eMed Labs LLC. (USA) Reviews 262

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

The appointment time was on schedule

The appointment time was on schedule, the tech was thorough and professional and the front desk addressed a medical clearance with care and in a professional manner

24 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.


Beoordeeld met 5 van de 5 sterren

Easy way to get cruise ready

I needed a test to go on a cruise. I was really nervous about this one thing ruining the trip. The instructions were clear and easy to follow. I liked that the attendant stayed on the line to help. The test was negative and I had a great week.

1 september 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We're happy to have been a part of the process to help you with your cruise.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Very informative

The site is very informative and easy to navigate. Lots of helpful information on the process of billing for various providers. Highly recommend this site as a go to for all of my needs.

22 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Orders were delivered exactly as ordered!

Orders were delivered was exactly what I ordered and came in about a week. Very happy with service. Wish there was more big name brand products.

24 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Pre-cruise COIVD testing

We used this service for pre-cruise COVID testing. The entire process was seamless and efficient. Also liked the reporting tools provided.

24 juli 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We hope you enjoyed your cruise!

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 1 van de 5 sterren

The obvious logo and company name…

The obvious logo and company name belies the promise of discrete packaging

24 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re sorry your experience didn’t meet your expectations. I invite you to reach out to our Customer Advocate team so we may gather some more information about your concerns and further assist you.

The contact information is Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Super helpful

Super helpful, ensured I had the information I needed and took the extra step to make sure I understood it all.

20 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

If you have a serious medical problem, call 911

I had a low blood sugar attack, but was completely unaware that was what was going on. I was unable to speak properly, had trouble breathing and couldn't figure out what was going on. We called 911 and 4 professional individuals came in and accessed the situation, took my vitals, which were all good and sat me up and the attack was gone. They stayed with me and walked me from bed to the living room and made sure I was o.k. before they left and said that no matter what, if something happened again, even if it was 5 minutes later, to give them a call. I was very impressed with their knowledge and professionalism.

20 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for providing positive feedback.

If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 1 van de 5 sterren

I was not interested in what you…

I was not interested in what you offered and asked not to call me again. The person mumbled and was not engaging g

23 februari 2023
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Antwoord van eMed Labs LLC. (USA)

We're sorry for any confusion. eMed offers Telehealth services. Among those, are certified Covid-19 test results for verified travel, work, or school needs.

If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

The web service was excellent

The web service was excellent. Was able to take my Covid test at home or at our hotel for traveling

16 augustus 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience. We hope you enjoyed your trip!

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

fast and complete

22 februari 2023
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Service was prompt

Service was prompt, and the examination was extremely thorough.

8 februari 2023
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

So easy to order

1 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

The process was very smooth and easy

The process was very smooth and easy. The monitor was extremely helpful and caring.

5 oktober 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

needed a quick test for a cruise as one…

needed a quick test for a cruise as one of the tests we brought wasn't good, so we did a quick look online ran out got our test and was back on track in less than 2 hours

22 september 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Such a simple test!

It was so easy and had simple instructions. We got the results in 15 min for our test and also received an emailed with easy sharing capabilities to get us into Canada when they had strict COVID rules.

9 september 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 3 van de 5 sterren

It was hard to reach your people

The product was useful so I could enter countries around Europe.
I did like that advantage.
It did take a few months to get something’s right, but company made things right.
Thank you!

21 oktober 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

We’re sorry for your experience with eMed. We’re working hard to improve our services and hope to have the chance to provide a better experience for you in the future.

While many customers receive reimbursement from their insurance, we cannot guarantee you will be reimbursed since it depends on your plan, coverage, etc. We always recommend working directly with your insurance agent.

As a courtesy, I’ve processed a refund for half of your order which you’ll see credited to your original payment method in 5-7 business days.

If there’s anything we can do to help in the future, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Easy to connect with

Easy to connect with. Step by step instructions were easy to follow. Had printable results within the hour.

29 januari 2023
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Fast and Easy! No Wait Time!

Emed was very fast and easy to use. I thought there would be a long wait for my live streamed COVID test but that did not happen.

6 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

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