Ella James Homeware (NOT Ella & James Clothing) Reviews 

Quick delivery and great help from the team.

I saw the Adorable Bunny Night lamp in a shop front in Venice while on holiday. I enquired about the price and was taken a little aback. So decided not to buy at this stage and try on line. It was not until I arrived back home in Australia that I was able to purchase, as there were significant security measures in place to protect my account from being accessed in other countries. It has arrived 14 after I returned home and I am thrilled. It was packed securely, and it looks delightful in our home.

Amazing service and products, items arrived as promised and top Qality. I highly recommend this site .

Very helpful,courteous and informative.The chair I bought was better than expected.I was kept informed of the delivery.Altogether a pleasant experience. 🙏

Beautiful well made mice and house. My niece is going to love it. Arrived day after I ordered it. Fabulous service

Excellent service - very prompt delivery.
Will have no qualms in recommending.

Ordered a Macrame double swing seat.
No fixings included when received so checked site and, to be fair, not included.
however returned to site to purchase fixings and none available - seems an obvious error as the seat can't be used without fixings.
So now have to find elsewhere - not great1

Beautiful product and excellent service, thank you. Delivery was very fast and the seller responded very fast to my question.

Product ordered and delivered very promptly. Product well packaged.

My order arrived just two days after I requested it first class service and perfect item received many thanks

Great customer experience and boxes arrived a day early with everything safely and properly packed. Thank you

Fantastic buying experience, simple, quick and delivery was very quick
Will order from again ( once the sold out items are back in stock)

Having admired the items this seller offers for sale for some time, I was excited about my recent purchase. Disappointingly, I received the wrong item which was badly packaged and damaged in any case. I thought it would be a simple case of informing them and getting a replacement as is the case with most shops these days, especially those that trade exclusively online. I had to set aside an entire day to await collection of the wrong / damaged item and when a refund was not forthcoming I had to raise a case with PayPal. They then said they couldn’t refund me because I’d raised a case with PayPal which was, of course, nonsense. Communication from this seller was generally inexplicably slow and, in my case, completely unapologetic. At best this seller is disorganised; at worst unreliable and untrustworthy. I wouldn’t buy from them again.

Easily ordered and used a discount code which worked first time! Very fast delivery and lovely item!

Arrived on time, nice earrings. The box&packaging were awful, which is why it’s not 5 stars.

Love the item and very well packaged, I will order again for sure.

As my first time shopping with Ella James, I’m sad to say it’s not been the best experience so far. The wallpaper was out of stock initially so I asked when new stock would come in and I was told a few weeks. Then I looked on the website again a few days later and it was showing as in stock. So I ordered and paid for my x3 rolls. Then I got a phone call to say there was only x1 roll available! I’m still waiting for my delivery now.