ELTA Reviews 160

terrible and service and delivery... waiting for 10 days to receive the parcels within Greece... and their tel NEVER WORKS! on chat they give you tel number of the office but it just DOESNT WORK! wish Elta to have a new competitor who can do much better job.

Well I can’t understand why all these bad reviews?
Maybe it because people only leave a review when they had had a problem?
My experience was excellent, posted from Greece on the Tuesday, delivered to me in UK on the Monday, tracked all the way.
Thank you!

Absolutely disgraceful. I will stop ordering from stores that they are using ELTA. They never notify or call you and they just post random things when you are trying to track the parcel. If you call them they let you wait for more than half an hour and that is if they eventually pick up the phone. Actually they are answering and put you back in hold again. Unacceptable service so please stay away.

Super weird as everything in Greece. No tracking service, no communication, they may claim they attempted to deliver the parcel, but they don’t even try to call you, then you just go like an idiot across all couriers trying to find at least any info about it. Then you realise they ‘tried to contact you” and sent it back somewhere. Super lazy, unprofessional . Just avoid sending anything to that country. It will never come

Le colissimo 00069350363FR déposé le 11/12/23 a finalement été reçu ce matin au bout de 39 jours dont 36 sur le territoire grec.Sur le site colissimo le délai de livraison pour la grece est de 6 à 8 jours .Avec 39 jours nous en sommes loin!!!
PS :cf mes avis précédents

Unacceptable delays. Lack of sufficient updates about the packages tracking on the website. A perfect example of a service operating in a country that is 30 years behind.

There is no customer support. Just that. If you can avoid it, please do so.

Πολύ μπέρδεμα υπάρχει στα ΕΛΤΑ ΠΑΛΑΙΟΥ ΦΑΛΗΡΟΥ είναι απαράδεκτοι έχω πάει 2 φορές έχω πάρει και τηλέφωνα και άκρη δεν βρήκα με πάνε σαν μπαλάκι από δω και από εκεί. ΝΤΡΟΠΗ ΣΑΣ.

A company still in the previous century without any system unification even for their courier service. Cannot provide information even to basic queries and personnel with with attitude.

No wonder star reviews were removed from Google.

Getting worse and worse by the year!☹️
Totally unacceptable!!😡

They never, EVER stick to schedules!!!🙄
EXTREMELY unprofessional!!!☹️

The couriers dont show at all , they just send messages to viber that they came and they didnt find us. Then you have to try to call a number for a few hours and at the end you must go to their headquarters to pick your package yourself. And thats happens usually

They don't even care whenever your package is shipped or not, my mail hasnt arrived for a month and 2 weeks from several countries, and 2 weeks since I got something from greece they did not send it out yet. It's tracked so I could see if it's shipped or not. Since the 6th of this month nothing has been shipped yet. Overall such a horrible company with employees rude and not. Caring at all

They attempted a delivery on Friday (as all couriers here in Crete we meet in the village sq. after the courier phones) which we can neither confirm or deny. On phoning the nearest depot on Monday morning we were told they had sent the parcel back!
Almost every parcel sent through them has to be collected - they just don't seem to care

Waited 3 weeks for my parcel to arrive on Santorini from Piraeus!! Elta courier have a couldn't care less attitude. If they can be bothered to answer phone calls or emails it's always somebody else's problem!!
When my parcel did arrive I had to collect it myself as they don't deliver!!! Erm excuse me but a courier service not delivering, NO because they only have 1 driver and he doesn't answer his phone and obviously can't be bothered!! On collecting my parcel the guy was quite rude and unpleasant. There are other courier services available who are so much more customer friendly so if possible use them before Elta!!!! PS the Elta post office personnel are very pleasant and helpful....maybe they need to teach the couriers a few customer service skills!!!

Οι παραγγελίες καθυστερούν ακόμα και να πάνε στα υποκαταστήματα, ώστε να μπούμε στο κόπο εμείς οι παραλήπτες να το παραλάβουμε από εκεί. Θεωρώ ότι το κάνουν συστηματικά για αυτόν τον λόγο. Δεν μπορεί η παραγγελία μου να κάνει 2 ημέρες να έρθει από Γερμάνιά, και μετά να κάνει μια βδομάδα από το Κ.Δ.Τ. ΑΘΗΝΑΣ-ΔΙΑΛΟΓΗ για να έρθει στην Κηφισιά.