This company offers misleading advertisements, and then does not accept them (a common bait and switch tactic). I contacted the company multiple times for clarification: "This is the text messag... Toon meer
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Lees wat reviewers zeggen
There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left... Toon meer
Online ordering was easy. Package took a while but it was received today. Lovely, sturdy packaging-cases, both hard shell & cloth sack. Cleaning fiber included. What is the measuring tool & how do I u... Toon meer
Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover premium prescription eyeglasses designed to elevate your style and clarity—all at an accessible price. Our innovative AR Try-On System allows you to preview frames in real time, ensuring the perfect fit before you buy. Crafted with eco-conscious materials (think plant-based acetate and recycled metal), every pair reflects our commitment to sustainability without compromising on durability.
Contactgegevens
651 N Broad St, 19709, Middletown, Verenigde Staten
- +15134721641
- service@elklook.com
- elklook.com
3,6
Gemiddeld
169 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the sun glasses!
3 mei 2024
These progressive lenses are junk if the don't get the lenses positioned properly
I don't know the proper terminology but the reading portion of my glasses is in the middle of my vision. This doesn't help at all. I contacted Elklook: they came back saying the tech's had done everything correctly.This is preposterous! I took the glasses. to my current ophthalmologist to get an opinion, they said they could not adjust the glasses enough to make them work. I am livid about this.
3 april 2024
Antwoord van ELKLOOK EYEWEAR
Hi dear,
First of all, we would like to express our sincere appreciation for your valuable feedback. At the same time, we apologize for any inconvenience caused to you due to product quality issues.
After we carefully reviewed the customer service email and live chat history, we were relieved to find that we had previously communicated via email and provided a solution to your problem. We are very grateful for your feedback, your comments are an invaluable motivation for us, and it motivates us to keep improving and are committed to providing our customers with more satisfying products.
If you have any further questions or need further assistance, please do not hesitate to contact us. We are always here and look forward to providing you with better service. Thank you again for your support and understanding.
Best regards,
The Elklook Eyeware Team
The Saint. Simon Templar
It just makes me look more gentleman like and my new name amidst my colleagues is Simon Templar( The Saint) . It's has unique materials put together
I'm definitely buying from you guys. Thanks
25 juni 2024
Review zonder uitnodiging
Remarkably nice glasses
I found the frames I was looking for, and could find nowhere else, on Elklook's website. I purchased them and had lenses made for them locally. I liked them a lot so I ordered another pair with prescription, photosensitive, lenses. They are great! The lenses seem to be right on and the titanium frames are excellent quality at a fraction of the cost of Optometrist office glasses.
1 juni 2024
Review zonder uitnodiging
I will buy again
Our glasses are of good quality and they look great. I'm very pleased with the communication. Delivery is a bit slow, but reasonable considering the savings.
5 maart 2024
Cheap crap that broke within 3 months.
5 maart 2024
Antwoord van ELKLOOK EYEWEAR
Dear customer,
We are sorry that our glasses made you unsatisfied. We have a 365-day warranty for all glasses, we can remake and resend a new pair to you if possible, you can also contact our customer service at service@elklook.com if you have other ideas, please rest assured that we will never make our customer suffer undue losses.
Excellent customer support after…
Excellent customer support after purchase.
Will use again.
5 maart 2024
Great glasses and great value.
I have ordered 3 pairs from Elklook so far. Great quality, great price and the progressive prescription is applied perfectly .
7 juni 2024
Review zonder uitnodiging
wonderful customer service
wonderful customer service. Ordered 2 frames the same color they corrected my mistake at no charge to me.
I am always getting postive comments about my fames
5 maart 2024
Love the glasses and the process.
4 maart 2024
GREAT GLASSES - easy to customize!
Website is easy to navigate and personal your order. Multiple payment options make buying a snap. Delivery is seamless and the glasses are a very good deal.
3 februari 2024
Good quality glasses
The quality of the glasses was pretty good. Shipping was fast as well. The price of the glasses was great and I like how Elflook has 1.00 sales.
3 mei 2024
Review zonder uitnodiging
Nice stylish glasses good shipping times
26 april 2024
Review zonder uitnodiging
Great customer service
Great customer service. I get compliments on my glasses every time I go out.
2 februari 2024
Love the frames
Love the frames. They fit perfectly. Prices ate reasonable. I will be shopping again.
1 februari 2024
I love the design and reasonable price
I love the design and reasonable price. 5 Stars
1 februari 2024
Timeliness of delivery
Timeliness of delivery, and overall craftsmanship is excellent. Love funky styles and colors that are available.❤️❤️❤️
12 april 2024
Review zonder uitnodiging
The quality of the frames and lens I…
The quality of the frames and lens I purchased are 2nd to none. I have purchased many pair of glasses and these are my favorite. Love the trendy look and the feel is luxurious. Shipping was as promised, within 10 days.
25 april 2024
Review zonder uitnodiging
These glasses are just what I've been…
These glasses are just what I've been searching for: color, shape, fit. In ordering, I entered minus numbers for my Rx instead of plus, so of course the first glasses didn't work. Staff was very helpful in correcting the process and guiding me through the second order. I will use Elklook again.
12 april 2024
Review zonder uitnodiging
Eye Candy
Great glasses. Great prices. Easy sight to use. Lot of high quality glasses to chose from. Easy site to navigate. I highly reccomend Elklook Eyewear to everyone that loves glasses and likes to match their glasses to their outfits.
3 januari 2024
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