My Ben Nye Creme foundation came damaged, and the emails show it occured in their factory. I was offered only a regular refund, not a partial or a replacement as it looked scratched to hell. When i em... Toon meer
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Lees wat reviewers zeggen
Ordered three identical mustaches. They arrived in plastic crush proof cases, which told me that the one that was noticeably crunched was mishandled before they were shipped. Also the pieces were muc... Toon meer
I recently tried to get ahold of Ben, one of the owners, via his business card by the register of the store. I called once and left a voice mail with no response, so I tried again the next day. H... Toon meer
I placed an order which supposedly shipped on a Monday. I paid extra for Priority shipping as I needed the items by that weekend. Tuesday of the following week, the items had still not arrived. I call... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Orlando's Cosplay Emporium featuring Kryolan, Ben Nye, Mehron, ProAiir, Rockstar Wigs, Pleaser, Iwata, and everything Cosplay!
Contactgegevens
2628 Edgewater Drive, 32804, Orlando, Verenigde Staten
- 407-251-7110
- tim@embellishfx.com
- embellishfx.com
2,1
Slecht
78 reviews
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Excellent products
Excellent products. They were shipped and received really quck!
10 mei 2019
Review zonder uitnodiging
Was very customer-service friendly and…
Was very customer-service friendly and turned around an order I needed delivered next day, sent me updates on shipment. I would order from them again.
6 mei 2019
Review zonder uitnodiging
Strange beginning, happy ending
We started out on the wrong foot - somehow my order payment was refunded, but I received a very nice email that advised me how to get it straight. I received a very good quality Grinch suit in a very timely manner. Previous reviews had mentioned that the face/head was of somewhat lesser quality, and they were correct. However, I had already purchased a Grinch head with moveable mouth (The kids loved that!) so that was not an issue. I will happily trade with this company in the future.
29 april 2019
Review zonder uitnodiging
Loved my Banana Powder and Embellish…
Loved my Banana Powder and Embellish was so cool that I accidentally didn’t put in the discount code and they didn’t put it thru so I could get it! Who does that now a days ? Only super cool companies!
I am now a loving customer!
25 april 2019
Review zonder uitnodiging
I received my product within a good…
I received my product within a good amount of time, I didn’t have any problems.
24 april 2019
Review zonder uitnodiging
Great product!!
24 april 2019
Review zonder uitnodiging
Excellent place to go and get help…
Excellent place to go and get help learning and to get information about the products they provide. On-line experience is just as helpful and they are open to communicate with you on-line if you have any issues, questions or need help understanding a product and it's application.
22 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Thank you for the review Stephen. We are glad that you've been able to visit us both in store and online. We do try our best to make sure that all of our customers are treated with the same courtesy and attention.
Products didn’t fit as perfect as we…
Products didn’t fit as perfect as we liked but they were okay.
21 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Hi Cassandra, thank you for the review. Those King and Queen crowns can be adjusted, but since they are metal, there are definitely limits to the adjustments that can be made. I hope that you are pleased with the products and if we can help, please let us know.
Antwoord van Embellish FX
Thanks Aliuska! We are so happy to help! Please let us know if we can help again in the future.
Staff is extremely helpful!
19 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Thanks Kolbey! We take pride in providing the best service and we're happy to hear we lived up to that for you. We appreciate your business!
Antwoord van Embellish FX
Hi Nanci and we're glad you liked the product! It really is a great cleaner, and we're happy to have helped. If we can ever help you again, please let us know.
It was a pleasure doing business with…
It was a pleasure doing business with you I found that the product is very useful.
19 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Thank you John for the review and we are glad things worked well for you! If there is anything we can help with in the future, just let us know.
This company is super amazing!!
This company is super amazing!!! 😁 I accidentally checked for in store pick up & they called me to let me know, but I didn't want to come in, so Ben helped me over the phone & I was able to have this shipped to my door. I got it the next day & couldn't be happier! 😁 🤘.:Rah:.
18 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Thank you Sarah! We really do try to provide amazing customer service and troubleshoot things before they become issues. We are glad we were able to help you and thank you for your trust!
Product is hard to use
14 april 2019
Review zonder uitnodiging
Antwoord van Embellish FX
Hi Selena. Sorry to hear that you are finding a product hard to use. Which product are you having trouble with and perhaps we can give you some tips to help?
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