Employment Innovations by Employment Hero Reviews 

168
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Starting a business is daunting enough, but managing payroll, leave and super payments makes things a bit more complicated. We have used Employment Innovations for the last 5 years and they have b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we sta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i always have a great experience when needing to get in touch with EI.Jackson is always friendly and efficient. Ratika is amazing, and together we work well with our weekly payroll, keeping each other... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We receive detailed expert advice, delivered in a timely mannor. HR issues often need to be addressed immediately. Employment innovations have always come back to us quickly, they have also been... Toon meer

Bedrijfsgegevens

  1. Business to Business-service
  2. Personeelsadvies
  3. Payrollservice

Over Employment Innovations by Employment Hero

Geschreven door het bedrijf

We offer a complete outsourced employment solution for small & medium size businesses. From employment law advice to outsourced HR, Payroll & Workplace Safety services all supported by a leading software solution.

Our services

Human Resources

Payroll

Workplace Safety

Employment Law

Our Office Locations

Sydney - Head Office
Adelaide
Brisbane
Melbourne
Perth


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(168)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great HR Advice; Very Convenient

Employment Innovations provides excellent customer service and sound HR advice.

4 oktober 2023
Logo Employment Innovations by Employment Hero

Antwoord van Employment Innovations by Employment Hero

Thank you, Deborah, for your kind review. We strive for service excellence at EI, so the team will really appreciate and value your positive feedback. We love hearing from our happy customers!

Beoordeeld met 5 van de 5 sterren

Prompt reliable advice

Prompt reliable advice, with courteous staff.

13 september 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much, Cindy, for giving us a 5/5 for our HR Connect service. The team love working with you and we're glad you're getting good value from the service!
Franki
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Exceptional and professional service…

Exceptional and professional service customised to my business’s needs. Highly recommendable!

22 augustus 2023
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Antwoord van Employment Innovations by Employment Hero

Thanks so much for your awesome review, Rafael! It's great having you onboard our Managed Payroll!
Franki
Customer Experience Manager, EI

Beoordeeld met 5 van de 5 sterren

Cathie is responsive and knowledgeable

Cathie is responsive and knowledgeable. Whenever I had questions or needed assistance, she was quick to provide solutions.

3 september 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so very much for your kind review, Andreia. I agree - Cathie is amazing to work with and she was thrilled to receive your feedback!
Franki
Customer Experience Manager, EI

Beoordeeld met 4 van de 5 sterren

Annie was very helpful.

Annie was very helpful.
Thanks
Sevim

31 augustus 2023
Logo Employment Innovations by Employment Hero

Antwoord van Employment Innovations by Employment Hero

Thanks so much, Sevim, for your kind review. Annie loves helping you with your HR queries! Franki

Beoordeeld met 5 van de 5 sterren

Excellent support

They are great, excellent support over the phone.

6 augustus 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much for your kind review, Tiziana. The team love working with you!

Beoordeeld met 5 van de 5 sterren
Logo Employment Innovations by Employment Hero

Antwoord van Employment Innovations by Employment Hero

Hi Mona and thank you so much for your review. Being available is so important to a smooth Payroll, so we are very happy to be working with you.

Beoordeeld met 5 van de 5 sterren
Logo Employment Innovations by Employment Hero

Antwoord van Employment Innovations by Employment Hero

Thank you so very much for your review, Jaleana.
Our webinars are available to everyone and can be found here: https://www.employmentinnovations.com/webinars/
And of course we love our special ICB members!
Thanks again, Franki

Beoordeeld met 5 van de 5 sterren

I engaged with Employment Innovations seeking payroll and workhealth safety services and supports.

I engaged with Employment Innovations seeking specialist service and supports. All staff have proved knowledgeable, prompt in response and proactively supportive in reaching our service quality goals.

22 mei 2023
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Antwoord van Employment Innovations by Employment Hero

Many thanks for your lovely review, Rachel. We are pleased things are going well and I have passed your thoughts on to your Payroll team.

Franki
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Always having our issues heard and…

Always having our issues heard and dealt with! Wholistic business service for companies who want their compliance, payroll and performance issues supported by professionals

16 mei 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much for taking the time to give us a review, Layla. It was lovely talking to you recently and we're really glad things are going well. The team are very pleased to be supporting Reason Group.

Franki
Customer Experience Manager

Beoordeeld met 5 van de 5 sterren

Professional and efficient service from industry experts

Our Safety Partner and HR Partner provide professional and personalised support and guidance for all of our HR and WHS matters. We receive efficient responses to all queries and concerns from these industry experts.

Employment Innovations is an excellent service that I am so grateful to have access to.

11 mei 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much Kirsty for your kind review. We are so glad that our HR and Safety Partners have been able to support your company.
Claudia - CX Team

Beoordeeld met 3 van de 5 sterren

Very Happy with the product in general…

Very Happy with the product in general however is it possible to change the Primary manager of an employee to a POSITION rather than a PERSON? This would make it so much easier when managers change position which then requires changing each of their previous direct reports to another employee name rather than leaving them still reporting to the same position.

29 maart 2023
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Antwoord van Employment Innovations by Employment Hero

Many thanks for the review, Colin. I have asked Joe to give you a buzz to chat about the system and see if anything can be done. Have a good day. Franki, CX Manager

Beoordeeld met 5 van de 5 sterren

Hayley is the best!

Hayley is so friendly and super knowledgeable on all HR matters and always responds in a timely manner. We wouldn't know what to do without her help!

6 februari 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much Brodie for your kind review!
I've passed your kind words onto Hayley.
Claudia - CX team

Beoordeeld met 5 van de 5 sterren

Understanding and diligent

The patience, diligence and knowledge of Guiliana. She was understanding and thorough and ensured I got the right information.

18 februari 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much, Moira. Your positive review means alot and I have passed your feedback onto Guilana.
Franki, CX Manager

Beoordeeld met 5 van de 5 sterren

Very responsive and great tools and…

Very responsive and great tools and advice provided

22 januari 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much for taking the time to leave us a review, Ronnie. Please reach out to the HR Connect team, as you need.
Wishing you all the best for 2023.
Franki, Customer Experience Manager at EI

Beoordeeld met 5 van de 5 sterren
Logo Employment Innovations by Employment Hero

Antwoord van Employment Innovations by Employment Hero

Thank you so much for taking the time to leave us a review, Ron. I will pass on your words to Mark, Brooke and their teams.
Wishing you all the best for 2023.
Franki, Customer Experience Manager at EI

Beoordeeld met 5 van de 5 sterren

GREAT CUSTOMER SERVICE

We find our payroll Managers are always willing to help, they are courteous, friendly & very efficient !

4 januari 2023
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Antwoord van Employment Innovations by Employment Hero

Thank you so much for your kind review, Nancy!

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