Energy Ogre Reviews 

I had an excellent customer service experience with Maurice. He was very professional, courteous, helpful, and attentive throughout the entire process. Took the time to answer questions, explained everything clearly, and made sure my concerns were fully addressed. I truly appreciated the prompt communication, positive attitude, and willingness to assist.

easy to chat with amanda and she was patient with me and helped me sign up.
thank you

Wade provided excellent customer service today ... helping me solve an urgent issue in minutes. Can't say enough good things about him.

LaKindra was very thorough in her problem solving until she found a solution. Excellent customer service

Florence did an excellent job providing a new energy option.

Made the process very easy and took care of everything. Also gave me very useful information about paying off my ex-provider.

He had a very cheerful voice, was extremely professional, was able to solve my issue with ease and efficiency in a timely manner. One of the best customer service experiences I've encountered.

Joseph P was professional, patient and a great problem solver!!

Maurice was very helpful and knowledgeable. Maurice thank you!!!

Wade helped me with all of my issues! He was polite and very nice, helpful!

Wade provided me with the best service out of any time I have called energy ogre. I definitely suggest you ask for him if you need your situation resolved.

Lakindra was wonderful, she updated my billing info with the company and the provider and added a note with my preferences professionally and pleasantly. She was excellent to work with!

Joseph P. was an exceptional customer service representative! He was very professional, friendly, patient, and knowledgeable. I feel like he paid attention to my concerns like he would have wanted someone to do for him. He was also nice enough to compliment the excellence of the company and his fellow coworkers.

Quick and easy. Amanda was very helpful

Joseph P. helped me answer a billing question that I had today.
He was very nice, patient, and thorough will helping me.

Joseph was such a great help and was so kind and very very respectful he helped me with everything I needed today got my services connected thank you so so much very very happy with my service.

Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre because I was not pleased with the projected savings I received. However. Florence did a real time evaluation of what my bill would have been this past month and the savings was impressive. I understand energy costs are high now and we have had the 5th hottest summer recorded in Texas. I wish this occurrence was just a one off but I’m afraid this is only the start of higher energy costs due to climate change.

Great Patience! -9/18/26

Wade was very informative and patient through my phone call today and helped me understand all of my options for the change in living that will occur with me in a few months. I really enjoyed the grace that’s he gave when trying to form my thoughts over the phone. Keep it up, Wade!

Wade was really helpful and provided information to make sure my payments were processed

I spoke with Wade today. I have to cancel my EO membership as I am switching to BASE Power to get the battery backup.
Wade was careful and measured in his approach and offered sound counsel. He also listened to me and considered what I had to say about my personal circumstances. While I still have to cancel my EO membership, I hate giving up customer service reps like Wade.
I'm not sure how much money EO has saved me in the time I've been with them, but it's been nice not having to think about switching billing companies every 3 to 12 months. Texas deregulation of power "providers" sux for consumers, but EO and companies like it make it a little more bearable.