Terrific. This was my first time leasing a car. I have always owned one. But from Adam to Amber, to Mandy, to all the team, nothing was too much trouble. I was a pest in at one point about col... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From the moment of enquiry regarding leasing a new Renault 5 the service was excellent. Joe was consistently on hand to answer any questions and make the whole process as smooth as possible. The car t... Toon meer
Bedrijf heeft geantwoord
What an amazing experience dealing with Embrace leasing, ordered and received my new car within 3weeks. Which I absolutely love Very helpful friendly staff kept updated throughout this fantastic pr... Toon meer
Bedrijf heeft geantwoord
Great company to deal with. Friendly staff and great prices! Only point of improvement was the communication about delivery of car - I was updated all the way but when told about final delivery e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Embrace Leasing is a UK-based personal car leasing company that operates under the Silverstone Leasing family. Our mission is to deliver an exceptional leasing experience by offering competitive deals, outstanding customer service, and a wide variety of vehicles to choose from. Whether you're looking for a compact city car, a stylish saloon, a spacious SUV, or even an electric vehicle, Embrace Leasing provides options that suit every budget and lifestyle. We partner with leading car manufacturers, ensuring that our clients have access to the latest models with top-notch performance and cutting-edge features. Our user-friendly online platform makes it easy for customers to browse our vehicle inventory, request quotes, and finalise their leasing agreements from the comfort of their homes. We offer free delivery across mainland UK, along with vehicles backed by the manufacturer's warranty and breakdown service, ensuring peace of mind throughout the lease term. What truly sets Embrace Leasing apart is our dedication to customer satisfaction. With a team of knowledgeable and friendly experts, we are always available to guide customers through the entire leasing process. Our 5-star Google reviews are a testament to our focus on delivering excellent service and building long-term relationships with our clients.
Contactgegevens
5, Preston Lodge Court, Preston Deanery, NN7 2DS, Northampton, Verenigd Koninkrijk
- 01604978481
- sales@embraceleasing.com
- embraceleasing.com
4,8
Uitstekend
88 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
From initial contact to the day my vehicle was delivered, the team at Embrace provided excellent service. I can highly recommend them and will be more than happy to use their services in the future
16 februari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much, Anthony, for your kind words!
We’re absolutely delighted to hear that you had a great experience with the team at Embrace from first contact right through to delivery. Providing excellent service every step of the way is what we strive for, so it’s wonderful to know we met your expectations.
We truly appreciate your recommendation and look forward to helping you again in the future! 🚗
Leasing Made Easy .…
From first contact with Embrace to the car being delivered to my door was a fantastic experience, always available to offer advice and answer your questions , amazing customer service throughout. Can't thank everyone enough.
Wouldn't hesitate in recommending Embrace , you won't be disappointed.
12 februari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much Sam for your wonderful feedback!
We’re thrilled to hear that your journey with Embrace — from first contact right through to delivery at your door — was such a fantastic experience. Providing clear advice, being available to answer questions, and delivering amazing customer service are exactly what we aim for, so it’s great to know that came across.
Your recommendation truly means a lot to the whole team. Thank you again for your support — we’re always here whenever you need us! 🚗
Recommended
Very pleased with how everting has gone, they have been easy to deal with, everything has been as agreed and no problems at all.
Always respond quickly to emails.
Would highly recommend
23 januari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much for your kind words — we really appreciate you taking the time to share your experience.
We’re delighted to hear everything went smoothly and that the process was clear, straightforward, and delivered exactly as agreed. Providing honest communication, quick responses, and a hassle-free experience is exactly what we aim for with every customer, so it’s fantastic to know this came through.
Your recommendation genuinely means a lot to the whole team at Silverstone Leasing. If there’s ever anything we can help with in the future, we’ll be here and happy to assist.
Thank you again for choosing Silverstone Leasing. 🚗
Professional and responsive
The sales and customer service teams were very helpful and friendly. Really responsive and professional service. First time taking on a car lease so had lots of questions, everyone I dealt with was great. Recommend.
26 januari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you for such a lovely review — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that both our sales and customer service teams were helpful, friendly, and responsive throughout the process. Leasing for the first time naturally comes with lots of questions, so it’s great to know the team were able to support you clearly and professionally every step of the way.
Your recommendation truly means a lot to everyone here at Silverstone Leasing. If we can help with anything in the future, we’ll always be here and happy to assist.
Thank you again for choosing Silverstone Leasing. 🚗
Very easy company to deal with
Very good communication, nothing too much trouble and the car actually arrived a week early. Can’t fault the service. I would highly recommend.
14 januari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Graham,
Thank you very much for taking the time to leave such a positive review.
We’re really pleased to hear that you found Embrace Leasing easy to deal with and that communication throughout the process was clear and straightforward. Keeping our customers fully informed and supported from start to finish is something we place huge importance on, so it’s great to know that came through.
An early delivery is always a bonus, and we’re delighted everything went smoothly for you. Your recommendation truly means a lot to the whole team.
Thank you again for choosing Embrace Leasing, we hope you enjoy every mile in your new car.
-Embrace Team.
Great Team
The team have been excellent from start to finish making sure I lease the right car in the right way all the way up to checking it has arrived and I am happy!!
9 januari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Mike,
Thank you so much for your kind words and for taking the time to leave us a review.
We’re delighted to hear that the team supported you from start to finish, ensuring you leased the right car in the right way. Making sure everything is clear, well-managed and tailored to your needs is exactly what we aim for, right through to delivery and beyond.
It’s great to know the final checks and follow-up gave you confidence that everything was spot on. Your feedback means a great deal to the whole Embrace Leasing team.
Thank you for choosing Embrace Leasing, and enjoy your new car! - Embrace Team.
This was my first time leasing a car
This was my first time leasing a car, and I couldn’t have asked for a better experience than the one I had with Embrace Leasing. From the outset, everything was clearly explained and all of my questions were answered thoroughly, which really put me at ease.
I dealt with Joe Francis during the initial stages and he was excellent, knowledgeable, approachable, and never pushy. He provided clear information on vehicle specifications and followed up exactly when he said he would. The whole process felt smooth and well managed.
When the handover moved to the customer care team, the high level of service continued. Mandy and Ned were fantastic, extremely helpful, responsive, and a pleasure to deal with. Their support made the final stages of the process straightforward and stress-free.
Overall, the service from Embrace Leasing was excellent throughout, and I would highly recommend them, especially to anyone leasing for the first time.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
We’re thrilled to hear that your first time leasing a car was such a positive one, and that everything was clearly explained from the very beginning. Leasing can feel daunting when it’s new, so ensuring our customers feel informed, comfortable and supported at every stage is something we take great pride in.
It’s fantastic to hear your feedback about Joe. His knowledge, calm approach and commitment to keeping customers fully informed are exactly what we aim for, and he’ll be delighted to know that his guidance helped make the early stages of your journey feel straightforward and well managed.
We’re equally pleased that the same high standard of service continued once your order moved into customer care. Mandy and Ned work incredibly hard behind the scenes to make sure everything runs smoothly, and your comments about their responsiveness and support will mean a great deal to them.
Thank you once again for choosing Embrace Leasing and for recommending us so highly, particularly to those leasing for the first time. We really appreciate your trust in our team and wish you many happy, enjoyable miles in your new car. Should you need anything at all in the future, we’d be more than happy to help. - Embrace Leasing
Great customer service
Great customer service, Aby in the sales team was extremely helpful. She kept in touch without being pushy while I was deciding, and dealt with my many questions and amends once I had ordered the car.
I had a minor issue with delivery but customer care were great and on it straight away.
I'm very happy with the service and would recommend.
5 januari 2026
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much for taking the time to leave such a fantastic review.
We’re really pleased to hear about your experience with Aby. She prides herself on being helpful, responsive and supportive without ever being pushy, so it’s great to know she looked after you throughout the decision process and right through to order.
While we’re sorry to hear there was a minor issue with delivery, it’s reassuring to know our Customer Care team were able to step in quickly and get things resolved for you. Making sure everything is put right is incredibly important to us.
Thank you again for choosing Silverstone Leasing and for recommending us — it truly means a lot. We hope you enjoy your new car and look forward to helping you again in the future. - Embrace Team.
Excellent experience.
Competitive prices, great service and informative email communication made the leasing process completely hassle free. Highly recommended!
10 december 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Robert,
We’re really pleased to hear that you found our pricing competitive and the whole leasing process hassle-free. Clear, informative communication and great service are exactly what we aim to deliver, so it’s lovely to know that came across.
Thank you for taking the time to recommend us — we truly appreciate your support and hope to help you again in the future. 🚗😊 - Embrace Team.
Great Overall Experience
Really good vehicle availability, great price and fantastic communication. Would highly recommend.
5 december 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much for your kind review ⭐⭐⭐⭐⭐
We’re delighted to hear you had a great overall experience and that our vehicle availability, pricing and communication stood out. Providing clear, honest advice and keeping customers fully informed throughout the process is something we take real pride in.
Thank you for the recommendation – it truly means a lot to the whole team. We’d be delighted to help you again in the future. 🚗
- Embrace Team.
Great experience
Adam and the team were great from the start, would recommend!
10 december 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Tomas,
Thank you so much for the 5-star review and for recommending us! ⭐
We’re really pleased to hear that Adam and the team looked after you from start to finish – I’ll be sure to pass your feedback on to them, it’ll mean a lot.
If you ever need any help in the future, or have friends and family who’d like some guidance with their next lease, we’d be delighted to assist.
Thanks again for choosing Embrace Leasing. 🙌
Fast, friendly and professional
Within 4 1/2 weeks of my initial call with Joe, I was driving my new car. Embrace, and their sister company Silverstone, were fast, friendly and very professional. A real pleasure to do business with, I will be recommending them and will be in touch in 4 years when this lease expires for my next lease car! Cheers guys.
30 november 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Rob,
Thank you so much for taking the time to leave this review — it really means a lot.
I’m thrilled to hear that Joe and the team were able to get you into your new car so quickly. Fast, friendly and professional is exactly what we aim for at Embrace and Silverstone, so it’s fantastic to see that reflected in your experience.
It’s been a pleasure looking after you, and we truly appreciate your recommendation. We’ll be here whenever you need us — whether that’s support during your lease or helping you find the perfect car again in four years’ time.
Thanks again for choosing us, Rob. Enjoy the new car! - Embrace Team.
Carwow
Great service from start to finish. Explained everything in great detail and were always quick to answer any questions I had.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Christopher,
Thank you for your brilliant review — we really appreciate you taking the time to share your experience.
I’m delighted to hear that the team supported you from start to finish, explained everything clearly, and were quick to answer any questions along the way. That level of service and clarity is exactly what we aim to deliver for every customer.
If there’s anything more you need at any stage of your lease, please don’t hesitate to get in touch. We’re always here to help.
Thanks again for choosing us, and enjoy your new car! - Embrace Team.
Rarely leave reviews but can’t…
Rarely leave reviews but can’t recommend Embrace Leasing higher. They have been great since my first enquiry, until the delivery of the vehicle. Super friendly, helpful and great communication. Highly recommend
14 november 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Hi Rachael,
Thank you so much for taking the time to leave this review – especially if you don’t usually leave them, that really does mean a lot to us!
We’re delighted to hear that you felt supported from your very first enquiry right through to delivery, and that you found the team friendly, helpful and easy to communicate with. That’s exactly the experience we work hard to deliver.
We hope you’re loving your new vehicle, and if you ever need anything in future – advice, support or a new quote – we’re always here to help.
Thank you again for recommending Embrace Leasing 🙌
A fantastic service
A fantastic service, from initial enquiry through to delivery I was kept informed and confident that my requirements would be fulfilled. I had a minor issue following delivery which Embrace took up on my behalf, again great communication throughout and a satisfactory resolution, a great company to do business with, I would highly recommend them.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much, Harry! 🙏
We really appreciate you taking the time to share your experience. It’s great to hear that you felt supported throughout the whole process and that our team were able to quickly resolve the issue after delivery.
Your recommendation means a lot to all of us here at Embrace Leasing — we’re thrilled that you’re happy with your new vehicle and the service you received. 🚗✨
Thanks again for choosing Embrace!
So far so good cannot fault the…
So far so good cannot fault the attitude of the guys on the the other end of the phone. Understanding and not pushy!
24 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much for taking the time to share your feedback! We're really pleased to hear that you’ve had a positive experience so far and that our team has come across as understanding and supportive. We always aim to provide friendly, pressure-free service, so it’s great to know that this has come through in your interactions with us. We’ll be sure to pass your kind words on to the team — they’ll really appreciate hearing it! - Embrace Team.
Least a Renault this month from…
Least a Renault this month from Silverstone Everything went smoothly and quickly easy to speak to and to speak on the phone
17 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you Robert for choosing Embrace Leasing for your Renault this month!
It’s great to hear that everything went smoothly and quickly, and that you found it easy to get hold of us both online and over the phone. That personal, hassle-free service is exactly what we aim for.
Enjoy your new Renault, and if there’s anything you need — now or in the future — we’re always here to help.
Thanks again for the lovely feedback! - Embrace Team.
Very simple straight forward process…
Very simple straight forward process with fees clearly explained. Would definitely use Embrace again.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much Adam for taking the time to leave your feedback. We’re really pleased to hear that you found the process simple and straightforward, and that everything was clearly explained from the outset. Transparency is something we pride ourselves on, so it’s great to know that this came across during your experience with us.
We’re delighted to hear that you would use Embrace again — that’s the biggest compliment we could receive. When the time comes for your next vehicle, we’ll be here and ready to help.
Thanks again for choosing Embrace Leasing and for your recommendation. Enjoy your new car! - Embrace Team.
excellent service experience
I've had an excellent experience with Embrace by Silverstone Leasing! From the initial inquiry to the delivery of my new car, the process was seamless and hassle-free. The team was friendly, knowledgeable, and responsive to my needs. The vehicle is everything I expected and more! I highly recommend Embrace by Silverstone Leasing for their professionalism, transparency, and customer service. Five stars isn't enough – I'd give them ten stars if I could! 🚗👍
15 september 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much Ash for taking the time to share this wonderful feedback!
We’re absolutely delighted to hear that you've returned to Embrace for your second lease — there’s no greater compliment than a returning customer. Adam and Ned will be thrilled to know their efforts made the process smooth and enjoyable for you. They really do pride themselves on going the extra mile, so it’s fantastic to see that recognised.
Enjoy your new vehicle, and we’ll look forward to hearing from you again — if not sooner, then definitely in three years' time!
Thanks again for choosing Embrace Leasing. 🚗😊
Excellent Service
I have just ordered my 2nd lease vehicle from Embrace which is an indication how happy I am with the company.
I have been looked after by both Adam who sourced my new vehicle and latterly Ned who sorted the finances.
Both people have a great professional manner and nothing is too much trouble for them.
Thank you both.
I'll be in touch in 3 years time!!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Embrace Leasing
Thank you so much Steve for taking the time to share such a brilliant review — and for choosing Embrace again for your second lease vehicle!
It’s fantastic to hear that both Adam and Ned were able to look after you so well. They’ll be over the moon to know their professionalism and support made the process smooth from start to finish.
We truly appreciate your loyalty and trust in us — it means a lot. Enjoy your new vehicle, and we’ll be ready and waiting when that three-year mark comes around!
Thanks again from all of us at Embrace Leasing.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.