Empira Reviews 

How can this company obtain my work details and work email address?
Looking at the reviews I am a bit concerned paying a penalty for a parking ticket (I was unaware the supermarket had restricted parking as the sign is tiny!)

Unfortuntely, to write a review you have to click a star but this company gets ZERO stars.
I received a demand letter from this company requiring me to pay them a sum of money for an unpaid parking ticket. This money had been paid several months before to Euro Parking Services Ltd, who had still sent me a demand letter to pay it. I wrote a letter with the payment reference and copy of my credit card statement showing payment and instructed them not to contact me again. Euro Parking Services then sent another letter saying that they had 'considered my appeal and weren't upholding it' and demanded payment for the amount already paid. I refused to contact Euro Parking Services again as I had done all I needed to do.

Now, several more months down the line Empira send the demand letter. I ring the number given on letter and speak to a very agressive man called Simon (he has been mentioned negatively in other reviews) who explained that the charge had been cancelled. I have had no correspondence from Empira to confirm this. Purely out of interest I wondered whether, even though the charge is cancelled, if I had tried to pay the charge directly by ringing the automated payment line it would still take payment using the case referencee - so I tried it and it did - I only paid £1 but the option to for how much I could have paid was down to me so if I had chosen to simply pay directly for whatever reason, rather than ring up, Empira would have had my money. I am going to look into making a compaint to Financial Conduct Authority and to Which? consumer magazine to see what can be done.

The worst company ever. No compassion or empathy. I understand the debt needed to be paid. I asked for a payment plan and was refused. Told them I could pay in 4 days the full amount. They refused sent the agent around the following day to ensure I didn’t have the time to make payment in 4 days time. Just to add more to the amount. The people in the office are rude and obnoxious. A company like this shouldn’t be able to operate the way that they do. Whoever governs these types of businesses really need to look into this company.

I would not not give this company even one star. It is so disgusting. But I couldn't write my review unless I clicked on a star.
Bailiff called Mohammad , no point in discussing him and the receptionist, horrible woman, who actually put the phone down on me as I wanted to set up a payment plan and explained that I had gone through a bereavement and hadn’t been able to cope with my letters. No empathy, no willingness to actually listen. Horrendous experience. Already have health issues and this experience has left me shattered. Any court or organisation that uses this company should look at its inhumane conduct. Yes people do incur debts or fines but that does not mean that a debt company cannot be a bit more emphatic to the people that they are badgering and using scare tactics to get payments. Slamming a phone down when asked to speak to a manager says it all as to how professional this company is.

They are hounding me for my ex husband’s debt that HE MADE IN HIS NAME AFTER THE FINANCIAL SEPARATION.
Disgusting company. Returned all their letters, still hounding me. Called them and sent an email with a mile long list of documents only to be told they can’t pull their finger out of their arse to send me a reply and they need to very the documents.
It’s not enough the abuse from my ex, now I get abuse from the guys that should be after him.
DISGUSTING 🤮

Birmingham city council use this company to try to chase outstanding debts. My address had been falsely given to BCC back in 2018 by two people who had outstanding council tax debts and BCC sent a chaser in their names to me several years ago. I contacted BCC and sent them a council tax bill for my address showing they had never lived here.
Fast forward to today (6 years later) and this company “Empira” do no more than issue the same demand to my address
I rang them today to speak to a rude youth (Simon) who told me to do exactly the same thing I had done 6 years ago.
No apology of course and clearly no attempt at investigation this matter further

Online chat function - no response ever. Appears its just to look like they're legitimate.

Want to pay on time according to the payment plan - they only let you pay the full balance online using their portal.

Spam,be aware