Elsory Reviews 34

Highly recommend, this is the third time I’ve placed an order. Shipping has been on point and support is fast too + elsory staff answered all specific questions on the phone before purchasing

Order arrived at least 6 days late, but they were kind enough to offer a partial refund without me asking.

Great company, had the pleasure of working for their customer support team and it was amazing.

I've had this annoying shoulder injury and the wolverine stack has helped more than I expected. My shoulder feels way better during workouts now, and the recovery time seems faster. I'm not saying it's some magic fix or anything, but it's definitely doing something right.

wolverine stack is good, had more changes on month 3. Some delivery delay at first, but customer service was quick. (thank you Jim!)

BUYER BEWARE!!
There’s no mention of it until you’ve paid, but they lock you into a monthly subscription. I tried to cancel repeats through my user profile, but the page keeps crashing. Support just tells you to go through your profile. My bank said I have to cancel my credit card to stop it.

Never received the product

If I could give a zero, I would to Elsory! I ordered the Wolverine pack and waited for almost two weeks to be told it was coming from China (“Wanyu Express”). I tried cancelling my order for over a week to be told by AI that it had already shipped and that I could either keep the crappy foreign product or try to return it before I would ever get my refund. There are no human beings working there, their customer service is absolutely terrible, and their product is from China. Warning, do NOT EVER order anything from this company Elsory and if you do, you do it at your own peril! Absolutely terrible customer service!

My son did a one time purchase and they without permission converted it to a subscription which he only realised after a couple more orders.
Have tried emailing to return and refund for those that were sent and billed that were not ordered. Best they would offer was 20% back saying it would cost more to send back than take a refund. After saying we would accept the refund we have heard nothing. Even trying to get out of the subscription on their website constantly fails. They take advantage of the young and vulnerable and should not be in business. Will leave a review in as many areas as I can to warn others.

​I called Elsory for a refund request and spoke with Giovanni. He was exceptionally polite and professional,processing my refund request during our call. Since I preferred not to do any further work online, he even agreed to call me back with the confirmation, which he did promptly. Excellent, fast, and friendly service! Five stars for Giovanni!

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Scam, will take your money and then delay shipping. I was lucky to finally get refunded only for them to then bill me again on a subscription that should not have been active. This then was another battle to get refunded.

The customer services agent(s) misrepresent themselves as they say they are Sophia K.Cooper with a photo of themselves. This is not them, easy to google the image and find it across the internet being used for different Tiktoks/Memes. So chances are the name is not.

Emails are poor, either ChatGPT fake customer service emails with no understanding of the issue or written by a kid still living at their parents. They vary from lies and pretending to do refunds to childish sentences that show the person hasn't held a real job before. Not sure how many people were reply under the same fake name but it was clear that multiple were.

As for the product it never arrived. Their product is clearly not stored with them but most likely coming from China in a drop shipping capacity however they were not aware of where in the world they could ship too even though they were advertising across the internet.

Essentially if you are selling supplements you want to build trust, Elsory drops the ball at every point and the only thing they are good at is taking your money.

It’s not real fake website don’t buy anything

Promised quick delivery and easy contact and neither happened. 5 weeks no products, 4 no response emails.

Got scammed and a purchase of 1.400 dkk was made in this website without my consent