EMT Services Reviews 

Great communication and all arrangements for the EPC assessment made at short notice, including secure online payment. Efficient and effective and good follow up after the site visit.

I signed up to receive support to decide what energy saving / generating technology, if any, was best for me. The report I received was worse than useless. I stuck with the process as I am a former environmental consultant and was interested to see what quotations I would receive for the solar and battery I was interested in. Eventually I had a single quote for lithium ion batteries which I had specifically said I wasn’t keen on. I have since gone to a local firm who is quoting to install solar plus a hybrid graphene / solid state battery. I hope that this will still be supported by the grant / loan funding offer.

The team at EMT were highly responsive. Whilst Steve was great and really helpful when undertaking the retrofit assessment, Natasha and Luci were clearly the heart of the company with the efficient and effective approach they take to ensuring customer satisfaction.

Really good experience to date, knowledgeable of the sector and responsive to queries.

Can’t recommend Steve and EMT enough. Jumping into Solar can be confusing (especially if using Green Homes Wales). Steve is always at the end of the phone and he just makes it easy to navigate. We took Steve’s recommendations and we’re really happy with our set up. Steve considered how our home would be run and ensured we had a system that was adequate to meet our needs. He also gave us tips on how to maximise our usage. If you want someone take the stress and maximise your benefit then look no further than Steve and EMT

I wanted to look at ways to improve home energy efficiency. I was looking to see if there were any grants for solar panels, but unfortunately I wasn't eligible. I then came across the Green Homes Wales scheme and chose EMT as my retrofit coordinators as they were local. Steve came to the house within a few days and gave me a full overview of my home energy. I learned a lot about solar panels, heat pumps and ventilation; the three things I was most interested in. I decided a heat pump wasn't for me at the time, however I went ahead with solar panels and ventilation measures. Steve got me some quotes for the work: I did however end up finding cheaper quotes elsewhere and going with different suppliers, however Steve made me aware that I'd be still eligible for the government loan for the solar panels and supported me through the application for this. Overall, I would have been lost with the whole process without Steve and probably would never have made the changes. Having a government funded retrofit coordinator outline my options with no pressure to purchase anything was really valuable, and I'm now much more knowledgeable on these matters. Steve was always at hand for a phone call when needed, and if he was busy when I called, always made sure to call me back. I recommend EMT Services.

Steve was very pleasant to deal with and clearly knew his stuff. Hopefully all will go smoothly from here

Steve and the team were fantastic! They walked us through the process, provided great advice and reassurance along the way.

It was nice knowing I could always pick up the phone if I had any concerns. Their knowledge and breath of experience was second to none.

Steve and the team have been helpful all through the retrofit process. Always contactable / responsive and on hand to work through any issues.

Steve and his team have been helping us out with retrofit and coordination services for a good while now, and they’ve always been great to work with. They’re reliable, easy to deal with, and really know their stuff. It’s been a smooth experience every time, and we appreciate everything they do for us.

Steve has been very helpful and helped us though the process.

Steve has been very professional and communicative at each step and has taken on much of the leg work in the project. The report he has compiled was very thorough and was received extremely promptly following his survey of my property, and the recommendations were clearly explained and made perfect sense. Would definitely recommend.

Really pleasant to speak with, call operators & email answered promptly. Explained the processes clearly. Gent that attended was professional friendly and got on with the job. would recommend 5

Responsive and useful independent advice on options for energy saving measures. Undertook an extensive energy audit and gave feedback on the choices it revealed. Competent and unbiased recommendations on the way forward.