This company offers misleading advertisements, and then does not accept them (a common bait and switch tactic). I contacted the company multiple times for clarification: "This is the text messag... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left... Toon meer
Online ordering was easy. Package took a while but it was received today. Lovely, sturdy packaging-cases, both hard shell & cloth sack. Cleaning fiber included. What is the measuring tool & how do I u... Toon meer
Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover premium prescription eyeglasses designed to elevate your style and clarity—all at an accessible price. Our innovative AR Try-On System allows you to preview frames in real time, ensuring the perfect fit before you buy. Crafted with eco-conscious materials (think plant-based acetate and recycled metal), every pair reflects our commitment to sustainability without compromising on durability.
Contactgegevens
651 N Broad St, 19709, Middletown, Verenigde Staten
- +15134721641
- service@elklook.com
- elklook.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really great value for money
The glasses are amazing and they got here in a timely fashion considering how far they had to travel. They fit beautifully and the prescription is accurate
I found out that this company is a great place to get eye glasses
I wrote a bad review on this company but I regret it; I didn't check my email for several days because I was out of town so, I didn't realize that they tried to contact me to give me information about the eye glasses that I ordered so, I gave them a bad review; the customer service representative called me and informed me of when I would be getting my eye glasses and asked me if I needed anything else so, I apologized to the customer service rep. because I made the mistake of not checking my email. My glasses were in the mail the next day. Great job!
Thank you ELKLOOK !
So far, ELKLOOK is the best company to shop with for eyewear. Their diverse selection opens your eyes to endless interchangeable styles, color variations, and detailed design options to customize your lenses. The ability to choose blue light blocking, anti-glare, and photochromic features at such an affordable price is something I have yet to find anywhere else in the world of stylish eyewear. Even further, customer service is 10/10. Timely responses and urgency to fulfill customer experiences. My glasses are perfect for my day to day functions, always being complimented, and so comfortable that I can keep them on for long periods of time and forget that I’m wearing them.
I love them I want more
I absolutely loved my glasses
I absolutely loved my glasses! They turned out exactly as I imagined—I had them made with my prescription, and they are PERFECT. I’ll be wearing them all the time. I thought they would take longer, but the delivery time was exactly as estimated... I am so happy! Thank you, ELKLOOK.
Love the new look of my glasses
Love the new look of my glasses. Came timely and they look great.
I absolutely love my new glasses
I absolutely love my new glasses. I purchased the Elisha with toppers and I could not be happier. Customer service is quick to respond and answer any questions quickly along the way. Buy your glasses now !!
Style, Function, & Fun
There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left wondering where my order is, again.
I ordered an additional magnetic prescription set because my first set is FIRE!! Seriously, I'm in love! I cannot wait until this new set arrives!
TRY ELKLOOK!! Get a magnetic set. You won't be disappointed.
RIDICULOUS!!!!!!!!
Now
My order is coming to NY
BUt the latest shipping info
has it coming to Pennsylvania
THEN .......wait for it !!!!!!!
Sent to Texas !!!!!!!!!!
You cant make this up
its a comedy

Antwoord van ELKLOOK EYEWEAR
Incorrect prescription
LOVE my frames, however…. It took two months to receive them and I cannot see out of them. They are prescription with progressive bifocals and I am going to have to take my frames to my eye doctor to put new lenses.

Antwoord van ELKLOOK EYEWEAR
This has been a real joy…not.
This has been a nightmare. I ordered glasses a month ago and still haven’t received them. I even paid for the insurance that covers you in cases like this and they have only offered a “10% refund.” My glasses are supposedly somewhere in NJ. The insurance clearly states that it will refund even due to late delivery. When I ordered my glasses it said two weeks, not one month. Tariffs or not, customer service isn’t great.

Antwoord van ELKLOOK EYEWEAR
DO NOT ORDER!!
DO NOT ORDER!!! I ORDERED THESE GLASSES AND THEY WERE NEVER DELIVERED AND THEY WILL NOT GIVE YOU A REFUND!!!! THE OHINE NUMBERS ON THE WEBSITE DO. OT WORK...THIS IS NOT A REAL COMPANY

Antwoord van ELKLOOK EYEWEAR
PHENOMENAL EXPERIENCE
⭐⭐⭐⭐⭐
I truly wasn’t expecting the amazing experience I received. From the very beginning, the customer service was absolutely exceptional. They guided me through the entire process with patience and kindness, even when I was indecisive and probably a little hard to work with. Every question I had was answered clearly, thoroughly, and always in a friendly way that put me completely at ease.
I can honestly say I’ve never had a better experience with an online retailer. The glasses arrived right on time and in perfect condition. On top of that, they went above and beyond by including thoughtful extras, a soft-closing magnetic eyeglass case, a beautiful floral case, and a large, high-quality cleaning cloth. Those little details made the experience feel truly special.
I absolutely recommend this company and will continue to do so without hesitation. Five stars doesn’t feel like enough.
Website sucks
Website sucks, very poor presentation. Impossible to close the IA window.

Antwoord van ELKLOOK EYEWEAR
The glasses I received were well worth…
The glasses I received were well worth the wait of shipping the product from China. I love my titanium tortoise shell frames. Georgianne Tirre. Hercules, CA
Gorgeous Elklook products!
Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp and stylish, unique and very well made. Their customer service is excellent as well! I highly recommend Elklook - I’ll be purchasing more glasses in the near future!
Great customer service
Hello, my glasses were bigger than what fit me online and they immediately offered to replace them for free. Within a week, they shipped my new order. I am very humble and grateful.
I love the pair of Tinff Blue Light…
I love the pair of Tinff Blue Light Blocking Cat Eye Glasses for women I purchased recently. They're lightweight yet sturdy and very chic - get compliments on them all the time. I put prescription lenses in as most frames offered by opticians aren't that attractive and are hundreds of dollars more than these!
Best customer service ever
I bought a pair of really scarce frames that I had been looking for for months, and they were a real bargain. The prescription I sent in was poorly typed by the MD and Elklook misread it and sent me a pair with lenses that didn't work. When I pointed this out they realized the error and sent me a correct pair absolutely free. They were completetly friendly and nice about it and did it fast. Best customer service ever
The glasses are fantastic
The glasses are fantastic. I really like them. Elklook was great to work with
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







