issue (the third one got it right while the first one came three times and the second one declared the refrigerator "toast". We love the refrigerator and weren't happy with the prospect of replacing it and Tracy went all out making sure all bases were covered by getting a third opinion. We now have ice thanks to Tracy and the third tech which turned out to be the charm.

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to sign up!

The policy seems like a great one and signing up for a longer term plan was easy. My agent, Jonathan, was helpful and clear about the coverages and answered all my questions fully.
As a new solo homeowner, it definitely makes me feel more at ease to have a comprehensive home warranty!
Can't comment on the claims process, of course but reading other reviews, looks like it's pretty straightforward.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Customer service experience

Went for a home warranty plan with Elite. Spoke to Nir who was very patient and attentive answering all my questions. No attempts to force you to buy like many others. Nir seems to keep pride in their customer service. Things were explained pretty well and also got an offer to continue at the same price for the next year as well.

13 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I appreciate Nir listening

I appreciate Nir listening to me & my concerns. He didn't blast me texts & emails like other companies. He worked with me & the pricing, which was most important.
I have had home warranties with 2 other companies, so I am looking forward to dealing with an A+ rated company.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far, so good!!

The enrollment process was easy! So far, that's all I have experienced, as I have not filed a claim yet, so I can't speak to that process. Steven was very helpful explaining cost options and service plan options. He took time to address all my questions and concerns.

7 februari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The Kentucky Review

The company's BBB status A+ and the number of complaints filed versus other companies was my main reason for chosing Elite. Steven answered all questions and seemed very knowlegable about the product.

5 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far, So good!

So far, so good! Nir provided great customer service and answered all my questions. He was patient with me since I had comparison questions to our other home warranty service! After getting all my questions answered, it felt like we had been dealing with “highway robbery” with our other service. Their monthly fee, service call charge, the turnaround time of their contractors, and the length of time the serviced appliance/system is covered AFTER being serviced are in no comparison to what Elite is offering!
I hope EHW continue to prove to be the best switch!

5 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied with my first experience

Elite gathered the information pertaining to my issue, secured a plumber and text me regarding the appointment. The plumber was friendly and professional. This was my first claim and I am happy with the results.

27 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch - great customer service!

Wow! Filed our first claim with Elite Home Warranty. Great service from beginning to end. We suggested a couple of electrical companies in our area and Elite contacted one of them. They came out the same day. We had 3 dead outlets in 1 room. Electricians had to diagnose where the problem was and trace all the outlets & wall switches. Elite paid the hefty diagnosis fee. After a few hours, problem solved & everything was fixed! Couldn't be happier with Elite customer service!

25 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My research paid off!

After many hours of online shopping and research I was very impressed with Elite standing out from the rest. Nir called me immediately and was so helpful! He made the decision even easier and was so informative and helpful! It's already clear why they have a 5 star rating with the better Business Bureau! Feeling great about our decision! Thanks Nir!

23 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sign up was a breeze

Sign up was a breeze. Caesar was very helpful, polite, and honest. Company has great reviews. So far I am very pleased with their service.

21 januari 2024
Review zonder uitnodiging

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